Showing questions tagged:

overlay

When I try to open a pdf on a certain site I get the pdf, but there is an overlay of a pencil editing a ghost document. How can i get rid of this overlay? I've tried ever… (read more)

When I try to open a pdf on a certain site I get the pdf, but there is an overlay of a pencil editing a ghost document. How can i get rid of this overlay? I've tried everything.

Solved Archived 5 342

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (read more)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Solved Archived 2 292

‘i HAD A FREE OPEN AI, CHATGPT, YOUR SYSTEM DELETED IT AND PUT CLAUDE ON IT FOR A CHARGE. HOW DO I GET THE FREE THING BACK ON FIREFOX?’ for ‘Firefox’

My question is above! I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting fre… (read more)

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

Solved Archived 2 242

Profiles update not working

Hello. After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc. The option for creating profiles s… (read more)

Hello.

After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc.

The option for creating profiles showed up once when launching the browser but I had to dismiss it at the time. Now I can't find the option to create profiles any more, I have followed the guides that mozilla have put out but the option physically is not there.

I have also tried reinstalling Firefox but that also did not work.

what do?

Thanks.

Solved Archived 2 110

Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (read more)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Solved Archived 2 361

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (read more)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Solved Archived 2 495

Profiles not showing up in burger menu

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in … (read more)

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in the menu (the hamburger menu) to do so.

I have verified that both devices are running the latest version of Firefox, which includes the profile management feature, but I am still unable to access it on my desktop.

Solved Archived 1 353

ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (read more)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Solved Archived 3 340

Change in Address bar

Recently, when I open a new tab in Firefox (Windows) I started getting a drop-down box for Google instead of shield, lock, and sliders followed by the query/address bar. … (read more)

Recently, when I open a new tab in Firefox (Windows) I started getting a drop-down box for Google instead of shield, lock, and sliders followed by the query/address bar. See attachment. I have no way to drag and drop this search query address. If I follow this by clicking on the search icon in the Google query field below, I get the normal Firefox address bar with the lock icon and the ability to save the query address by dragging and dropping the lock icon. How can I get back to the normal Firefox browsing address bar.

Solved Archived 3 341

youtube video lag or play slowly in firefox browserr

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please… (read more)

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

Solved Archived 1 230

Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (read more)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Locked Archived 1 391

Site still appearing in auto-complete despite clearing history

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, … (read more)

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, rebooted, ran a disk cleanup and find that 'chromeasia.com' stil autocompletes upon typing 'ch' in the address bar.

Any suggestions or advice on how to clear this would be warmly appreciated. Thanks. Stephen

Solved Archived 3 141

Viruses

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website. Now I am getting alar… (read more)

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website.

Now I am getting alarming notices with heading Mozilla Firefox all via what looks like an Indian website, saying 1. Click to secure your 2. Trojan detected Fix it now. 3. Critical Error. Click here to remove them.

I have not clicked on any part apart from the x top right to remove the notifications. I can send photos of them

I have scanned with my Windows Security repeatedly and nothing.

Max

PS. The messages are obstinate to remove and it takes effort to x them.

Solved Archived 3 348

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wan… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Locked Archived 6 727