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entering birthdate without direct input is stupid!!

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the… (read more)

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

Asked by Fraser Henderson 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

How do I change my email?

Hello, A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to m… (read more)

Hello,

A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to my old one. There is no link or access on my Firefox browser security page to change it. There is a button to add a secondary email but the access code is sent to my old email address. See photos below.

Thanks so much, Silvio

Asked by hawkmeister 2 months ago

Last reply by hawkmeister 2 months ago

  • Solved

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (read more)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 3 months ago

Answered by Jose Carrillo 3 months ago

  • Solved

Update email with access, but no change options found?

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspb… (read more)

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspberry Pi OS, raspberrypios - 1.0 Here's what I see: attachment.

Asked by kFirefoxForum 3 months ago

Answered by kFirefoxForum 3 months ago

primary email changed - still remains the same on www.mozilla.org ?!

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in… (read more)

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in Firefox, all is well. BUT coincidentally, after activating Mozilla Monitor, I saw that my OLD email is STILL saved on the settings page of www.mozilla.org/de/newsletter/existing/?fxa=1 (see screenshots).

Also, when trying to login using the DELETED, old email (bum*******.de), Mozilla tells me "must use primary email to login", meaning, they still didnt really remove that one!

Why is it still there and why didnt Mozilla change it?? I want it GONE!

Asked by nicogross 3 months ago

Last reply by Konstantina Papadea 3 months ago

Wrong email address stored in my account

Hi, when I wanna update my email preferences, a wrong email is shown up on the page. I have no secondary emails in my account. Could you please look into that and delete… (read more)

Hi,

when I wanna update my email preferences, a wrong email is shown up on the page. I have no secondary emails in my account. Could you please look into that and delete every other email than my primary? In the screenshot attached, you can see it clearly.

Thanks.

Asked by Indogermane 3 months ago

Last reply by Indogermane 3 months ago

Secondary email will not change

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I… (read more)

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.

Asked by CME 4 months ago

Last reply by Paul 4 months ago