Showing questions for topic:

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Solved Archived 2 448

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Solved Archived 2 449

How do I force enable autofill for all countries?

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country. How can I ena… (read more)

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country.

How can I enable it in all countries so I can actually use it? I want to autofill name, address, and credit card details.

Solved 2 40

No option to view stored credit cards under auto-fill

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card… (read more)

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.

Solved 2 50

Firefox supplied email issue

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect… (read more)

When signing in to websites, firefox offers e-mail address options that havebeen used before on that site. But right now it keeps offering two, one of which is incorrect, and I thought there was a way to fix that, but right now I cannot remember it.

This is explicitly for sites where I have told firefox *not* to save the password, and it is offering up potential email/login. entries *only*.

I do not want to tell firefox to not offer to autofill anything ever, because that saves time when the entries are correct. but here they are *not* correct and I need to clear them for this one specific website.

How do I do that?

Solved Archived 2 150

How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (read more)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Solved Archived 2 599

Firefox Storing My CC Number Sereptitiously

Firefox autofilling my freaking CC number though those settings are disabled. I want to know what Firefox file my CC number is stored in. Give me the filename -- I'll … (read more)

Firefox autofilling my freaking CC number though those settings are disabled. I want to know what Firefox file my CC number is stored in.

Give me the filename -- I'll do the rest...

Locked Archived 2 140

how do I amend or otherwise control or stop the autofill of bank card detail feature?

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no pro… (read more)

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no problem with this, but would like to know how to at least suspend this feature.

Solved 2 30

Back arrow anomoly & auto-fill issue indicating external, non-Mozilla-authorized browser functionality control

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in … (read more)

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in the current tab, the back-arrow will grey-out and become non-functional. But some sites are allowed to embed an instruction which causes Firefox to just keep on back-arrowing indefinitely, without EVER greying-out the back-arrow; it just keeps on re-loading the same initial web page. The yelp.com website is a good example of this behavior. Firefox should prevent sites from embedding functional-override coding which causes the browser to behave abnormally like this. Another functional-override example are websites that, DESPITE having a global Firefox browser setting to NOT auto-fill fields, the site causes Firefox TO REMEMBER the data anyway, and then to re-display the data at the credentials step as a pull-down menu underneath the Username field and, more often, the 2FA field. Haven't seen any site yet override the no-auto-fill setting for the Password field, however...luckily.

Solved Archived 1 160

Credit card

Hello, I can't save my credit card in Firefox. I looked in AutoFill, but there's nothing there. I have version 146.0.1 (64-bit) and I'm in Switzerland (CH).

Solved Archived 1 180

Can't clear incorrect email address from saved form data

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies … (read more)

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

Solved Archived 1 419

Autofill Permits Wrong 'Name on Card'

Hello, Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think … (read more)

Hello,

Several e-commerce sites have forms for payment card details, and some of them have a field for ‘Name on Card’. Some sites fill in this field with what they think is the name on the card and, in my experience, it is often wrong. If the user deletes the mistaken value autofill will insert the correct name where it was, but, if the aberrant entry is left in place, autofill will not change it, and the payment can be refused. Would it be an idea to have autofill insert the correct name even if the field already has a value? If the value written by the site is correct then nothing is changed, but if it is wrong a refusal could be forestalled.

Alan.

Solved 1 50

Save and fill payment methods is not available

Hi, As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment metho… (read more)

Hi,

As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment methods when each previous browser could which make me think that this is potentially an oversight?

I live in the Isle of Man which is a Crown Dependency meaning we are closely related to the UK and most often follow their laws and regulations making the Isle of Man a very likely valid candidate for the Save and fill payment methods feature.

Please can the viability of this feature being accessible to the Isle of man be looked into allowing me to finally make Firefox Mozilla my sole boswer?

Solved Archived 1 200

Email address drop down autofill

When I am using the Firefox browser and am on a site that asks for my email, there is a Firefox dropdown with a list of email addresses. There are many email addresses on… (read more)

When I am using the Firefox browser and am on a site that asks for my email, there is a Firefox dropdown with a list of email addresses. There are many email addresses on this drop down list and I cannot find where I can edit that list.

Nothing is the Autofill settings comes up. Where is that list of autofill email addresses?

Solved Archived 1 160