Showing questions tagged:

Unable to sign in to certain sites

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell wha… (read more)

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell what settings need to be changed to keep it working correctly? Or should I just leave the browser in troubleshooting mode? Thanks. Jim

Solved Archived 2 190

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (read more)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Solved Archived 18 391

a website is requesting a new version of PHP

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook … (read more)

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

Solved Archived 8 373

Change email address used in "From" line when clicking on email link in web page

How do I change the email account inserted by Firefox when I click on an email link? I have previously changed the main email address (added secondary address, swapped se… (read more)

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Solved Archived 1 390

Picture-in-Picture closes on resize or float

Using hyprland, in one specific firefox profile, whenever I toggle PIP and resize it to be smaller than its original size or toggle float on the window, it just closes. T… (read more)

Using hyprland, in one specific firefox profile, whenever I toggle PIP and resize it to be smaller than its original size or toggle float on the window, it just closes. Trying it in a different firefox profile, none of these issues are present.

Solved Archived 2 242

Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to … (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Solved Archived 4 332

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it.

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it. It permanently obscures part of the screen. I use Windows 11 and … (read more)

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it. It permanently obscures part of the screen. I use Windows 11 and the most current version of Firefox. This problem began within the last few months.

Solved Archived 1 70

After I refresh Firefox, will the sync restore extensions etc?

Hello, I use Firefox on two desktop computers and one mobile device. Firefox is being slow on one desktop, so I want to "refresh" it. The [page] says that extensions and … (read more)

Hello, I use Firefox on two desktop computers and one mobile device. Firefox is being slow on one desktop, so I want to "refresh" it. The [page] says that extensions and search engines will be removed... but will they be restored by Firefox Sync from the other desktop computer? Or will sync also remove extensions on the other computer? Thanks

Solved Archived 2 170

Closing 1st 3 tabs in a session results in this

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on t… (read more)

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on the tab bar. After that any new tab opens to the far right spot at the end of the blank area. This happens in a private window too (extensions closed). After I close a session, then reopen later, all my tabs are still in place but the first 3 that I closed reappear where they were at the start. Strange.

Solved Archived 4 321

Solution Found Firefox, facebook, marketplace, openoffice

Copilot is a virus effecting facebook, market place, openoffice, Firefox settings apps installed apps turn off copilot running in background turn off copilot run at … (read more)

Copilot is a virus effecting facebook, market place, openoffice, Firefox

   settings 

apps installed apps turn off copilot running in background turn off copilot run at startup uninstall is also an option I'm thinking of.

Solved Archived 2 280

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Solved Archived 1 272

bookmarks

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Di… (read more)

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Did NOT work. I tried "import from another browser."Did NOT work. Funny thing is that with the same HTML file i extracted from mozilla when i made a copy a couple of weeks before, i was able to upload all bookmarks to Opera but not to Mozilla!!!! The image below for the non Greeks reads "Failure to process copy document".

Solved Archived 6 40

Lost Library Bookmark Folders

Been trying to retrieved misplaced bookmark folders not bookmarks themselves in the Bookmarks Library with no success even going down several sub-levels; Would be nice if… (read more)

Been trying to retrieved misplaced bookmark folders not bookmarks themselves in the Bookmarks Library with no success even going down several sub-levels; Would be nice if there were a search function, but will take a step-by-step solution. Thanks!

Locked Archived 1 332