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Bookmarks, passwords and tabs all vanished

All my bookmarks and passwords just vanished last night. No update installed, no new programs. I was watching a film from a legal subscription service and firefox crash… (read more)

All my bookmarks and passwords just vanished last night. No update installed, no new programs. I was watching a film from a legal subscription service and firefox crashed and when it restarted, they were gone. I have tried re importing them to no avail. I have uninstalled and reinstalled firefox and no difference. Chrome (which i had never used) imported the bookmarks and passwords I can't see from firefox so they are still there somewhere but firefox just shows a "cannot access bookmarks" warning at the top of the screen.

I need idiot proof instructions that actually work as I have always used firefox and can't get used to a new browser but need my tabs and bookmarks and passwords back.

Asked by timothy.phillips4459 1 year ago

Answered by FredMcD 1 year ago

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Videos not working on most websites (working in other browsers)

The browser was working fine up to a few months ago but I didn't start looking into the issue until now Youtube works fine but twitter, facebook and netflix don't load w… (read more)

The browser was working fine up to a few months ago but I didn't start looking into the issue until now

Youtube works fine but twitter, facebook and netflix don't load with error messages like "The media could not be played" and "Sorry, we're having trouble with playing this video."

I've tried different browsers and they work fine on chrome but not on Opera GX

I'm on windows 10 pro, so I don't have the issue with the N versions

Things I've looked at:

  • My internet connection is fine;
  • Firefox is up to date;
  • Cache and cookies have been cleared;
  • Add ons/extensions have been disabled;
  • Autoplay has been disabled and then also tested with it enabled;
  • Hardware acceleration was disabled;
  • Firefox was restarted;
  • I even downgraded to an older version

Asked by Ma.S.Aidaros 1 year ago

Answered by FredMcD 1 year ago

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Firefox doesn't recognize profile, but the folder is intact

As the title states. My PC turned off suddenly because of the breaker. When I turned it back on firefox didn't recognize my profile anymore, and nothing I tried worked. A… (read more)

As the title states. My PC turned off suddenly because of the breaker. When I turned it back on firefox didn't recognize my profile anymore, and nothing I tried worked. As far as I can see, the folder is completely fine and all the data is there.

Asked by yairmaor 1 year ago

Answered by cor-el 1 year ago

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Saved history

Copy history is saved after closing firefox and reopening. Reboot windows pc is the only way to purge cached content. Dell PC windows 10 64 bit Firefox 96.0.3 (64-bit) … (read more)

Copy history is saved after closing firefox and reopening. Reboot windows pc is the only way to purge cached content.

Dell PC windows 10 64 bit

Firefox 96.0.3 (64-bit)

Any information copied is saved after manually "clearing Data" Close firefox and reopen "Ctrl V" in search bar and information reappears.

Asked by mitchpersaud 1 year ago

Answered by FredMcD 1 year ago

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Homepage on start up

When starting Firefox I used to to see my "BBC NEWS" home page at that time. Now when Firefox starts I get "Sorry can't find that page". If I select "restore previous … (read more)

When starting Firefox I used to to see my "BBC NEWS" home page at that time. Now when Firefox starts I get "Sorry can't find that page". If I select "restore previous session" I get the news page from the last session not the current news ! Is there a cure for this ?

Asked by Alinex 1 year ago

Answered by cor-el 1 year ago

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On my financial websites gains are always displayed in green and losses in red; in ff now they are displayed only in black.

On financial websites investment gains are displayed in green and losses in red. However, very recently the numbers are only displayed in black. Also, sometimes numbers a… (read more)

On financial websites investment gains are displayed in green and losses in red. However, very recently the numbers are only displayed in black. Also, sometimes numbers are not displayed at all or only partially. This started within the last month. I should add that in Chrome this problem does not occur.

Asked by slschmiss 1 year ago

Answered by slschmiss 1 year ago

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After gateway restart, Firefox is blank except for non-functioning search bar. All other apps and browsers ok.

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other brows… (read more)

My gateway had to reboot for tv issue. Everything came back as normal except for Firefox. It shows a blank page with only a search bar that does not function. Other browsers and programs work. Should I uninstall and re-install Firefox? This is the first time this has happened as I have had this browser for many years.

Asked by fosterct 1 year ago

Answered by fosterct 1 year ago

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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 1 year ago

Answered by cor-el 1 year ago