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Firefox plugin check never makes list.

Today FF won't let me use Flash -- says I need to update the plugin. So I click to update plugin and am taken to a page where a spinning cursor spins away but never gener… (read more)

Today FF won't let me use Flash -- says I need to update the plugin. So I click to update plugin and am taken to a page where a spinning cursor spins away but never generates the plugin list.

So ... It doesn't want me to run Flash but it also won't let me update flash.

How do I get FF to either show me the list or let me update the Flash plugin some other way?

Thanks - Mark

Win 7 Home Premium FF 33.0

Asked by Markqz2 6 years ago

Answered by philipp 6 years ago

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How can I access Hotmail.com without being directed to Outlook (it's OK in Internet Explorer and Google Chrome)?

Firefox automatically sends me to Outlook when I try to get to Hotmail.com. I have a Hotmail email address and cannot access it. Works OK with Internet Explorer and Goog… (read more)

Firefox automatically sends me to Outlook when I try to get to Hotmail.com. I have a Hotmail email address and cannot access it. Works OK with Internet Explorer and Google Chrome.

Asked by AINGLIS 6 years ago

Answered by jscher2000 6 years ago

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Downloadhelper won't download certain videos

It works on most videos but there are several that won't download properly. Whenever I try it says "0 bytes" and the video won't play with Media Player, Realplayer, or an… (read more)

It works on most videos but there are several that won't download properly. Whenever I try it says "0 bytes" and the video won't play with Media Player, Realplayer, or any other program. Does anyone know how to fix this or another Firefox addon for me to try? I also tried downloading the videos with Realplayer's download too but that won't work either.

Asked by Iamafish 6 years ago

Answered by FredMcD 6 years ago

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There is constant flickering or blinking on pages.

This is so annoying. The web pages flicker or blink especially when the cursor is is passed over the top of the webpage where the toolbar, shortcuts and open tabs are. So… (read more)

This is so annoying. The web pages flicker or blink especially when the cursor is is passed over the top of the webpage where the toolbar, shortcuts and open tabs are. Sometimes it blinks even if the mouse is not being used.

Some suggestions that I have tried are to change the accessibility option and check or uncheck to navigate with cursor within pages with no luck. 

Will have to change browsers as this is very bothersome and inconvenient. I do want to stay with Firefox as Chrome has not been stable either.

Asked by homefinder 6 years ago

Answered by CoryMH 6 years ago

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Firefox shows a black screen suddenly while browsing or when left idle for long time (more than 1 hr).

Firefox suddenly turns totally black while I was browsing yesterday. I tried restarted it, and it works fine. In such state none of the menu or actions items are accessib… (read more)

Firefox suddenly turns totally black while I was browsing yesterday. I tried restarted it, and it works fine. In such state none of the menu or actions items are accessible. Even while closing the browser I get the confirmation popup which is also completely black.

Screenshot link: http://prntscr.com/55kggq

I had to randomly click on the "close tabs" button.

I am using Mozilla Firefox v33.1 in Windows 7, 32 Bit OS with i3 processor, 4GB RAM.

Asked by Lee 6 years ago

Answered by FredMcD 6 years ago

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How do I rename my bookmark

I use bookmark names to keep passwords for some websites, as I forget easily. IE let me rename my favorites, or bookmarks, but I can find no such function on firefox. … (read more)

I use bookmark names to keep passwords for some websites, as I forget easily. IE let me rename my favorites, or bookmarks, but I can find no such function on firefox.

Asked by phil112 6 years ago

Answered by cor-el 6 years ago

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Suddenly all saved passwords are gone on my pc. Still have them on android via sync. How can I get them back?

I tried to login on some site and noticed the password was not autofilled. So I checked the 'saved passwords' window and notice it is totally empty. I have tried the trou… (read more)

I tried to login on some site and noticed the password was not autofilled. So I checked the 'saved passwords' window and notice it is totally empty.

I have tried the troubleshooting method described here: http://kb.mozillazine.org/Password_Manager#Troubleshooting with no success (the setting signon.importedFromSqlite vanished).

I have the files logins.json and key3.db that are supposed to contain the passwords.

I also have firefox sync set up to 2 android devices and both of them still have all the passwords available.

How can I restore passowords on my pc?

Asked by quantumtech 6 years ago

Answered by cor-el 6 years ago

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How do I run the profile manager under Windows 8.1

I have three laptops, two running windows 7 and one running windows 8.1 I have just set up some proifles on one of the Windows 7 machines and also started using Sync. I'… (read more)

I have three laptops, two running windows 7 and one running windows 8.1 I have just set up some proifles on one of the Windows 7 machines and also started using Sync.

I've switched to the Windows 8.1 machine to test my work. Sync is working fine, I now have all my old bookmarks on the new machine.

Next, I wanted to test whether Sync had copied over the profiles. I closed Firefox and typed firefox.exe -p into the run window. This brought up Firefox itself, not the profile manager. I consulted the Help file, and tried entering the full progam name "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p

This again rings up Firefox, not the profile manager.

Why would this command not work? Is there another way to bring up the profile manager?

My Firefox on both machines is a recently installed version 33 (as I type I've had a popup offering me version 33.0.1)

i tried automatically adding troubleshooting information, but got an error message saying there was a connection failure at the mozilla.support site. I've followed the steps to add it manually.

Asked by MadLogician 7 years ago

Answered by CoryMH 7 years ago

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Firefox 33.0 slow in cursor and click response - although "stimulated" by other events

This is the same issue as https://support.mozilla.org/en-US/questions/1026328 But i needed to create a new issue in order to be able to reply. … (read more)

This is the same issue as https://support.mozilla.org/en-US/questions/1026328 But i needed to create a new issue in order to be able to reply.

Asked by bigst 7 years ago

Answered by cor-el 7 years ago

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Is the plugin "OpenH264 Video Codec provided by Cisco Systems, Inc." supposed to come with firefox?

I recently reinstalled Firefox on my computer and there is now a plugin called "OpenH264 Video Codec provided by Cisco Systems, Inc.". I have used Firefox for quite some … (read more)

I recently reinstalled Firefox on my computer and there is now a plugin called "OpenH264 Video Codec provided by Cisco Systems, Inc.". I have used Firefox for quite some time and have never seen this. Is this supposed to be there. Does it come with the Firefox download now?

Asked by DuckBilledPlatypus 7 years ago

Answered by philipp 7 years ago

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When I opened a new tab, it linked me to a random GitHub page talking about html5-why?

This is the page that opened-http://nickpjason.github.io/ Is this malware, or is this page associated with Mozilla? … (read more)

This is the page that opened-http://nickpjason.github.io/

Is this malware, or is this page associated with Mozilla?

Asked by BlakeusBurnsus 6 years ago

Answered by CoryMH 6 years ago

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Firefox crashes

Everyday since updating to 33.0.2, I get crash report window when I x out of firefox homepage. This has been happening several times a day. I have 2 issues that keep show… (read more)

Everyday since updating to 33.0.2, I get crash report window when I x out of firefox homepage. This has been happening several times a day. I have 2 issues that keep showing up. They are 987323 and 1057312. I keep sending the error reports back to you. The only comments I have seen from you when I click on either of these issues are dated from the 26th of last month and I think the other issue is dated from the beginning of October. I updated Firefox on the 29th I think. Help! I am tired of seeing the crash report window all the time!

Asked by digger618 6 years ago

Answered by cor-el 6 years ago

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Firefox not rendering or displaying graphics correctly, tried everything?

Firefox not rendering or displaying graphics correctly... When a page first loads up, fine but if you hit some buttons, then the back button to go back to the page the im… (read more)

Firefox not rendering or displaying graphics correctly... When a page first loads up, fine but if you hit some buttons, then the back button to go back to the page the image is either cut in half or missing pieces of it, On the page that it happens, if I delete the history and refresh page, everything is fine again, I also was working on a web page that does the same thing , on the server or locally, I tried no- cache, refresh on page load, ran Firefox in safe mode, my friend has Firefox also and he got the same results, Internet explorer, no problems, Chrome no problems, I need to fix this with in webpage I'm working on on the code side, so that everyone doesn't have this problem.

Asked by Nat611 6 years ago

Answered by cor-el 6 years ago

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Why does Firefox 33 keep crashing at startup?

As soon as I start Firefox, It immediately crashes. The only way I have found to gain access to it is through starting in safe mode. I have uninstalled and reinstalled Fi… (read more)

As soon as I start Firefox, It immediately crashes. The only way I have found to gain access to it is through starting in safe mode. I have uninstalled and reinstalled Firefox, to no effect.

From reading through the error logs, it looks as if there is an access violation. Here are a few of the crash reports: bp-b8554a94-5053-4ba4-8944-cf8152141023 bp-bd9e37c9-0da6-4a44-830e-9f1fa2141023 bp-34a9e95f-0c47-4edc-8df1-2f0f42141023

Any help would be appreciated.

Asked by The_Hunted_One 7 years ago

Answered by philipp 7 years ago

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Firefox crashes after "Resetting Firefox" on OS X 10.10

Hello: Was having some odd behaviors with FF and private browsing and download history, so I attempted to do a "reset Firefox". It says it reset successfully. Once I re… (read more)

Hello:

Was having some odd behaviors with FF and private browsing and download history, so I attempted to do a "reset Firefox". It says it reset successfully. Once I restarted FF, it loads the program, and displays the standard FF page. If I type in a URL or use a bookmark, it attempts to load the page, and then immediately crashes within less than a second. Tried it with a ton of different sites.

Environment is as follows: OSX 10.10 (Yosemite) with all current updates. Macbook Pro Retina 15", Late 2013 (13,1) Firefox 33.0.2

I tried completely removing FF from my machine, including deleting the app itself, the plist files in the Library and the Application Support Folders. Tried deleting my profile folder as well. Installed fresh from Mozilla download site.

I created a second user on my Mac, and FF works as expected for that user. Problem seems isolated to my normal user account.

Any help you can give would be greatly appreciated!

Thank you for your time.

Asked by txkbaldlaw 6 years ago

Answered by cor-el 6 years ago

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When I play videos from VIMEO, all I get is the picture and no sound. They work fine on IE, but suddenly won't on Firefox. Using Windows 8.1.

This just started happening today. (I believe yesterday there was an automatic Windows 8.1 update when I shutdown - don't know if that is related.) Anyway, when I click o… (read more)

This just started happening today. (I believe yesterday there was an automatic Windows 8.1 update when I shutdown - don't know if that is related.) Anyway, when I click on a VIMEO video - ANY VIMEO video - all i get is the video (picture) but no sound.

If I go to that same link in Internet Explorer, the same VIMEO video and sound play perfectly.

Videos from other sites, Youtube, etc. all work with no problems in either browser.

Any simple solutions for this fix?

I'm using a relatively new Dell XPS 8700 desktop with Windows 8.1.

Asked by maccifj 6 years ago

Answered by maccifj 6 years ago