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transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (read more)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Asked by tonyschwarz 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Video playback on Firefox for Linux Fedora

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another… (read more)

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.

Asked by Jure 1 month ago

Answered by mjb 1 month ago

Multi-Account Containers lost

I do not understand. I reinstalled my Slimbook OS. After reboot, seems like the user account for linux is created after the reboot. But anyways, I signed in Firefox, got … (read more)

I do not understand. I reinstalled my Slimbook OS. After reboot, seems like the user account for linux is created after the reboot. But anyways, I signed in Firefox, got my extensions, passwords, and also my Multi-Account Containers saved containers.

I upgraded system and rebooted and Slimbook OS created a new account. So, I had to login to Firefox again and do the same. But this time, got extensions, passwords but not the Containers. What the heck ?!

What's wrong here ? I really would like my containers back.

Someone please help me.

Asked by Sayuj 1 month ago

  • Solved

youtube stream - i start ... 20 sek. stream stops ... 30 - 40 sek maybe longer. my trick, i learned : change resolution - stream starts immediately. IT IS SO BORING ... i´m done

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. Now it was… (read more)

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. Now it was fine for a while, but now it's so bad that I'm having trouble watching YT videos properly. Reason: Browser open, logged in to YT. I click on a video to play - video opens, plays maybe 10 to 20 seconds, then playback stops spinning top, I also found out during the last glitch after update that if I switch the resolution briefly, higher or lower doesn't matter - important is to leave the current resolution and switch to another one. And oh wonder - immediately, instantly with the change, the video starts playing. If I wait for this - without doing anything myself, it sometimes takes 30 - 40 seconds for the video to start ... sometimes it just "hangs" ... This is extremely annoying - if it doesn't work, I have to switch browsers... What is also extremely annoying is that it occurs almost regularly after an update ... until the next one possibly, for unknown reasons, does not fix the error, but sometimes mitigates it. Now, however, the disruption/interruption is so massive and totally annoying that I'm thinking of switching. I'm just tired of it ...

Since the last update, I believe, because this error occurs constantly and with EVERY video. This is often, not always, the case immediately after updating FF. it was fine for a while, but now it's so bad that I'm having trouble watching YT videos properly. Reason: Browser open, logged in to YT. I click on a video to play - video opens, plays maybe 10 to 20 seconds, then playback stops spinning gyro, I also found out during the last glitch after update that if I switch the resolution briefly, higher or lower doesn't matter - important is to leave the current resolution and switch to another one. And oh wonder - immediately, instantly with the change, the video starts playing (for a while at least maybe 5 Minutes maybe 30 Sek... i´m done with FireFox ...) If I wait for this - without doing anything myself, it sometimes takes 30 - 40 seconds for the video to start ... sometimes it just “hangs” ... This is extremely annoying - if it doesn't work, I have to switch browsers... What also bothers me extremely is that it occurs almost regularly after an update ... until the next one possibly, for unknown reasons, does not fix the error, but sometimes mitigates it. Now, however, the disruption/interruption is so massive and totally annoying that I'm thinking of changing. I'm just tired of it ... Please fix it or shoot me ... any suggestions ??

Facebook log-in

Earlier I had a problem with Facebook. When I clicked on the Firefox icon on the task bar Facebook would open to my home page. Then, out of the blue, this afternoon, when… (read more)

Earlier I had a problem with Facebook. When I clicked on the Firefox icon on the task bar Facebook would open to my home page. Then, out of the blue, this afternoon, when I open Facebook, a small page would show up then Facebook would load. When I would close FB (x in upper right corner), that mysterious page of FB was there. Had to close it by clicking on the X in the upper right corner. Tried several things but could not get it to go away. So, I uninstalled/reinstalled Firefox. Got everything reinstalled. Now,when I click on the Firfox icon on the task bar, what comes up is the Facebook log-in page where I have to enter ID/password. Before, Facebook would open automatically. Any idea why this is happening and how do I get FB to open automatically like before? Thanks

Asked by boong 1 month ago

ctrl+shift+w breaks Firefox

If I use the close window shortcut (ctrl+shift+w) in Firefox it fails to close the window and treats every action I try to take as if the shift and ctrl keys were held do… (read more)

If I use the close window shortcut (ctrl+shift+w) in Firefox it fails to close the window and treats every action I try to take as if the shift and ctrl keys were held down. For example, clicking on a tab will select it as if I were trying to move it as a group, rather than switching to it. Or, pressing only the T key will reopen closed tabs as if I had pressed ctrl+shift+T. This behavior will persist in Firefox until I close out of it completely and reopen. This does not occur when any other application is focused and ctrl+shift+w is pressed, and the effects are isolated to Firefox only when it does occur. Due to this, I do not believe that it is a hardware issue, eg. my keys just getting stuck. I haven't seen anything online that even vaguely resembles this issue. Any solution would be appreciated, even if it is disabling the ctrl+shift+w shortcut, as I keep pressing it out of habit and needing to close and reopen all of my tabs.

Asked by NanoSmoothie 1 month ago

e-mail with outlook

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE H… (read more)

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

Asked by JIMSMITH2 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox Stopped Working on My Mac

I recently updated my Mac OS to 15.4, and for whatever reason, ever since I did, Firefox stopped working. I can open it, but if I try to go to any web site it just has a … (read more)

I recently updated my Mac OS to 15.4, and for whatever reason, ever since I did, Firefox stopped working. I can open it, but if I try to go to any web site it just has a dot bouncing back and forth like it looks like it's trying to go to the site, but then it times out. I have deleted and re-installed Firefox several times - the last one being version 137.0.2 for Mac, but it still won't open any site. I don't know what to do to get it working and Mac tech support had no ideas other than to contact Mozilla tech support, so here I am. Can you help me? This has never happened before and it makes no sense that it would not work. You can see by the enclosed screen shot that it opens, but fails to open any photos or go beyond that. The 'checking for updates' alert just keeps spinning and spinning. Rick Garside

Asked by sidebyside 1 month ago

Windw 11 Desk Top crash

1. i believe ur updating crashes my window 11 desk top 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode, my scree… (read more)

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out
 3.  Request not to keep on showing your pop-up window at top RH corner saying:
      Update Available
      Download the latest ...
     <Download> <Dismiss>
    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.
    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Asked by sunnysideq9 1 month ago

Last reply by sunnysideq9 1 month ago

problem loading page

The server at 192.168.1.1 is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to lo… (read more)

The server at 192.168.1.1 is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

How do I change the time out to a longer time?

Asked by sog22 1 month ago

Last reply by jonzn4SUSE 1 month ago

Uzbek language is needed in the web translator

Google chrome, Microsoft edge (they recently added Uzbek languages, I think because I gave a feedback) and Brave supports Uzbek language. I do not directly translate the … (read more)

Google chrome, Microsoft edge (they recently added Uzbek languages, I think because I gave a feedback) and Brave supports Uzbek language. I do not directly translate the website from English to Uzbek but I want to learn some words while I am browsing by just selecting it and the quick translation. Google Chrome has an extension (Google translate extension) which can do this even more efficiently. But this extension in Firefox doesn't do it. I want one thing: please add Uzbek language so that I will be able to just click the words and see the quick definition. Or at least, if you cannot add Uzbek, please add a feature that enables me to click the word and the short English definition (let's say like Cambridge Dictionary or AI). It would also be helpful for my education.

Asked by Sanjarbek 1 month ago

Viruses Detected!

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified … (read more)

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified is ZEUS.2020 Trojan. Click here to scan and clean via: d3av3500fes73a78mk0.mosgdefender.com This link doesn't work. So, how can I get this issue resolved? Any help would be appreciated. These pop up happen frequently one after the other. I appreciate any help solving this issue. Thank you, Tricia Hawkins

Asked by Tricia Hawkins 1 month ago

Last reply by TyDraniu 1 month ago