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I now have "old firefox data" files on my desktop. I appear to have lost all of my data on the browser after an update. How do I restore the files?

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have di… (read more)

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Asked by t.hankinson 21 hours ago

Answered by jscher2000 21 hours ago

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Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 1 month ago

Answered by jscher2000 1 month ago

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won't work at all

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1… (read more)

Firefox stopped working. I have uninstalled and downloaded numerous times. It still doesn't work. In the new install I get a warning box telling me that vcruntime140_1.dll is not functioning or something. Another item: A box tells me to turn off Firefox -- after I have uninstalled Firefox. The program opens and remains totally inert. I spent hours last night and finally it worked -- wonderful. This morning nothing worked. Uninstall -- install ad nauseum. Nothing works. I am writing you.

Jack Simons

Asked by jackhsimons 2 days ago

Answered by FredMcD 1 day ago

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Embedded google calendar not showing

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one … (read more)

Not sure where this fits in so I started here. I have been running firefox for a very long time. For my home page, I am using Protopage. I have my google calendar as one of the widgets on the page. I have it set up correctly. It was showing up yesterday. Now today it is not showing. I am getting this error:

Firefox Can’t Open This Page

To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I have not made any changes to Protopage or Firefox.

Got any ideas what has changed? What I need to fix to get it working again?

Bob

Asked by davet354tfd 2 days ago

Answered by davet354tfd 1 day ago

  • Solved

Startup/home pages

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them. … (read more)

I had 2 work pages set up as my startup pages. It now just goes to the default startup. I cannot find how to retrieve the old home/startup pages or how to set them.

Asked by deanmaynard 1 day ago

Answered by cor-el 1 day ago

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FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (read more)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Asked by shelbywoo1 2 days ago

Answered by jscher2000 2 days ago

  • Solved

BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 2 days ago

Answered by jscher2000 2 days ago

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Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 3 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox does not let me always access one of my bank accounts (the bank comes back with a 404 error)

Firefox does not let me always access one of my bank accounts (the bank comes back with a 404 error) but using Chrome or Edge I can sign in. This happened about 6 months … (read more)

Firefox does not let me always access one of my bank accounts (the bank comes back with a 404 error) but using Chrome or Edge I can sign in. This happened about 6 months ago with another bank account, but then the problem mysteriously went away. Are there some settings I need to adjust?

Asked by rolrob 4 days ago

Answered by cor-el 3 days ago

  • Solved

New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (read more)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Asked by martingaul3378 3 days ago

Answered by jscher2000 3 days ago

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Background turned black after 95.0 update

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black f… (read more)

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

Asked by JudEric 1 month ago

Answered by cor-el 1 month ago

  • Solved

Update 1-12-2022

Firefox updated to 96.0 but I can't load Facebook, gmail or Bing. I keep getting this: Secure Connection Failed An error occurred during a connection to mail.google.com.… (read more)

Firefox updated to 96.0 but I can't load Facebook, gmail or Bing. I keep getting this: Secure Connection Failed

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Help?

Asked by lzod33 1 week ago

Answered by Seburo 3 days ago

  • Solved

Firefox 96.0 update

Yesterday, before I received the update, my Wowway.net email was working as it should. After the update it would not let me log in. All I get on the email login page is P… (read more)

Yesterday, before I received the update, my Wowway.net email was working as it should. After the update it would not let me log in. All I get on the email login page is Please Wait While We Are Logging You In. This happened on 2 laptops and a desktop. My Wowway.net email is working properly on Chrome on all 3 computers.

Asked by Macman57 1 week ago

Answered by Seburo 3 days ago

  • Solved

cannot access my email

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this p… (read more)

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this problem be resolved and when? 'bold text

Asked by bradleycopeland 1 week ago

Answered by Seburo 3 days ago