• Solved

Can't find my profile in Firefox

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and… (read more)

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and there is 1 default profile listed. When I clicked on "Open Folder", Firefox browser does not open. I need help trying to find my profile!

Asked by marionvgt 21 hours ago

Answered by FredMcD 18 hours ago

  • Solved

Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 3 days ago

Answered by cor-el 6 hours ago

  • Solved

.ics no longer defaulting to Windows/Outlook

Hi everyone, Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click… (read more)

Hi everyone,

Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.

I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.

Any assistance is greatly appreciated.

Jose

Asked by baxterdown 1 month ago

Answered by Terry 1 month ago

  • Solved

Unable to load Google apps in Firefox

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All… (read more)

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

Asked by etdavidoff 1 week ago

Answered by scriptguru1701 1 week ago

  • Solved

how to undo a firefox dialogue box selection

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this we… (read more)

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this website ask me again. this unfortunately broke a site function of doing the thing that requires confirmation and im sure broke countless other functions that rely on that confirmation. how do i undo?

Ive cleared cookies and site data, thinking it was sort of a cookie thing and it would reset, but no avail.

Asked by sean71 4 hours ago

Answered by sean71 4 hours ago

  • Solved

I am unable to add jira as a search engine on firefox 100 (new profile).

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I g… (read more)

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

Asked by vda1 1 week ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Firefox seems to forget download history after a few seconds + Downloads panel does not open

So this issue just started and it's really annoying. In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads Clickin… (read more)

So this issue just started and it's really annoying.

In order to actually see the downloads, I first have to enable the menu bar and then go Tools -> Downloads

Clicking the ↓ button should open a panel of recent downloads but nothing appears when I click on it. Furthermore, the "download complete" notification that this panel provides are no longer present.

The animation for the panel still works though.

Is there a solution to this?

Asked by ExileFox 1 day ago

Answered by ExileFox 10 hours ago

  • Solved

Mac OS Montery (and before): Firefox is freezing and then crashing whenever going full screen.

Hello, Currently running MacOS Montery but the problem was still occurring on previous versions. Whenever I use the green top left button to enter full-screen, the app im… (read more)

Hello,

Currently running MacOS Montery but the problem was still occurring on previous versions.

Whenever I use the green top left button to enter full-screen, the app immediately freezes and either crashes or has to be manually force quit. There are no reports in about:crashes and I there has been no success with troubleshooting mode or switching versions of the Firefox application.

Machine Info: MacBook Pro (16-inch, 2019) Processor: 2.6 GHz 6-Core Intel Core i7 Memory: 16 GB 2667 MHz DDR4 Graphics: Intel UHD Graphics 630 1536 MB

Any help towards a solution would be appreciated. Thanks!

Asked by Sam Wilson 1 day ago

Answered by jonzn4SUSE 23 hours ago

  • Solved

can't get torrent files to open in my torrent client

Hi I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatical… (read more)

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

Asked by dave54321ac 2 months ago

Answered by AliceWyman 2 months ago

  • Solved

Credit Card Autofill

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I nev… (read more)

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

Asked by ad96321 2 days ago

Answered by YongHan 2 days ago

  • Solved

linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (read more)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

Asked by nancydragon 1 day ago

Answered by Dropa 1 day ago

  • Solved

Problem with search bars on certain websites

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and … (read more)

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and I type a word in the search bar and press enter, it does not work. The page does not respond.

Also when I am on biblehub.com and I type in a reference (like Genesis 1:1) in the search bar at the top and press enter, I get directed to a blank page: https://biblemenus.com/topmain/send.php?q=undefined

In the search bar at the top of biblehub.com I must click the magnifying glass icon in order for it to work, which is annoying.

Note that a while ago (I don´t know how long ago) these things used to work correctly. I don´t know whether a Firefox update caused the problem or whether it was a change to the coding on the webpages. I am on the latest version of Firefox. Neither of these problems happen on Chrome.

Let me know what can be done to fix it. Thank you.

Asked by jjbradbury 2 days ago

Answered by cor-el 2 days ago

  • Solved

Greyed out websites

Some websites load greyed out. I've just bought a Mac Mini running Monterey (12.3.1) and downloaded Firefox, which says it is up to date with version 91.9. Soem websites… (read more)

Some websites load greyed out. I've just bought a Mac Mini running Monterey (12.3.1) and downloaded Firefox, which says it is up to date with version 91.9. Soem websites, when accessed therough Google search, grey out as if wanting me to accept or reject cookies, but no such buttons show. Examples - Search gresham, offered gresham college in dropdown, click onit and it's greyed out and inactive. Example - search canon support, offered Canon Product Support in Google listing, click on this main heading, and webpage comes up greyed out. Both sites work satisfactorily in Safari. (I've resolved my problem with Canon). I'll be glad if you can help - I'd prefer to go back to Firefox by default.

Asked by austinayton 1 day ago

Answered by austinayton 1 day ago

  • Solved

DOWNLOAD MANAGER WINDOW

Why does the current version of firefox have a download manager window open very time a new download is initiated? This is a nuisance. It is typical for me to download ma… (read more)

Why does the current version of firefox have a download manager window open very time a new download is initiated? This is a nuisance. It is typical for me to download many small files in a session and having that window open every time, and having to click it away is a nuisance. Is there a way to disable this feature I haven't found?

Asked by NET123.0 1 day ago

Answered by YongHan 1 day ago

  • Solved

UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (read more)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Asked by catjenkins74 5 days ago

Answered by Magno Reis 1 day ago

  • Solved

FlightRadar24 map not showing

I'm running Firefox 100.0 (64 bit) on windows 10 pro 21H2. I've been using Firefox to access Flightradar24 to view real time flight across the globe. All of a sudden tod… (read more)

I'm running Firefox 100.0 (64 bit) on windows 10 pro 21H2. I've been using Firefox to access Flightradar24 to view real time flight across the globe. All of a sudden today the map doesn't appear any more . I think they use Google maps and overlay their info.

The maps show properly in MS EDGE and Google Chrome.

I've attached a screen shot of what I get.

Thanks

Nor

Asked by njsg1 1 day ago

Answered by njsg1 1 day ago

  • Solved

Credit card autofill stopped working

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a win… (read more)

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

Asked by dougumbarger 5 months ago

Answered by Tad Tweed 1 month ago

  • Solved

Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 day ago

Answered by Chris Ilias 1 day ago

  • Solved

Bing won't let me use Firefox or Google

I can't open Firefox. When I click on the icon Bing shows up. I downloaded the latest version of Firefox, I can't install it because I get the message that I have to cl… (read more)

I can't open Firefox. When I click on the icon Bing shows up. I downloaded the latest version of Firefox, I can't install it because I get the message that I have to close Firefox because it is running. How can it be? I haven't been able to open it for weeks.

Asked by chrisdale11 2 weeks ago

Answered by FredMcD 2 weeks ago