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Manage exceptions list is empty, and Allow button does not add a site

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the doma… (read more)

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?

Asked by Quenchoo 1 year ago

Answered by cor-el 1 year ago

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Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 6 months ago

Answered by Candlejack 5 months ago

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How do I remove "Redirect notices" when trying to naviagte to web sites

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to E… (read more)

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

Asked by Holard 1 year ago

Answered by Holard 1 year ago

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firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (read more)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Asked by coreyhooe 1 year ago

Answered by coreyhooe 1 year ago

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No Session Restore files or button

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it d… (read more)

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it didn't restore my session. I thought it would be as easy as the last time where I'd go click the Restore Session button but it isn't there so I spend two hours looking for solutions and found nothing. I don't know how this happened nor do I understand how this could happen in the first place, my Firefox hasn't crashed in months and I had already closed and re-opened it several time today.

Asked by raiderleader2004 12 months ago

Answered by raiderleader2004 12 months ago

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IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 9 months ago

Answered by cor-el 9 months ago

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How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Pers… (read more)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How to hide the full URL from address bar?

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it… (read more)

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it to hide it and only show the main link like youtube.com instead of https://youtube.com

Asked by Amay 2 years ago

Answered by Amay 2 years ago

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Tabs on Bottom broke again

Hi Well Firefox did it again. I had tabs on the bottom where I wanted them and they broke this again in the update I just got. Any idea how to move them back down to th… (read more)

Hi

Well Firefox did it again. I had tabs on the bottom where I wanted them and they broke this again in the update I just got.

Any idea how to move them back down to the bottom? This is the userchrome.css coding I was using that worked fine before the update

@import url(userChrome-color_bookmark_folders_Proton89.css);


/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */ /* Use tabs_on_bottom_menubar_on_top_patch.css if you have menubar permanently enabled and want it on top

  • /

/* IMPORTANT */ /* Get window_control_placeholder_support.css Window controls will be all wrong without it. Additionally on Linux, you may need to get: linux_gtk_window_control_patch.css

  • /
root{ --uc-titlebar-padding: 0px; }

@media (-moz-os-version: windows-win10){

root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }

}

  1. toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
  2. TabsToolbar > .titlebar-buttonbox-container{

position: fixed; display: block; top: var(--uc-titlebar-padding,0px); right:0; height: 35px; } /* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */ @supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){

root{ --uc-titlebar-padding: 0px !important }

.titlebar-buttonbox-container{ left:0; right: unset !important; } }

root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 30px }
  1. toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }
  1. navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

  1. titlebar{

-moz-box-ordinal-group: 2; -moz-appearance: none !important; --tabs-navbar-shadow-size: 0px; }

.titlebar-placeholder,

  1. TabsToolbar .titlebar-spacer{ display: none; }

/* Also hide the toolbox bottom border which isn't at bottom with this setup */

  1. navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */ toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }

  1. navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0 See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */ /* Only really useful if menubar is ALWAYS visible */

root{ --uc-window-control-width: 0px !important }
  1. navigator-toolbox{ padding-top: calc(29px + var(--uc-titlebar-padding,0px)) !important }
  1. toolbar-menubar{

position: fixed; display: flex; top: var(--uc-titlebar-padding,0px); height: 25px; width: 100%; overflow: hidden; }

  1. toolbar-menubar > .titlebar-buttonbox-container{ height: 29px; order: 100; }
  1. toolbar-menubar > [flex]{ flex-grow: 100; }
  2. toolbar-menubar > spacer[flex]{

order: 99; flex-grow: 1; min-width: var(--uc-window-drag-space-width,20px); }

  1. toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }
  1. toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 20px !important; --tab-min-width: 80px !important;

  1. tabbrowser-tabs {

width: 100vw !important; }

  1. main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background { border-radius: 8px 8px 0px 0px !important; border-image: none !important; } .tab-line { display: none; }

.tab-close-button { color: red!important; }

Asked by scottish2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Tabs from previous session no longer open on startup.

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothi… (read more)

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

Asked by CdnBookLover 1 year ago

Answered by cor-el 1 year ago

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PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (read more)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 1 year ago

Answered by RIPPER 1 year ago

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Daily Mail Online

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning… (read more)

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

Asked by chappie1 5 months ago

Answered by jonzn4SUSE 5 months ago

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High CPU Usage in a separate process in task manager

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager. The task manager… (read more)

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.

Asked by Kj 1 year ago

Answered by Kj 1 year ago

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Page Info window

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissio… (read more)

Starting, I believe, with 12/20/2023 build of FF Nightly, the "Page Info" window has a bizarre alternating highlight on the media tab, and full highlight on the Permissions tab, but no highlight on the Security tab. Other FF windows, like the download/history box, have no issue. I could change Windows theme to dark to invert the all backgrounds to black, and the text to white, but that's just hiding the issue. Nothing in add-ons was changed, and none of them would cause this.

Asked by youwish1 11 months ago

Answered by youwish1 11 months ago

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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (read more)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Asked by Helium2 1 year ago

Answered by Helium2 1 year ago

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Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (read more)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Asked by chillestyt 1 year ago

Answered by chillestyt 1 year ago

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problem pdf print in new update

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But … (read more)

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

Asked by yehya.pla 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 8 months ago

Answered by Sean Thomas 8 months ago

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Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (read more)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Asked by br5491 1 year ago

Answered by zeroknight 1 year ago