Showing questions tagged: Show all questions
  • Archived

URL autocomplete - I want to start over.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto f… (read more)

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

Asked by WAYNEOO 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

  • Archived

Cannot drag tab to detach it from the current window

After updating to the current version of my OS(listed below) I can no longer drag a tab to detach it from the firefox window. Doing so drags a preview of the tab, but it … (read more)

After updating to the current version of my OS(listed below) I can no longer drag a tab to detach it from the firefox window. Doing so drags a preview of the tab, but it is never separated from the current window. I can drag it to an already existing window to move tabs from one window to another, but not to create a new window from a single tab.

OS: Manjaro Linux 24.0.0 Wynsdey Linux kernel version: 6.6.30-2-MANJARO (64-bit) Desktop Environment: KDE Plasma 6.0.4 KDE Framework version: 6.1.0 QT Version: 6.7.0 Display Server: Wayland Firefox version: 125.0.3 (64-bit)

Asked by Erik H 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Locked
  • Archived

Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Youtube CORS error for googlevideo.com site

when i wanna open a page on youtube, i got some errors like below in my console window: ``` Cross-Origin Request Blocked: The Same Origin Policy disallows reading the r… (read more)

when i wanna open a page on youtube, i got some errors like below in my console window:


``` Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://rr3---sn-p5qlsndd.googlevideo.com/videoplayback?expire=1716635853&ei=bXRRZsXhJonb6dsPr4S9gAo&ip=104.237.233.106&id=o-AAWbYs_c1wgN4MrU7OqKDoN_4E89qYQsMLYgu196ZLvi&source=youtube&requiressl=yes&xpc=EgVo2aDSNQ%3D%3D&mh=Wx&mm=31%2C26&mn=sn-a5msenle%2Csn-p5qlsndd&ms=au%2Conr&mv=u&mvi=4&pl=25&spc=UWF9f9R71vLfm1F-HqlKYmIsTmmQ76vISxWKiaa8DnBJ1RFYdP1uqbuRYDqk&svpuc=1&ns=nZ43uaQFzt5gq9VgUw-rDA0Q&sabr=1&rqh=1&mt=1716613539&fvip=3&keepalive=yes&c=WEB&smc=1&n=DtTlBfhfTkjbJA&sparams=expire%2Cei%2Cip%2Cid%2Csource%2Crequiressl%2Cxpc%2Cspc%2Csvpuc%2Cns%2Csabr%2Crqh&sig=AJfQdSswRQIgBpryxlELSlbPjito5Ju6_RfQzqVcw10u03ydIYI41lcCIQCgk-eJSUpHsjpfCC08Zif4lFJZY3GVMbfofGXPQsdZcw%3D%3D&lsparams=mh%2Cmm%2Cmn%2Cms%2Cmv%2Cmvi%2Cpl&lsig=AHWaYeowRgIhAPqP6gckt5GXH-fLEv5Cg2vcg7upBxPU4Doh2zshdgCNAiEAqrP-9k3ySo7QyYhqQCESvz0lC8laHox06_kyE8r-oYo%3D&cpn=RZMRM0hX5vjkksRu&cver=2.20240524.00.00&fallback_count=1&rn=27. (Reason: CORS request did not succeed). Status code: (null).


Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://rr4---sn-a5msenle.googlevideo.com/videoplayback?expire=1716635853&ei=bXRRZsXhJonb6dsPr4S9gAo&ip=104.237.233.106&id=o-AAWbYs_c1wgN4MrU7OqKDoN_4E89qYQsMLYgu196ZLvi&source=youtube&requiressl=yes&xpc=EgVo2aDSNQ%3D%3D&mh=Wx&mm=31%2C26&mn=sn-a5msenle%2Csn-p5qlsndd&ms=au%2Conr&mv=u&mvi=4&pl=25&spc=UWF9f9R71vLfm1F-HqlKYmIsTmmQ76vISxWKiaa8DnBJ1RFYdP1uqbuRYDqk&svpuc=1&ns=nZ43uaQFzt5gq9VgUw-rDA0Q&sabr=1&rqh=1&mt=1716613539&fvip=3&keepalive=yes&c=WEB&smc=1&n=DtTlBfhfTkjbJA&sparams=expire%2Cei%2Cip%2Cid%2Csource%2Crequiressl%2Cxpc%2Cspc%2Csvpuc%2Cns%2Csabr%2Crqh&sig=AJfQdSswRQIgBpryxlELSlbPjito5Ju6_RfQzqVcw10u03ydIYI41lcCIQCgk-eJSUpHsjpfCC08Zif4lFJZY3GVMbfofGXPQsdZcw%3D%3D&lsparams=mh%2Cmm%2Cmn%2Cms%2Cmv%2Cmvi%2Cpl&lsig=AHWaYeowRgIhAPqP6gckt5GXH-fLEv5Cg2vcg7upBxPU4Doh2zshdgCNAiEAqrP-9k3ySo7QyYhqQCESvz0lC8laHox06_kyE8r-oYo%3D&cpn=RZMRM0hX5vjkksRu&cver=2.20240524.00.00&rn=1. (Reason: CORS request did not succeed). Status code: (null). ```

Asked by alex 1 year ago

Last reply by alex 1 year ago

  • Archived

Network Protocol Error

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I r… (read more)

Firefox is my primary browser. I get this Network protocol error message so often now that I am considering using another web browser. See below It happens with sites I routinely use. I have tried several of the solutions from Firefox and also searched other solutions online to no avail. I like the Firefox web browser. Can you provide me some other solutions

Network Protocol Error An error occurred during a connection to xxxxxxxxxxxxxxx. The page you are trying to view cannot be shown because an error in the network protocol was detected. • Please contact the website owners to inform them of this problem.

Asked by mrhend 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The "Triage Manager" for Mozilla Refuses to assign anyone to a seven year old open problem

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. … (read more)

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

Asked by jamescobban 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (read more)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Asked by jamescobban 1 year ago

Last reply by Paul 1 year ago

  • Archived

Browser re-sizing on start up

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've take… (read more)

When I open the application it loads as a small window that I have to maximize to make it full screen. It never used to do this so I need some help to fix this. I've taken a quick look through settings etc and can't see anything wrong...

Asked by matt_parker 1 year ago

Last reply by firefox2801 1 year ago

  • Solved
  • Archived

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 1 year ago

Answered by tonywoode 1 year ago

  • Archived

text in tab names, address bar and menu boxes

Why is the text in tab names, address bar and menu boxes so small? I did the changes to about:config and the other one that comes up when I googled this question but, wh… (read more)

Why is the text in tab names, address bar and menu boxes so small? I did the changes to about:config and the other one that comes up when I googled this question but, while they enlarge the text in those places, they make the page content too big.

Asked by LB32005 1 year ago

Last reply by Agent virtuel 1 year ago

  • Archived

Merge Mozilla account and Mozilla Support Account

I've had recent security issues and have had a couple actual breaches. Having two accounts so similar to one another caused some unnecessary confusion during a panicked … (read more)

I've had recent security issues and have had a couple actual breaches. Having two accounts so similar to one another caused some unnecessary confusion during a panicked burst of changing passwords. Can we merge them?

Asked by NumbReally 1 year ago

Last reply by cor-el 1 year ago

  • Archived

not loading phots and data on products on a store web site

After many months of asking if my computer could update Firefox, I finally agreed 2 days ago. I'm trying to shop for gifts on Cutter & Buck's web site and no data an… (read more)

After many months of asking if my computer could update Firefox, I finally agreed 2 days ago. I'm trying to shop for gifts on Cutter & Buck's web site and no data and photos will show up. Nothing shows. (cutterbuck.com)

Asked by hslatery 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Font size problems on websites

Using Firefox on windows 10 pro, 64 bit Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely … (read more)

Using Firefox on windows 10 pro, 64 bit

Since updating to Firefox 125.0.3 (64 bit) , I am getting all sorts of website problems with font sizes. Some are all extremely small like on google news, others have widely mixed sizes, extremely large and extremely small. Even on this page, support.mozilla.org, I have to zoom 250% to make it readable.

I tried troubleshoot mode and there is no difference. The problems are still there.

I tried the Edge browser and the problem is not there.

I didn't have this problem before the update. I tried adjusting windows and the screen dpi, but I can't find a solution. Just seems to make things worse.

Anyone else having this problem? Any suggestions for a solution ?

Asked by dee_veloper 1 year ago

Answered by dee_veloper 1 year ago

  • Archived

Editing contacts

I am trying to switch from Google to Firefox, but I still use my Google email. I uploaded my contacts from Google to Firefox, but I am trying to edit my own contact info … (read more)

I am trying to switch from Google to Firefox, but I still use my Google email. I uploaded my contacts from Google to Firefox, but I am trying to edit my own contact info in Gmail contacts, but when I click the edit button, nothing happens. Do I need to edit it in Firefox, and will that edit migrate back to Gmail? Why can't I edit it in my Gmail contacts (in the Gmail right-hand toolbar), and it will update my Firefox contacts automatically?

If you are going to require "A" file type, fucking say what type it has to be and provide a converter or screenshot tool! I Tried .Docx and PDF. Word does not save to PNG or JPEG so they are not an option.

AT THIS POINT, I AM STRONGLY RECONSIDERING SWITCHING FIREFOX!!!!!!

Asked by rexanderson007 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I get a graphical selected tab background back in Firefox 126?

Firefox 126 has changed the tabbar tab background handling and I cannot find a way to get my graphical tab background back for the selected tab. The left image shows FF … (read more)

Firefox 126 has changed the tabbar tab background handling and I cannot find a way to get my graphical tab background back for the selected tab. The left image shows FF 125.3; the left 126.0, which installed itself yesterday. In the userchrome for the old Firefox I have:

    #TabsToolbar:not(:-moz-lwtheme) .tabbrowser-tab .tab-content
 {
   background-image: url("file:///D:/System Graphics/Toolbar Backgrounds/rgsweeve - 000.bmp") !important;
 }
  #TabsToolbar:not(:-moz-lwtheme) .tabbrowser-tab .tab-content[selected="true"]
 {
   background-image: url("file:///D:/System Graphics/Toolbar Backgrounds/rgsweeve - 040.bmp") !important;
 }

This gave me the differentiated selected and unselected tabs but does not work for the selected tab in the new Firefox. Any ideas how I have to specify this now?

[I am making this post using the older version of Firefox. If I get some suggestions I'll reinstall the newer version (actually turn auto update back on) and try them out. Thanks.]

Asked by OneMoreName 1 year ago

Last reply by cor-el 1 year ago