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  • Solved

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 3 months ago

Answered by Sue 1 month ago

  • Locked

Problems signing in to credit card online banking site after Ver 129.0 update

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking … (read more)

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking site through a live phone call. I told them about the upgrade and also that I can use Firefox on my iPhone to login successfully. I don't know what version is currently on my iPhone but it does work there. This problem is specifically on my Mac Mini. I also can login using same password and username on the Mac through Safari. Their tech support said the problem is with that version (129.0) Firefox web browser. What say you? Thanks.

Asked by kccwmu1973 3 months ago

Last reply by kccwmu1973 3 months ago

  • Solved
  • Archived

How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 6 months ago

Answered by cor-el 6 months ago

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  • Archived

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (read more)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 2 years ago

Answered by cor-el 2 years ago

  • Solved

409 errors and reload loop when logged in to a wordpress website - only in firefox

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop. https://imgur.com/hnjbGGe Sometimes if I clear the browser history or open… (read more)

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop.

https://imgur.com/hnjbGGe

Sometimes if I clear the browser history or open a private window, I can successfully log in and load a page - once. The page seems to load normally but there are 409 errors shown for many of the files in the developer tools.

https://imgur.com/uTugRTC

If I reload the page again, it goes back to the endless loop.

This started when I installed a wordpress caching plugin, but the problem is specific to firefox, so I don't really know whether firefox or the plugin is actually responsible.

How could firefox be getting 409 errors when other browsers get normal 200 responses for the same resources?

Why is firefox triggering this reload loop, and is there a way I can stop it?

Asked by avery5 3 months ago

Answered by avery5 3 months ago

  • Solved
  • Archived

Cyrilic encoding on ru.wikipedia.org

All the articles headings on ru.wikipedia.org have wrong encoding but the main text looks good. I tried disabling "Allow pages to choose their own fonts" in the FF setti… (read more)

All the articles headings on ru.wikipedia.org have wrong encoding but the main text looks good.

I tried disabling "Allow pages to choose their own fonts" in the FF setting but I couldn't match the fonts using my systems ones so pages in Russian language don't look weirdly formatted.

Any suggestion how to fix it?

Firefox 108.0.2, MacOS 11.7.2

Asked by gleb84 1 year ago

Answered by cor-el 1 year ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

Theme Changes Some Components to Dark-mode Despite Override

Hiya, I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to ke… (read more)

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

Asked by afrazkhan 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was… (read more)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Asked by Gene 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

BOOKMARKS Automatically Opening

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April … (read more)

Bookmarks Sidebar Automatically Opening. Please advise how to stop. Suddenly started happening once before [April 7, 2022], self corrected itself. Happening again [April 6, 2024]

No windows/tabs with bookmarks are open.

⬛️ When using top menu bar to open a new window does not occur; ⬛️ When using current window to add a new tab does not occur;

⬛️ When right clicking Firefox icon in dock to open new window,

    New window opens with bookmarks open.

FF Version 124.0.2 Thank you for your time and help.

Asked by Jemmma 7 months ago

Answered by Jemmma 7 months ago

  • Solved

Having problems with Ufile.com working properly.

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you… (read more)

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

Asked by rglowrie 3 months ago

Answered by cor-el 3 months ago

  • Solved

Disable Firefox's Built-In Translation tool

Hello friends, As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension. I tried to follow … (read more)

Hello friends,

As the title of the subject entails, I am trying to disable Firefox's new translation tool, becasue I'm using a 3rd party extension.

I tried to follow the solution on the following support thread ( [https://support.mozilla.org/en-US/que.../1434741#question-reply] ), but it didn't work for me, and I'm still seeing the new translate button.

Is there another way to fix this?

I'm using Firefox 129.0.1 (64bit) for MacOS.

Asked by mjeshurun 3 months ago

Answered by mjeshurun 3 months ago

  • Solved

Youtube.com Not Opening

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way bp-d1a33e21-28fa-4153-a7b1-62… (read more)

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way

bp-d1a33e21-28fa-4153-a7b1-626440240813 bp-8b610356-0a09-4c8c-aa7e-ccf770240813 bp-2e669436-f743-4fd0-b726-5a4590240813 bp-5976dca3-3d2a-4c1c-a43d-f17ce0240813

Asked by QDAWG 🟢⚪️ 3 months ago

Answered by QDAWG 🟢⚪️ 3 months ago

  • Solved

Address bar suggestions have words containing the search terms but not the search terms themselves

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggest… (read more)

It's hard to describe what I mean without an example. I type "tart" into the search bar, and instead of the recently visited Wikipedia page on tarts, the autofill suggestions are full of pages in my history with "start" or "starter" in the title, or even in the URL but not the title. Is there any way to change it so the suggestions only contain the exact words I've typed?

Asked by rey6 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Single Letter Search Keyword not Working?

I set up a custom search extension and am trying to use 'z' as the keyword. It doesn't work. If I use anything else, it works fine, I just can't use 'z'. Since I use 'z… (read more)

I set up a custom search extension and am trying to use 'z' as the keyword.

It doesn't work. If I use anything else, it works fine, I just can't use 'z'.

Since I use 'z' in Chrome, I'd like to keep it consistent.

I don't see any other search engines using that keyword.

Is there something I'm missing here? Why can't I seem to use 'z' as a search engine keyword?

Thanks for your help!

Asked by Jacob Graf 3 months ago

Answered by Jacob Graf 3 months ago

  • Solved

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 3 months ago

Answered by debi7755 3 months ago