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FireFox Update Changes Configuration Settings

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This… (read more)

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

Solved Archived 1 290

ESR Not updating Automatically in the background

We are in an enterprise environment and for years we have had disabled automatic updates. Firefox ESR 128.2.0 has been deployed with defaults and these settings have been… (read more)

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Locked Archived 1 290

folder "extensions store menus"

Hello! After installing update 129.0.1, in the profile folder, along the path: AppData/roaming/mozilla/firefox/profiles, a folder "extensions store menus" appeared, it co… (read more)

Hello! After installing update 129.0.1, in the profile folder, along the path: AppData/roaming/mozilla/firefox/profiles, a folder "extensions store menus" appeared, it contains the file data.life.bin, which changes its modification date as if it was synchronized when the browser closes. I would like to know if anyone else has this folder and file? . I checked the file for viruses, it is clean. Thanks in advance for your answers).

Solved Archived 2 280

You never signed me out. I have duplicate tabs everywhere.

I can never sign out of my iphone or import my contacts. You have me down on Three devices Each attributing to iOS,iPhone and Firefox on PC. I recently got rid of my Micr… (read more)

I can never sign out of my iphone or import my contacts. You have me down on Three devices Each attributing to iOS,iPhone and Firefox on PC. I recently got rid of my Microsoft account because I thought its outlook was the source of Confusion. If it’s still alive, get rid of it. When I tried to sign in After I bought a. second pc, You totally confused The former owners. account with mine, Leading to her Canceling Firefox because. we shared passwords for Weeks. I don’t know what’s going on, but I wish someone would pick up a phone over there. I was with y’all for 15 years. Look at the past tense. I got to move on.

Locked Archived 3 280

Firefox still not updating in the background like other browsers

I already have "Automatically install updates" and "When Firefox is not running" enabled. But after each Firefox update I still get the "Do you want to allow this app to … (read more)

I already have "Automatically install updates" and "When Firefox is not running" enabled.

But after each Firefox update I still get the "Do you want to allow this app to make changes..." prompt and "Firefox is installing your updates and will start in a few moments" window. These are inconvenient as they require user input and take up time.

I don't get these on all other browsers I use (including Chrome, Edge, Safari, Firefox, Opera, Vivaldi, Brave), which all update in the background seamlessly.

Is there a way to prevent these in Firefox and just have Firefox update seamlessly in the background like other browsers?

Solved Archived 2 249

Recover user data missing after Firefox update

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the rec… (read more)

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the recovery following your help (Recover user data missing after Firefox update) but without success. How can I recover lost bokmars? Note: This situation has happened more times and if I can't recover the bookmarks, I will have to give up Firefox, which I have been using for many years and stop recommending it.

Joao Duarte

Solved Archived 1 240

Firefox ESR 115.23.0

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - ca… (read more)

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

Locked Archived 2 240

Firefox bookmarks manager stopped opening via shortcut

Currently on 131.0.3. Started having this issue around the time 131 dropped. I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I… (read more)

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Solved Archived 9 239

Help with broken install/transferring passwords from old profile

My Firefox install apparently did a background update that did not complete, I get an error 'XULRunner / Error: Platform version '129.0' is not compatible...' I did not (… (read more)

My Firefox install apparently did a background update that did not complete, I get an error 'XULRunner / Error: Platform version '129.0' is not compatible...'

I did not (do not) have a profile I had logged into for that installation, but did have many passwords saved that I'd like to still be able to use if at all possible.

I have installed another instance of Firefox that is working (on platform 129.0), and am using Windows 11. I also turned off automatic updates in hopes of preventing this in the future.

The previous profile still exists in AppData/Roaming, but I don't know how/if I can connect it to the new installation I now have.

Is it possible to either fix the incomplete update or connect my old profile to this new instance so I don't have to reset all my passwords?

Thanks!

Solved Archived 2 230

Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (read more)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Solved Archived 1 229

ESR Not updating Automatically in the background

We are in an enterprise environment and for years we have had disabled automatic updates. Firefox ESR 128.2.0 has been deployed with defaults and these settings have been… (read more)

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Locked Archived 1 210

Latest update broke the Firefox Colors plugin

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. W… (read more)

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. When i go to Firefox Color addon page and load it again in saved themes it stays pitchblack even if i open another browser window until i close all the browser windows .

Solved Archived 10 210

screen shots of explorer problems

I've made several screen shots. first one is of file explorer with current data (document is "ambulance- x" i wanted to attach second one is of file explorer with i… (read more)

I've made several screen shots.

first one is of file explorer with current data (document is "ambulance- x" i wanted to attach second one is of file explorer with incorrect data when I clicked 'attach' to get document third one is of actual display of message screen online that i used to send message. Thanks Perry [email address removed]

Locked Archived 2 210

Mozilla VPN

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail. … (read more)

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

Solved Archived 1 209

Browser Update Won't Start Automatically: Resolved

Version: 115.16.1esr. Hello. I am sure that this is a 'known issue' but, when I attempted to update the browser just now, it failed and directed me to install it manually… (read more)

Version: 115.16.1esr.

Hello.

I am sure that this is a 'known issue' but, when I attempted to update the browser just now, it failed and directed me to install it manually.

Is there a time estimate when this glitch will be fixed?

Solved Archived 2 199