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Would like to test nightly builds of Firefox - how best to get started?

Would like to test nightly builds of Firefox - how best to get started? I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore. Any pointers … (read more)

Would like to test nightly builds of Firefox - how best to get started?

I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore.

Any pointers helpful.

Asked by lkolb 10 hours ago

Answered by TyDraniu 8 hours ago

  • Solved

Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Asked by A Guertin 1 week ago

Answered by A Guertin 4 days ago

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Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (read more)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Asked by Mads Peter Jensen 3 weeks ago

Answered by Nathan Giovannini 3 weeks ago

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Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (read more)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Asked by Bhaumik Tripathi 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Asked by Fredashay Klavierstein 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bu… (read more)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Asked by 97cweb 2 weeks ago

Answered by George Kitsoukakis 2 weeks ago

  • Solved

Unable to play some YouTube videos on Firefox on Steam Deck

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem f… (read more)

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

Asked by Umbravita 2 weeks ago

Answered by Umbravita 2 weeks ago

  • Solved

Bookmarks Toolbar not showing bookmarks in Library

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar. There… (read more)

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar.

There was a time when I succeeded in solving the problem by removing the <places.sqlite> file, but or the last 2 instances it did not work.

In the first of these two later instances I resorted finally to reinstalling Firefox after the deletion of <places.sqlite>, <places.sqlite-wal> and <places.sqlite_shm> - I am not sure about the spelling of this last two - without success.

Today, running 144.0 64-bit for artlinux 1.0, that did not work.

I did <pacman -R firefox>, in order to remove it and then <pacman -Su firefox>, to install it but that did not work and to my surprise, my bookmarks appeared on the Library so I removed and installed one more time, making sure to delete the <.mozilla> before installing again.

I just reporting in case it may be helpful to someone.

Asked by fredmyra 3 weeks ago

Answered by fredmyra 3 weeks ago

  • Solved

Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (read more)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Asked by DeltaDizzy 1 month ago

Answered by DeltaDizzy 2 weeks ago

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Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 3 weeks ago

Last reply by Denys 3 weeks ago

  • Solved

Distorted text in canvases

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – F… (read more)

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

Asked by Illia Bondar 4 months ago

Answered by Illia Bondar 3 weeks ago

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Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (read more)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Asked by SuMo Bot 4 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Google home page black and can't change . . .

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445 Yesterday I switched on my PC, opened Firefox and the hom… (read more)

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445

Yesterday I switched on my PC, opened Firefox and the home page was black. See the attached screenshot. This is not caused by some accidental switching on of the dark mode. Dark mode is clearly off. Neither can I adjust settings to make the Google home page revert to its customary light grey shade.

This isn't a big deal, I know. And it has happened before and in a short period gone away by itself. Maybe it is to do with a glitch in the latest Firefox version. But it has an unpleasant appearance and discourages surfing.

My Chrome Google home page doesn't have this issue.

Can anyone advise on how to fix this unwanted black screen problem ?

Asked by tamjk 1 month ago

Answered by tamjk 4 weeks ago

  • Solved

How to prevent browser.tabs.hoverPreview.enabled from auto-resetting to "true"?

On Firefox 128.14.0esr (build 20250811113756), Linux/X11, the setting browser.tabs.hoverPreview.enabled does change back to "true" every few days, or perhaps browser rest… (read more)

On Firefox 128.14.0esr (build 20250811113756), Linux/X11, the setting browser.tabs.hoverPreview.enabled does change back to "true" every few days, or perhaps browser restarts.

How can I turn off tab previews reliably?

Asked by Boulardii 1 month ago

Answered by Boulardii 4 weeks ago