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  • Archived

Unable to Stream Video on Paramount Plus

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can … (read more)

I am running the latest version of Firefox (115.0.3 (64-bit)) with NO ad blockers. Whenever I try to watch videos on Paramount Plus, I get an Error 3005 message. I can watch videos on Paramount Plus on both Chrome and Edge where I DO have ad blockers running. What else can I do?

Asked by DoctorQ9 1 year ago

Last reply by zeroknight 11 months ago

  • Archived

updates on MacOS High Sierra

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it? There an issue with prefe… (read more)

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

Asked by Jekillen 12 months ago

Last reply by Jekillen 12 months ago

  • Archived

Private tabs are working and regular tabs are not

With regular tabs it only states " The proxy server is refusing connections An error occurred during a connection to www.google.com. Check the proxy settings to make… (read more)

With regular tabs it only states " The proxy server is refusing connections

An error occurred during a connection to www.google.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working."

and on private tabs/other browsers it makes connection already have no proxy enabled

Asked by starz2 12 months ago

Last reply by cor-el 12 months ago

  • Archived

FF update took some info but lost years of info (history, book marks, cookies etc).

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK! I have updated before no problem with transfer of ema… (read more)

Very upset...FF update took some info but lost years of info (history, book marks, cookies etc) AND DOES NOT WORK!

I have updated before no problem with transfer of emails, folders, address books, settings, history, cookies etc BUT THIS LATEST UPDATE HAS LOST ME SO much information AND IT DOES NOT WORK AT ALL. Program opens but does nothing except greying out with (not responding) and closes. Done reinstall twice an with no applications running. Kindly send me 10 year old version so I can roll back to something that works. Regards Rick

Asked by rickjn 1 year ago

Last reply by rickjn 1 year ago

  • Archived

Dragon extension of Firefox

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the lo… (read more)

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the longer. This means I will be no longer able to use Firefox as my web browser. This means I will be going to another editor! This is a shame because I've used Firefox even before it was Firefox! (Netscape)

Asked by mbbirnbaum 1 year ago

Last reply by mycosystems 1 year ago

  • Archived

update notifications

I keep getting browser update screens by microsoft asking me if i would say yes to installing the latest download or update. I checked my settings and i'm set to get aut… (read more)

I keep getting browser update screens by microsoft asking me if i would say yes to installing the latest download or update. I checked my settings and i'm set to get automatic updates but they are all in pending status because I say no to the microsoft question everytime because i didn't know if i could trust that warning that they throw up.

What do you advise?

Asked by cloudman5073 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Pulsating/Flashing/Strobing Video since 115.0.3 Update

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People menti… (read more)

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People mention a similar issue years ago, so I followed the same troubleshooting by disabling Hardware acceleration and all extension. The Issue keeps persisting I am browsing on a M1 Macbook Air - no other Browser on my System has that issue. Here is an example with Screengrab https://imgur.com/a/EFrzzAD

Asked by Sauwercraud 1 year ago

Last reply by alexcoats17 1 year ago

  • Archived

Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (read more)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Problem streaming Prime Video Freevee content since 115.0.1 update, still not fixed in 115.0.3

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while a… (read more)

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while after an ad plays. It looks like it loses the ability to stream the main movie while streaming the ad. After the ad it plays about 20 seconds of the movie, probably what was in the buffer before the ad started, and then it freezes. I get the circle wait icon, like what typically happens when the Wifi goes down. After a while a message appears saying the Internet is not working. See attached image. Then I get the message (see other attached file) saying Video Unavailable. We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Close Player.

Asked by plutonium244 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Page Keeps Returning to Previous Pages

When I open a tab and go to a website, Firefox returns me to the previous page, no matter how many times I try to go back to my chosen site. For example: I open a tab an… (read more)

When I open a tab and go to a website, Firefox returns me to the previous page, no matter how many times I try to go back to my chosen site.

For example: I open a tab and my default page appears. I type in a website or click on a bookmark, and Firefox will get me there. However, the site I'm on won't stay; it keeps returning to the default page.

I've refreshed Firefox and reinstalled it, but no change. I put Firefox into Troubleshooting mode, but I didn't know what to do after that.

Any help would be greatly appreciated. Thank you very much!

Asked by jodi.unsinger 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

syncing tabs

so i have sync enabled on both devices and evrything sync perfectly except the tabs opened on my iphone are not showing on synced tabs section on my desktop firefox but t… (read more)

so i have sync enabled on both devices and evrything sync perfectly except the tabs opened on my iphone are not showing on synced tabs section on my desktop firefox but the open tabs on my desktop frirefox are showing on my iphone synced tabs section btw i reset sync and signed out and signed back in and everything synced but my iphone open tabs still not showing on my desktop client

Asked by Sagar 1 year ago

Last reply by Sagar 1 year ago

  • Archived

Keeping a record of all open windows and tabs

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference). I am upgrading my os on my Mac and so… (read more)

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Asked by l569 1 year ago

Last reply by TechHorse 1 year ago

  • Solved
  • Archived

Restore last session

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did h… (read more)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

Asked by Home 1 year ago

Answered by Home 1 year ago

  • Archived

Firefox doesn't release memory after closing tabs Bug 1362767

Bug 1362767 is still a problem, even with fission enabled which is apparently the default now. This is a huge problem when viewing videos on youtube and other similar vid… (read more)

Bug 1362767 is still a problem, even with fission enabled which is apparently the default now. This is a huge problem when viewing videos on youtube and other similar video server platforms. The memory usage by Firefox just accumulates and does not release even after several days. Eventually, Firefox needs to be restarted to release the mis-allocated memory back to the OS. (Win10, FF 115.03 64-bit, Intel I5, 32 GB RAM) A restart can cut total system memory as reported by Process Explorer in *half* or more (!!) depending on how many videos I have viewed since last browser restart using Process Explorer 'Kill Process Tree' function followed immediately by FF restart. It is no longer possible to use an older PC with 8 GB of memory with Firefox to view videos. It takes forever to load, then becomes so laggy that it is no longer functional and is even difficult to kill with Process Explorer because the Windows Explorer user interface gets forced to swap out. (This latter should never happen regardless of memory allocation and is the fault of Microsoft.) I am now using another PC with 32GB RAM and Firefox often pushes the physical memory allocation to well above 16 GB after viewing just a few hours of videos, and does not recover even after being idle and minimized overnight. I have 10 extensions installed. Four of these are video related: Enhancer for Youtube, Video Ads Blocker for Youtube, Video DownloadHelper, and Video Speed Controller. I have not found any improvement in memory allocation performance by selectively disabling extensions. Other people have been posting complaints about this problem for at least 6 years. It makes Firefox practically useless for systems of 16 GB or less. You need to fix this. It appears to be *your* problem; Don't try to deny it, please just make it better. I continue to use FF because of the very useful extensions and greater privacy features than what is available for Chrome.

Asked by dpasek 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox upgrade from 115 -> 116 results in “broken” screen capture

Reposting from https://discourse.mozilla.org/t/firefox-upgrade-from-115-116-results-in-broken-screen-capture/121964 Howdy folks! I am on Arch Linux and recently upgrade… (read more)

Reposting from https://discourse.mozilla.org/t/firefox-upgrade-from-115-116-results-in-broken-screen-capture/121964

Howdy folks!

I am on Arch Linux and recently upgraded Firefox from 115 to 116 and this broke WebRTC screen capture. Whenever I try to share my screen in Microsoft teams and Google Meet, the participants only see a black screen with a cursor. I am able to reproduce the issue on this test page. I had to downgrade to 115 in order to “fix” this critical feature. Before that it was broken in 114 and I had to use Chromium for presentations. I no longer want to touch Chrome with a 100 ft pole since they are trying to introduce Web Environment Integrity.

The only bug I have been able to find is from three years ago:

https://bugzilla.mozilla.org/show_bug.cgi?id=1640771

I don’t want to add a “me too” comment, but was wondering how to show/give my support to get this issue fixed? It is crippling to my work workflow, and I don’t want to be on 115 forever. I am an engineer so I can provide advanced support to a Firefox dev, just not development as firefox is gargantuan beast of a code base.

Any guidance or pointers would be appreciated, Thanks!

Asked by jeezusjr 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Why is there no options for how the Windows drop-down menu is sorted?

I asked this some months ago, and the thread was closed as one response was "selected as the solution", although it sure wasn't me who selected it, as it wasn't really a … (read more)

I asked this some months ago, and the thread was closed as one response was "selected as the solution", although it sure wasn't me who selected it, as it wasn't really a solution.

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this list.

I don't care if it's chronological, or if sorted alphabetically, which technically it is. However, it's in the order of the specific tab title, not the website's name, which is of little use, since how many of us remember the title of every tab we've opened? We remember the website, which is far more relevant, since we may only briefly glance at the exact title of the page. I don't know why there could not be the option to sort it via the website name, as the Task Manager is sorted that way! Just do the same with the Window menu, and quit making life harder on your users... it's not rocket science.

Asked by StevenCee 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Videos freeze when scrubbing back

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whene… (read more)

For a few months, I have encountered an issue with videos playback on my browser. On most websites (including Reddit, Dailymotion, and even some videos on YouTube), whenever I scrub back a video, it will stop for about ten seconds, while the audio keeps playing.

My current extensions are: Metamask, Bionic Reader, uBlock Origin, Return Youtube Dislike, and TWP Translate Web Pages. I have tried using Troubleshooting mode, but the problem persisted, so I think it's not because of my extension.

My OS is Opensuse Tumbleweed, with Firefox version 155.0.3. I didn't have this issue with Firefox ESR on my previous Debian 11 installation. I hope someone can find a solution for this, as it is extremely troublesome switching to Chrome whenever I want to watch videos.

Asked by xuantung.trinh.63 1 year ago

Answered by zeroknight 1 year ago