Showing questions tagged:

Restore Session: Won't move, won't go away; just sits there.

This computer works fine with Firefox, but on my other one it opens to Sorry, we're having trouble getting your pages back. I don't want them back. But Ok, I'll go along … (read more)

This computer works fine with Firefox, but on my other one it opens to Sorry, we're having trouble getting your pages back. I don't want them back. But Ok, I'll go along with you. Try Start New Session: just buffers. View Previous Tabs? Can't remove the checks. Just buffers. I end up either shutting it down myself through Task Manger (no other way works) or waiting for the popup that Firefox isn't working, what do I want to do? I can't close it with the X. Restarting and shutting down then turning on the computer again didn't do any good.

I had this problem a few months ago, but not as severe. Hard booting worked, and as long as I specifically exited Firefox at the end, with the drop down menu, I could use Firefox. Now I can't use it on my other computer, which is where I prefer to work. I have to use something worse.

Solved 6

"Refresh Firefox" freezes my computer

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently a… (read more)

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently all my extensions became disabled. I'm now also unable to install any extension because it says "Installation aborted because the add-on appears to be corrupt". I found some instructions on Mozilla website about deleting compatibility.ini and extensions folder, but it didn't solve the issue. Now I'm stuck and confused as I suspect some of the extension files that should be in my Profile folder may not be there.

The simplest solution in this case would be to use the "Refresh Firefox" option which resets everything to default settings, but every time I do it my computer freezes until rebooted. Uninstalling and reinstalling manually is also not the way to go, because it retains all the settings.

I've tried installing the standard Firefox browser (v. 119) alongside the Developer Edition but the same issue is there as well.

I'm looking for an alternative way to get a clean Firefox install, so I can fix my extensions.

Additional info: - Your system specs? Windows 10 64-bit, 4 GB RAM, Pentium Dual-core, no GPU - Hardware acceleration? Disabled. - Using any mods? Yes, two. Geckium for Firefox, which always works fine. The recent issue started when I played around with Revert8Plus, but it initially worked without issues.

Solved Archived 6 242

Toolbar Buttons

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The '… (read more)

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.

Thank you in advance for your help.

Andrew

Solved Archived 6 111

website-specific browser freeze

I've just now noticed that whenever I open the website hxxps://www.hex-rays.com it will hang without finishing loading for a couple of seconds, then the entire browser wi… (read more)

I've just now noticed that whenever I open the website hxxps://www.hex-rays.com it will hang without finishing loading for a couple of seconds, then the entire browser will freeze. I've already tried on a new profile, verified that no addons or plugins are installed there, and no DLLs hooked into the process. This happens on my physical PC and in an (almost unused) VM, with an ancient version 134.0 and the latest 149.0.

Can anyone else replicate this? Should I create a bug report?

Solved Archived 5 80

firefox freezing

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any website… (read more)

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

Solved Archived 5 320

Firefox 144.0.2 (64-bit) WIN freezes with youtube

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manag… (read more)

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manager and manually "end task" before I can watch youtube videos again ... until an hour later, or lucky a day later, the same drama unfolds. I run the newest version of each, Firefox and Windows 11. No new extensions or plugins have been added recently. What is to do here? I'm since Netscape on this route and would hate to switch to another browser... :-) Thanks in advance!

Solved Archived 5 181

Choppy and slow using picture heavy site

Hi, I use a website called Slickdeals which has a lot of thumbnail photos showing the product on the homepage. Firefox seems to have a problem with it where Chrome does n… (read more)

Hi, I use a website called Slickdeals which has a lot of thumbnail photos showing the product on the homepage.

Firefox seems to have a problem with it where Chrome does not.

Scrolling fast throws it off...the screen turns white and I have to wait for the images to load. Also, the scrolling tends to get choppy while using my touchpad scroll.

I've tried disabling hardware acceleration, disabling smooth scrolling, and clearing cache/history.

Sometimes the cursor lags about a second from the arrow to the hand pointer on links to click.

I have fast FIOS internet and a laptop with 16 GB RAM.

Thanks!

Solved Archived 5 120

Firefox both persistiently crashing and signing me out of everything

Hi, so since around update 153.0 i've had this persistient issue of whenever I am forced to re-open firefox (whether by an update, a restart on my computer or a crash) it… (read more)

Hi, so since around update 153.0 i've had this persistient issue of whenever I am forced to re-open firefox (whether by an update, a restart on my computer or a crash) it begins to persistiently quit responding and will never work until i close it. After a LONG while of just trying to open it again, it begins to run, but it also signs me out of a good handful of things, so I end up spending 20+ minutes signing in on everything (considering 2fa on some of those things). This used to just happen with the big number updates, but tonight my computer had to restart and I experienced the same thing happening with firefox just loading and loading. I tried letting it sit and of course it did nothing, I attempted to use troubleshoot mode and there was virtually no difference (it was still frozen until i closed it). The only things I haven't done are the nuclear options of refreshing or reinstalling firefox (mainly because I have a lot of extension settings I would rather not lose because I don't remember all of it). I am writing this on a mobile tablet right now because my computer is still experiencing this persistiently, no matter what i do now, and it's becoming annoying because of the fact that i do have to sign into everything EVERY TIME now it seems. Extra information about my settings to answer some of the "do you have (this setting) on?" or other functional questions: -I keep cookies on and stored on the device -I have hardware accelleration off -I had several extensions on including ublock origin, but again, troubleshoot mode (which disables all extensions temporarily) had the exact same result of firefox hanging. Disabling certain extensions manually also didn't work. -i can't provide exact technical info on my pc since im not on it rn nor really want to deal with fighting it any longer tonight to write this but my computer is on the lower-end, but can still run and does run things like discord/steam fine; firefox started persistiently freezing after a fresh restart of my computer, and I didn't open anything outside of firefox and related firefox modes (ie private browsing) attempting to troubleshoot today. -last time i signed back in before it kept crashing constantly was 4 days ago I really hope this explains my issue well enough and I hope someone can give some advice on my next step forward. I'm becoming a little desparate for answers since i don't know how long this goose chase of constantly re-logging into everything the services i'm logging back into will tolerate, as one of my emails is now blocking my main 2fa method for some reason, so I'm a little worried.

Solved 5 10

Firefox Nightly window in window

Hello Im using multiple firefox edition on my PC from beta dev to nightly, and recently in nightly and only nightly I've spotted strange issue that appears as window in w… (read more)

Hello Im using multiple firefox edition on my PC from beta dev to nightly, and recently in nightly and only nightly I've spotted strange issue that appears as window in window screenshot attached, outer x to close or maximize window does not work only the inner and mostly goes after F11 full screen and then return to normal. Troubleshoot mode and restart does not change or fix this.

Solved 5 81

Right click triggering Menu Bar and disabling other monitors

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will… (read more)

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

Solved Archived 5 140

Firefox locks out my taskbar.

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the sc… (read more)

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Solved Archived 4 301

Why does my computer keep telling me mazilla? Firefox is not responding?

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I'… (read more)

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

Solved 4 40

Unloaded tabs on startup

Is there a way to have Firefox start with all, or all but the first tab unloaded? My Firefox starts with about 100 tabs open and many of these now have ads running which … (read more)

Is there a way to have Firefox start with all, or all but the first tab unloaded?

My Firefox starts with about 100 tabs open and many of these now have ads running which makes Firefox very slow. It seems to take ages and ages for all the tabs to load.

Maybe if all the tabs were unloaded when I start Firefox it would be quicker to get up and running??

I'm running Windows 11 on a desktop with an i5 CPU and 32 GB of RAM.

Any help much appreciated.

Solved Archived 4 385

Vertical sync screen tearing

Firefox version: 153.0.4 / Windows 11 25H2 26200.9168 Attached are images showing the performance settings and the active extensions in case any of them proves to be resp… (read more)

Firefox version: 153.0.4 / Windows 11 25H2 26200.9168

Attached are images showing the performance settings and the active extensions in case any of them proves to be responsible for the problem.

Yesterday I noticed a horizontal screen tear when scrolling down through sites like X(Twitter), YouTube, GMail, Reddit etc. I immediately checked my performance options and they were deselected. I activated them again, but this did not solve the problem, I also tried to active some layers in about:config but those were already activated. Checked Nvidia settings too, vsync is on, Edge is not affected, Chrome is not affected, even installed Waterfox to see if only Firefox-based browsers are affected, but that one was OK too.

Last resort was to refresh the Firefox installation from the uninstall utility. After the refresh and all settings/extensions got auto-reinstalled, the screen tear got fixed. I left the PC running over night and when I accessed Firefox again this morning, the screen tear problem was back. However, now, the performance options are disabled, and if I try to enable them and restart Firefox, the options get disabled again.

Would really appreciate it if anyone could provide a solution that does not involve refreshing Firefox daily.

Solved 4 50

my ability to scroll through web pages has stopped working, i have to go to the far right and click on the border

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the prob… (read more)

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

Solved 4 1 20

super slow response time

I've been using Fire Fox for decades, but lately it is so slow, I thought there was something wrong with my Windows 7 ultimate. I've done full Windows reboot, to no avail… (read more)

I've been using Fire Fox for decades, but lately it is so slow, I thought there was something wrong with my Windows 7 ultimate. I've done full Windows reboot, to no avail. Then I see the internet t hat FireFox is starting to implement AI. I thought that may be the issue, but after looking into it, looks like that isn't an option with my old Win 7 OS. So if that isn't the problem, how can I find out what is bogging Fire Fox down? I keep a watch on my CPU usage, and the usage is going nearly to 100%, when it used to barely go over 10%. When I check the actual CPU usage, it shows as many as 15 or more items tied to Fire Fox.

Is this all a result of continued use of Win 7? I'm planning to move to Linux, but that will take me some serious time and effort. Gerald

Solved Archived 4 243

Alt menu opening when tabbing into the Firefox application

I've been having an issue of, whenever I tab into Firefox from a different application on my computer, the alt menu opens. Firefox seems to be interpreting me opening th… (read more)

I've been having an issue of, whenever I tab into Firefox from a different application on my computer, the alt menu opens. Firefox seems to be interpreting me opening the program as pressing the alt key, because even when I have the menu bar set to always be open, the input immediately goes to the "File" dropdown option of the menu, just as it would if I pressed the alt key. However, I tried to troubleshoot this by 1. opening a program that tracks keyboard inputs and that didn't show such a thing happening, and 2. I checked if this issue was happening with other applications that have switch the input to the upper menu bar when the alt key is pressed, and that was not the case. This is making it a lot harder to use Firefox, as using a keyboard shortcut to open a new window (ctrl+shift+p, or ctrl+i) while in a normal Firefox tab, it will not automatically open to the new window (as it is set to do automatically), it will also not let me open the new window -- either by alt-tabbing or by clicking the new window on the windows taskbar -- and instead reopens the alt menu and sets the input to that menu, locking me to the original Firefox page unless I tab into a completely different application and then into the new window. This issue also makes me unable to input key commands or text into my active tab immediately when I reopen it, instead forcing me to close the alt menu first either or clicking somewhere on the page. And since I don't keep the alt menu visible at all times, this forces the screen to shift up and down jarringly when I'm simply trying to use the computer.

I'm using Firefox on a Windows 11 computer. I've tried refreshing Firefox and have tried my absolute best to find articles related to this issue but to no luck. Thanks for any help or advice!

Solved Archived 4 465

Firefox Nightly broken since new update

Search bars are stuttering and videos audio is running twice at the same time, sometimes three times over top one another so garbled up you can't understand the audio. W… (read more)

Search bars are stuttering and videos audio is running twice at the same time, sometimes three times over top one another so garbled up you can't understand the audio. When I type in duckduckgo search or any web page search bar, it happened on Chewy, & Walmart, search bars also. Example: (Search: MetallicaMetallica JamesJames Hetfield ) Everytime I hit space bar it adds the same word again.

Solved 4 91