• Solved

Firefox 125.0 (64-bit) Linux - File download location

Hi all, I'm using Firefox 125.0 (64-bit) on Fedora and for file downloads, I have the options "Ask whether to open or save files" and "Always ask you where to save files… (read more)

Hi all,

I'm using Firefox 125.0 (64-bit) on Fedora and for file downloads, I have the options "Ask whether to open or save files" and "Always ask you where to save files" enabled.

This basically works, Firefox opens a file selection dialog and I can select where I want to save my downloads - so far, so good.

The weird thing is, the default location that is shown in this dialog seems to change every time I download a file. I would expect to see the last download location as the default option, but that is not what happens.

When I check about:config, I can see the last used download path is saved as browser.download.lastDir perfectly fine, but it is not set as the default for the next download.

Is there a parameter I can set so this last path is used again?

Thanks,

M.

Asked by m49117 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Firefox and www.bt.com

Hi folks Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept coo… (read more)

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

  • Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website
  • Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website
  • Then cleared FF cache
  • Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Asked by Derrick Ings 3 weeks ago

Answered by ThePillenwerfer 3 weeks ago

  • Solved

Firefox will not play video on Linux

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Versio… (read more)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Asked by rhimb0h 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox 128.03 No way to get rid of google as search engine

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternativ… (read more)

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternative options listed and I can remove them, but google cannot be removed as the REMOVE button is not highlighted in case of Google. Why do you hardcode Google as the default browser for the URL bar ?

From the attached image you can see that the "Remove Tab" is inactive specifically for google. I tried absolutely all advice on the net, and nothing works. Firefox now seemingly FORCES us to use google. This behavior was not present in the previous firefox version I used. It immediately happened after update to 128.0.3 (64-bit).

Is google now hardcoded into firefox ? If so it is time for a hard fork in the firefox code. Hopefully it is not needed.

In addition Google was ruled to be a Monopoly today by a federal judge,

https://apnews.com/article/google-antitrust-search-engine-verdict-apple-319a61f20fb11510097845a30abaefd8

So it would be better for Mozilla/Firefox to not continue the monopoly and become an enabling party in monopoly lawsuits.

Asked by zimbodel 1 month ago

Answered by zimbodel 1 month ago

  • Solved

Image Display Issue with Firefox Only.

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product im… (read more)

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Asked by lun 3 days ago

Answered by lun 3 days ago

  • Solved

Hulu not working after 129.0 update

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc … (read more)

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

Asked by Don 1 month ago

Answered by Paul 1 month ago

  • Solved

Unable to play video

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error: Unable to play video. Please try again in a supporte… (read more)

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error:

Unable to play video. Please try again in a supported browser.

I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Asked by andres.ruiz.gilabert 1 month ago

Answered by Paul 1 month ago

  • Solved

Why hasn't Mozilla fixed the terrible verticle scroll bar too thin issue?

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather. I am not blind. I have some issues with visual objects on… (read more)

I've been using Mozilla Firefox since ... well, before Firefox, I used Netscape, your great-great-grandfather.

I am not blind. I have some issues with visual objects on web pages like scroll bars when you can't effectively use them. They are too thin. Mozilla has had complaints about this since 2022.

Please Fix them. Otherwise I may have to migrate to Chrome or Edge and leave my Mozilla legacy behind for a differnent fork in browsers. It's a dealbreaker folks. People will leave this browser and probably are every day for one stupid reason. Scroll bars than are inaccessible without using something like windows magnifier when you need to scroll.\

C'mon Fix the scroll bars!!

Asked by Jim Muir Firefox 1 month ago

Answered by cor-el 1 month ago

  • Solved

Is there a way to darken the icons on the toolbar (bookmarks, history, etc)?

When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears tha… (read more)

When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears that I'm using the default at present and am happy with everything but the visibility of those little icons. Is there is a way to make them darker? Thanks

Asked by T_H_M 1 week ago

Answered by ThePillenwerfer 1 week ago

  • Solved

login inforamtion location on linux

Hi there! My linux crashed and I only have an access to the terminal now. I'm trying to save login information and bookmarks that were saved in the browser. I didn't use … (read more)

Hi there! My linux crashed and I only have an access to the terminal now. I'm trying to save login information and bookmarks that were saved in the browser. I didn't use an account. So I'm trying to find a location in the linux system where it was saved. I used 'find' command with key words 'mozilla' and 'firefox' to find possible locations but I'm not sure that I covered everything. Maybe someone here knows exactly where I should look. Thank you for you help and advance :)

Asked by problemcreator 2 weeks ago

Answered by ThePillenwerfer 2 weeks ago

  • Solved

[solved] How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (read more)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Asked by welcome 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox opens a single, blank tab in addition to my previous session on every startup

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on sta… (read more)

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on startup - when restoring the previous session is enabled - the previous session is restored and a new tab is created. This is annoying, so I "fixed" it:

https://gist.github.com/adeilt/6ed372f4d8a7c54f9df49a3ca1adc4b2

That's a gist of an html file that will automatically close the tab it's in. It does involve using about:config, so use appropriate caution. Just set that to be your "homepage" in the Firefox settings and the new tab will likely disappear before you even notice it. You can tweak the delay if it's not fast enough or you want to savor the impending doom of the offending tab.  :)

Asked by Wil Langford 1 month ago

Answered by Wil Langford 1 month ago

  • Solved

Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (read more)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Asked by nejtehig 1 month ago

Answered by cor-el 1 month ago

  • Solved

can't download files

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me… (read more)

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me i add my discord and telegram to images if you have some ideas to fix write me please. Thanks🤍

Asked by My-Dell-Laptop2024 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

spell check feature

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook wh… (read more)

I realize Facebook doesn't have a spell check feature,but is there a way my browser, Firefox, which I already have spell check enabled can somehow spell check Facebook when I chat? Can someone help? Thank you.

Asked by sciencemagic 1 month ago

Answered by bodybreak 2 weeks ago

  • Solved

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (read more)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Asked by Nelver 1 month ago

Answered by Nelver 1 month ago

  • Solved

PR_CONNECT_RESET_ERROR for all websites

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No ma… (read more)

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No matter what I do, including all other fixes previously suggested on the Mozilla forums and elsewhere, nothing seems to work.

Things that I've already tried and did not work include: - Pausing Kaspersky Internet Security - Resetting WiFi router - Switching to a different WiFi - Turning on troubleshooting mode - Resetting Firefox entirely - Creating a new profile - Reinstalling Firefox (several times) - Installing Firefox for Developers - Flushing DNS - Turning off proxy settings

I really don't want to be forced to use Google Chrome. Is there anything else that I can possibly do that can fix this?

Asked by gety1919 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago