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Cannot login Amazon with Firefox

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks. File not found Firefo… (read more)

I am switching from Safari to Firefox. My login to Amazon no longer works, I get the following message. Any suggestion for how to fix this? Thanks.

File not found

Firefox can’t find the file at moz-extension://1119a7fa-a36f-3a4d-869a-ae79f68cb468/www.amazon.com//ref=as_sl_pc_tf_lc?&tag=alysion-20&camp=216797&creative=493901&linkCode=ur1&adid=0RP9SD4SM6SCX750MNZD&&ref-refURL=http://fotosaics.com/.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Asked by Sue 5 days ago

Answered by FredMcD 5 days ago

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 5 months ago

Last reply by Trainmanhowe 5 days ago

Firefox 83

Okay I just uploaded the new version of firefox I think 83, and every time I restart my computer or anything like that I have to re-log back into EVERYTHING. All my googl… (read more)

Okay I just uploaded the new version of firefox I think 83, and every time I restart my computer or anything like that I have to re-log back into EVERYTHING. All my google accounts everything that require a password. It has for the most part my passwords saved but it i a huge hassle especially since I work from home it eats up a lot of time.

It doesn't save my tabs I had left open either. I can get them back when I go to sync tabs but I have to do it one at a time. It literally takes me back to the "Important News: Changes to your Firefox" page every time and its been days and its super frustrating. If I have to do this every time I will have to switch over to chrome which would be a bummer. I have tried fixing it in my preferences section of firefox and made sure everything is lining up there so it should be saving my info but no matter what I do it just takes me back to that page along with my ad blocker and honey page as if it was my first time signing in

Please help I can't do this every time I log in

Asked by Raquel 1 week ago

Last reply by Raquel 6 days ago

Realms (protected directory), FF 83.0, OSX 10.14.6

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pa… (read more)

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pair and displaying the name of the realm above that). The dialog box doesn't even appear, the page does not change from its previous location, and the "I'm thinking" animation in the tab continues forever without ever seeing an error message.

Any suggestions? Must I downgrade? (uck)

Asked by buggyisalreadytaken 1 week ago

Last reply by buggyisalreadytaken 6 days ago

Constant Firefox tab crashing

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you t… (read more)

So, for some starting from last week, my tab has been crashing like crazy. It doesn't really matter which site I am on, though YouTube or some other site that takes you to a specific login window will crash more often.

For example, there is a site from Naver, whenever I try press login, a window for the signup will popup and then immediately crash. I can't even type a single letter on the login screen.

YouTube has also been a problem whenever I try to watch some videos. I sometimes have to refresh up to 10 or more times to make it to work.

I've tried the safe mode and the problem still persists. It seems like other browser is having some similar problems, so I am assuming there is something wrong with my hardware, but I don't know how to pin it down.

Can someone help me with this problem?


Support ID

bp-22b6355b-a119-44b2-a405-d5cd22160331

Asked by skypasser 1 week ago

Last reply by cor-el 6 days ago

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 1 week ago

Last reply by FredMcD 6 days ago

Readers View issues

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screens… (read more)

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screenshot.) Why is this happening, and what can I do to fix it?

Asked by randomtitle 1 week ago

Last reply by FredMcD 1 week ago

All my bookmarks have disappeared

Hi! Hoping someone can help. I opened Firefox and all of my bookmarks have vanished. The folders that used to contain them are still there and have my custom names, but … (read more)

Hi! Hoping someone can help.

I opened Firefox and all of my bookmarks have vanished. The folders that used to contain them are still there and have my custom names, but the folders are all empty.

I'm tried to restore the bookmarks from the backup within Firefox and it does not work.

I really need these for work and need help restoring them as soon as possible.

Can anyone help?

Asked by poormojo1 1 week ago

My godaddy domain name, when entered, doesn't open properly

I'm only having this problem with the Firefox browser on my laptop. When I try to visit my domain name (www.blanketsin.com), the browser only opens the server domain as … (read more)

I'm only having this problem with the Firefox browser on my laptop. When I try to visit my domain name (www.blanketsin.com), the browser only opens the server domain as www.livejournal.com when it should be opening my personal blog at slavezombie.livejournal.com. Is there a fix for this?

Asked by Bierde 1 week ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 4 months ago

Answered by cor-el 4 months ago

LOST my Firefox 63.0 !

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I dec… (read more)

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I decided to RESTART my laptop. It turned out this was a HUGE mistake!! When I went to "Recent Items" as I usually do to find the Firefox link, the only version available was 70.0.1. Not only was 63.0 NOT in "Recent Items" I could no longer find it in my Download logs. I had chosen NOT to begin using version 70.0 because there was no mechanism to move my open site from 63.0 to 70.0. HOW DO I FIND AND OPEN 63.0 OR, ALTERNATIVELY, GET 70.0 TO FIND AND RETAIN THOSE SITES I HAD ON MY 63.0? I should note that ALL MY PASSWORDS where required were stored on the 63.0 browser and are NOT present when I use the 70.0 version!!

Asked by mbmfinancial 1 week ago

Last reply by FredMcD 1 week ago

Find site that has closed

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website.… (read more)

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website. Shouldn't it show up as recently closed? Where can I find it?

Asked by fl4321 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (read more)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Asked by Jaykay 1 week ago

Answered by Jaykay 1 week ago

Installation on Macbook M1

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it agai… (read more)

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it again. Is ther any solution? Thank you.

Asked by pesch0709 1 week ago

Last reply by AliceWyman 1 week ago

html select is cutted by half on mac

Hello! I have a small problem with my firefox. I have iMac (Retina 5K, 27-inch) with an additional screen (DELL U2412M) and when I have ff on this additional screen, bigg… (read more)

Hello! I have a small problem with my firefox. I have iMac (Retina 5K, 27-inch) with an additional screen (DELL U2412M) and when I have ff on this additional screen, bigger select lists are cutted by half (look at first attached image, second = good view). As you can see, list is bigger than firefox shows. Second image is from main iMac screen. Do you have any idea how to fix this problem? It's site independent so it is not a css problem. I tried to refresh ff and to disable hardware acceleration.

Regards, Mateusz

Asked by mnowak998 1 week ago

  • Solved

photos.google.com edits not working with Firefox?

Anyone else know why Google Photos site doesn't work with Firefox? It's quite frustrating. Can tell if this is a problem with the Firefox browser itself, or with the goog… (read more)

Anyone else know why Google Photos site doesn't work with Firefox? It's quite frustrating. Can tell if this is a problem with the Firefox browser itself, or with the google photos site...

https://photos.google.com/

Mainly there is a problem when trying do photo edits...

Anyone have any ideas?

Asked by keiffer 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Restoring Ghostery icon on Firefox.

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me… (read more)

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me to manage trusting or not trusting sites. This is an important option to have for visiting some sites. I don't know what happened.

Thank you,

Cl MacLeod

Asked by cmacc 1 week ago

Answered by jscher2000 1 week ago