Firefox Community Forum

I am able to open the Lowe's and Home Depot home pages but receive an error message like this when I try to load any other pages for their products or my accounts: "You don't have permission to access "www.lowes.com/l/help/truck-delivery"" on this server. Reference #18.70fe3d17.1774785973.a686bfa https://errors.edgesuite.net/18.70fe3d17.1774785973.a686bfa"

I tried to resolve this by calling their support teams, but they were not able to help me from their end. This leads me to believe that something on my desktop is causing this. I do not have this problem with any other websites. Can you help me resolve this?

Lately when following links from google searches to some sites I get a "can't find" or "access not allowed". These sites tend to be hardware stores - specifically Home Depot or Lowes and some times Walmart. It is NOT my OS!! Because I copy the URL and paste it into Chrome and it works just fine.

Obviously switching to Chrome would solve this issue - but I've used Firefox for years and prefer to stick with it.

What's changing out there that is causing these incompatibilities?

I am consistently receiving an "Access Denied - You don't have permission to access (names site specific URL) on this server" error message on several websites. -- Lowes.com, Homedepot.com, costco.com.

I can access the home page of the website, but whenever a tab on the home page is selected or a search done, the error message is received.

Have followed all help suggestions I can find. Cleared cache, cleared history, forgotten website, refreshed Firefox, run Firefox in safe mode. No impact on problem.

Help!!!!!

Thank you.

-ebay search results' thumbnails are small (about 1/4 regular size) -i cleared cache in settings and ff-profile-cache folder, flushed dns, used private mode, and used different ms accounts. no success, -issue happened in earlier ff version , upgrading to latest 115.33esr did not fix it. --issue not in chrome

I keep getting these error messages on some websites I frequently visited in the past. I didn't change anything in Firefox. I can go to Costco's home page but in searching or clicking on an item I get this message "Access Denied You don't have permission to access "http://www.costco.com/laptops.html" on this server. Reference #18.6624c317.1774292088.2a2954f4 https://errors.edgesuite.net/18.6624c317.1774292088.2a2954f4"

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.