Showing questions tagged:

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Solved Archived 2 220

Perdida de marcadores

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siemp… (read more)

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Solved Archived 4 219

Bookmarks and History not functioning.

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another … (read more)

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have already tried to find out from Microsoft if their latest reinstallation of Office Professional could have caused the problem. They say they have nothing to do with Firefox. How can I get my Bookmarks and History back?

Solved Archived 9 219

transferring bookmarks to new PC

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them… (read more)

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them, I cannot see how to present them in the bookmarks menu. I am not recognising a simple "import" option such as I found with passwords. What am I missing

Solved Archived 1 214

HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (read more)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Solved Archived 3 213

Restore previous session option is not available

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was r… (read more)

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was restored. But this morning, all my pinned tabs and other open tabs are gone, and Restore Previous Session does not appear as an option on the dropdown menu. Recently Closed Tabs is pretty random, not really helpful. Recently Closed Windows only shows one tab that I opened this morning (probably a mistake on my part). Is there any way for me to retrieve the session from yesterday?

Solved 2 211

Synced new computer

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark fol… (read more)

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark folders are still missing on the new computer. Also didn't seem to transfer passwords and autofill info.

Solved Archived 4 210

Firefox previous data retrieval

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my … (read more)

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Solved Archived 1 209

I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (read more)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Solved Archived 2 203

how to transsfer a profile

hello, I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is saf… (read more)

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

Solved 3 202

Bookmarks and History gone after crash

Had a crash earlier on my macbook that required a restart. Everything else is fine but I have lost all history and bookmark data on my firefox browser. I tried going to s… (read more)

Had a crash earlier on my macbook that required a restart. Everything else is fine but I have lost all history and bookmark data on my firefox browser. I tried going to see if i had the wrong profile and that was not the issue. I tired recovering the bookmarks in the manage boomarks option but there were no backup files.

I have some important bookmarks i need recovered. Any help would be highly appreciated.

Solved Archived 1 200

lost bookmarks and no backups in library

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happen… (read more)

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

Solved Archived 1 192

Bookmarks and their functionality wiped out by CCleaner

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have log… (read more)

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have logged in and out of Firefox. I have made an HTML file of bookmarks from another device in order to try to import them. Firefox bookmarks will not proceed to an upload stage. I went into setting to add the HTML of bookmarks and it said "this is not a bookmarks file." Well, Firefox made that HTML bookmarks file so I have no idea how that could be. Nothing I have tried has worked.

Solved 3 192