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profile sync issue

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I not… (read more)

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I notice that under the new profile, it is not signed in. When I try to sign in, I get an error that says

Account already in use xxx@gmail.com is already signed in to the “original” profile

You can only associate this account with one profile on this computer.


Then it forces me to switch back to the original profile. This tells me that the profile is not syncing for access across devices.

This is happening on my macbook.

Open 3 1

New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (read more)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open 2 90

Firefox Profiles is actively destructive!

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Prof… (read more)

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Profiles'. I didn't want any 'Profiles', I just wanted my regular Firefox Browser. So I deleted the Profiles. This also ended up deleting all of my bookmarks and passwords!! It took the last two hours and working with AI to recover my most recent backup which was two years old. Firefox hasn't been backing up any of my data that I actually need, and it actively deleted the things I rely on. Your devs and designers really messed up on this one. I bet no one uses Profiles, but everyone uses passwords and bookmarks to some degree. Why would you build it like that?! Shame, Mozilla. This was a serious error on your part. Bad product design. Make it easier to back up the things we need. Get rid of this useless 'Profiles' function that I bet no one uses.

Open 1 70

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back????

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back???? Or, I suppose I could find out how to add shortcuts. But, just so you… (read more)

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back???? Or, I suppose I could find out how to add shortcuts. But, just so you know, I am ANGRY that I am wasting time on this! Why couldn't you have left well enough alone????

Open 1 80

Problem getting fresh copy of Firefox App

Today Firefox started acting up on YouTube. I couldn't use pause or play buttons. I rebooted my computer (though Safari works fine), I force quit Firefox and restarte… (read more)

Today Firefox started acting up on YouTube. I couldn't use pause or play buttons. I rebooted my computer (though Safari works fine), I force quit Firefox and restarted it. No dice. I finally removed it from my Macbook Pro and redownloaded it. But it obviously wasn't a fresh copy because it still had all my bookmarks and extensions included. It worked for a short while and then started acting up again. I don't have any new extensions so I'm not sure what's causing the problem.

Since it seems corrupt, I don't want another copy of what I already have on my current Firefox App. I want to start over to see if it works better.

I would like to know how to do that since deleting the app and redownloading didn't give me a fresh app without all my other stuff included.

Any help would be appreciated. I found a great video addressing this but it was for Windows so I couldn't apply the info to my Mac. I checked my history but couldn't find that video which may have helped someone with Windows. Grrrr!

Open 40

Explain Original Profile

I'm trying to understand Profiles, especially since I am transitioning to a new laptop. On my older machine, I have an Original Profile. Since I've never specifically cr… (read more)

I'm trying to understand Profiles, especially since I am transitioning to a new laptop.

On my older machine, I have an Original Profile. Since I've never specifically created a profile, I assume that Original Profile contains my current Settings, Bookmarks, etc. Is that a correct assumption?

My new machine also has an Original Profile. Do I need to copy my Original Profile from my older machine to the newer machine? Should I rename the profile on the new machine or leave it as Original Profile?

Open 1 40

on mac profiles lost after firefox update or computer restart

firefox on mac seems entirely broken. in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, li… (read more)

firefox on mac seems entirely broken.

in about:profiles I see 1 profile (with custom name). after restart the profile is still there, but all settings lost( Passwords, links, addons )

the same as happened before: I restarted the computer for update. than there were multiple profiles in about data. i got cunfused an in the end i deleted firefox entirely and reinstalled.

Open 1 169

Managing Profiles

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at t… (read more)

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at the end. All this does is make things difficult to see. How can I get rid of it, please?

Open 1 99

Cannot add separate profiles to MacOS dock

I created multiple profiles with the new [management] feature. Amazing, I've been waiting for it for years! If I open all my profiles I can distinguish them since they a… (read more)

I created multiple profiles with the new [management] feature. Amazing, I've been waiting for it for years!

If I open all my profiles I can distinguish them since they all have a different icon. I can also pin all the profiles (Keep in Dock) to the MacOS dock.

When I quit all Firefox instances, I would like to be able to immediately jump back to the desired profile.

Instead I get multiple Firefox icons (without the icon profile, that disappear after I quit Firefox). I find this inconvenient.

Archived 3 333

[macos] Profile won't start

I am running macos 15.7.2. Bought a faster external drive *named EXT3* and I copied my Firefox Profiles from EXT2 *previous External* to EXT3 I have added the location f… (read more)

I am running macos 15.7.2.

Bought a faster external drive *named EXT3* and I copied my Firefox Profiles from EXT2 *previous External* to EXT3

I have added the location for the profile in /Users/username/Library/Application Support/Firefox/profiles.ini

So far so good, but when EXT2 is NOT mounted the profile won't start, but only when EXT2 is MOUNTED then the profile will start.

Also connectivity is broken then, with that I mean I can't open any sites, not even a local one.

When I look in About:profiles I see that the profile in EXT3 is active and in use.

Any idea what is going on?

Ps:

macos: 15.7.2 Firefox Version:140.5.0 ESR

Archived 1 198

re: profiles issue

HI there, Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function… (read more)

HI there,

Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function. However, only of them has mapped on to the new profiles feature. When I try to add a profile in the new way to do it, I can only create a new one, I can't transfer a pre-existing.

See attachments. One shows the new profile manager with the 'work' profile. The second shows the 'about:profiles' with both 'work' and 'life'. How to I add 'life' to the new profile manager?

Archived 1 315

Profiles

Hello, The "How to" create several profiles is not obvious to me. None of the pages gave any clue. Best regards Laurent

Solved Archived 1 235

How to I stop Profile feature?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla accou… (read more)

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

Solved Archived 1 271

difference between profiles on about:profiles and the new account profiles?

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to con… (read more)

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to convert the files from about:profiles to use the new one.

i am not logged in to firefox on the others either.

is there a way to link the profile files on my computer to save my bookmarks and history? i don't know if there will be continued support for these files and want to make sure my bookmarks are saved for all of them. i would prefer to stay logged out of the other profiles.

Attached images include screenshots of the empty profiles (one from clicking the profiles from dropdown, one from clicking "manage profiles", and one with blacked out personal data from going to about:profiles).

Archived 1 167

Do in-browser profiles sync

Hi folks - I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my… (read more)

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

Archived 1 166

New profile management feature and sync

Hi, I do not understand the new profile management feature of Firefox and how it relates to sync. I am logged into my Mozilla account that syncs bookmarks, and I use the … (read more)

Hi, I do not understand the new profile management feature of Firefox and how it relates to sync. I am logged into my Mozilla account that syncs bookmarks, and I use the default profile that I renamed to "personal". When I switch to a newly created "work" profile, I am no longer signed in.

Will the new profiles "personal" and "work" be synced to my account once I log on to both? I am using Firefox on several PCs and I don't want to recreate profiles such as "personal" and "work" on all the PCs manually?

Thanks for a reply.

Archived 1 226