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Videos on Canvas not appearing

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UB… (read more)

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UBlock origin on Canvas and it makes no difference. Attached are screenshots of what I see in Firefox (no video) vs Edge (video).

Solved Archived 3 248

www.onelook.com dictionary site

The above mentioned site seems to not display correctly on Firefox while tests with other browsers are ok. Specifically, as shown in the images, the opening search result… (read more)

The above mentioned site seems to not display correctly on Firefox while tests with other browsers are ok. Specifically, as shown in the images, the opening search results are garbled and overlayed while the second image shows the result in another browser. I have disabled add-ons like adblockers etc to no avail. Any ideas? Ian.

Archived 3 160

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (read more)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Solved Archived 2 714

Firefox has trouble following links. The competitors do not :(.

Firefox appears to be having problems following certain links. An example: Choose any of the 'source' links here: https://docs.fast.ai/vision.utils.html I find that if i… (read more)

Firefox appears to be having problems following certain links.

An example:

Choose any of the 'source' links here:

https://docs.fast.ai/vision.utils.html

I find that if i click *above* the link by a mm or so: it follows properly. Think windows message handling is wrongly identifying the location of a click.

Comments welcome. Solutions more welcome!

Archived 1 50

Facebook Messneger says Firefox browser unsupported for Video and Audio communications

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change? If not, Mozil… (read more)

Will Firefox ever be updated to use end to end encryption so that users of Facebook Messenger can do audio and video chats as they did before META's change?

If not, Mozilla could lose a lot of Firefox users of Facebook Messenger. That includes me. I have been with FF since v0.93 :-P

Messenger audio and video chats work fine on several other browsers including Brave. There is even a Messenger App on the Microsoft store.

I would really like to see someone at Mozilla answer this.

Archived 1 330

having trouble finding that site

lately I am unable to connect to some websites - I am getting a lot of "Hmm we're having trouble finding that site." I have to get to them using Safari or Chrome. … (read more)

lately I am unable to connect to some websites - I am getting a lot of "Hmm we're having trouble finding that site." I have to get to them using Safari or Chrome.

Archived 1 150

SInce a recent Mozilla update, I cannot open a link in a One Drive email

SInce a recent Mozilla Update, the link in a One Drive email will not open in Firefox. It will from the Outlook email in Chrome. The Microsoft support person said the p… (read more)

SInce a recent Mozilla Update, the link in a One Drive email will not open in Firefox. It will from the Outlook email in Chrome. The Microsoft support person said the problem is with Firefox and that other persons are having the same problem. IS THERE ANYTHING I CAN DO SO FIX IT?? I have gone to Setting, Googled the problem and followed various suggestions and nothing has worked.

  Do I just need to wait until the next Mozilla Update?

I have Windows 10

Archived 1 149

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Solved Archived 2 140

website access blocked?

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-cir… (read more)

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-circling ball when trying to access websites, like homedepot.com, shutterfly.com, etc. I can access them via safari.

I have gone through the Troubleshooting steps, have Uninstalled Firefox and Reinstalled, etc. What is happening with my browser?

Archived 9 269

Accessing Gmail

I can access Gmail via Chrome, but using Firefox I'm told my account is temporarily unavailable (for three days now). The dashboard says there's no problem. NB I've just … (read more)

I can access Gmail via Chrome, but using Firefox I'm told my account is temporarily unavailable (for three days now). The dashboard says there's no problem.

NB I've just realised I've not had a Firefox update for a while- is there a connection?

Archived 1 100

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Solved Archived 1 200

Unable to log into hotmail/outlook with firefox

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more detai… (read more)

Hello I am unable to log into my email the below message keeps popping up. "Please retry with a different device or other authentication method to sign in. For more details, please see this link" I have reset my password still having the same issue. Please assist!! thank you!:) Georgia

[email removed]@hotmail.com

Archived 1 750

Rejection of certain websites

"Secure connection and security warning error pages in Firefox." I have read this article, but it does not really help. Since about Monday this week that i have been exp… (read more)

"Secure connection and security warning error pages in Firefox." I have read this article, but it does not really help. Since about Monday this week that i have been experiencing a 'lockout' from certain websites that i trust and regularly visit. How is it possible that you can override my own personal security options? This is occurring with Duckduckgo. Using Google allows access to the website. Using Brave presents no problems at all.

So i am going to move away from Firefox to Brave. I appreciate warnings but not lockout. You guys do not know the websites i have been visiting for decades and they are all legal and ethical.

Archived 2 210

Firefox not working as it used to

Before I used Firefox for browsing the web, but now when I try to go to indeed.com to search for a job all I get is a white screen, or when I go to pluto.tv to stream TV … (read more)

Before I used Firefox for browsing the web, but now when I try to go to indeed.com to search for a job all I get is a white screen, or when I go to pluto.tv to stream TV all I get is a black screen, can you please check what's going on and fix it, so I can start using Firefox again as my default browser.

Thanks.

Archived 1 100

Firefox - macOS - reddit problems again

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90) A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems b… (read more)

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90)

A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems but when I try to comment or load specific threads I get the attached warning come up:

"! Your request has been blocked by network security. Please try to login with your Redit account."

Which doesn't make sense as I'm already logged in. Last time it seemed to clear after 24 hours or so although not because of anything I did as far as I'm aware.

1. Started Firefox in Troubleshoot Mode - problem remains … 2. Cleared Firefox Cache/Cookies and restarted Firefox - problem remains … 3. Shutdown and restarted iMac - problem remains … 4. Problem not happening with Safari or DuckDuckGo browsers … 5. Checked macOS Local Network security. Firefox has access but turned off access and turned back on, restarted iMac - problem remains …

Solved Archived 3 269