Firefox Community Forum

Hello,

as the title suggests, I moved my whole profile folder to a new PC, and have since formated my old PC. I just noticed that the key4.db file is missing from the old profile folder. I have followed all instructions I managed to google, which ensured that it was enough to just copy over the old folder content into the new one, nowhere was it mentioned to look after if a key4 or key3 file are present. How is it possible that multiple of your support articles don't mention this? I am now stuck with only a json.login file from my old profile and no way to import my saved logins to the new PC.

i specificly have a firefox acount soo i can acess my bookmarks if something happens to my pc. now that it did and i had to format it, unfortunatly i forgot my password. i didnt even try any false ones couse usually you can save your Data by verifing your acount over emeil when requesting a new one. but after doing that its all gone. 10 years of bookmarks gone. how do i get back my bookmarks? i never agreed to this kind of security feature. i dont think its agood thing, and i never saved any infos that could get misused if stolen so such a feature as earasing my data is unwanted.

Hello,

I have a huge problem with Shortcuts not syncing in the main page. I have my shortcuts organized and pinned how I like it but every single time I sync new machine or mobile, the shortcuts are not being synced and they are completely out of place and sometimes gone on my main machine. This cannot be like that and should be properly synced.

Best Dawid

This will be a long question and in 2 parts, so I'll apologize up front.

1. I am running FireFox on my 11-year old MacBook and love it (MacOS Mojave version 10.14.6). However, my printer just crapped out, and my new HP 9120e requires MacOS Big Sur (11.x.x) or later. If I update to that OS, will I still be able to use FireFox? If so, where do I find it (see Question 2, below)?

2. Since my old MacBook is clearly reaching the end of it's life and my Excel and Word apps are also ancient, I am trying to transfer all my stuff onto a "New" MacBook that is running MacOS Monterey version 12.0.1. However, the "New" computer (I will not say "improved") has been a reliability nightmare and I just had it in for service. They wiped my disk clean to install the Monterey OS. So, other than Safari, I have no browser (or anything else for that matter). When I go to the App Store to download FireFox, and don't see it anywhere. Help!

bold text I want to recover my account just as it was one week ago. My computer crashed a few days ago and I am having a night mare getting all my accounts reentered. I am a 77 year old senior citizen and some of the instructions are just too complicated for me. I appreciate all your help. I love my account and I am lost without it. Lillie Jo McPhee [edited] @gmail.com

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

Transferring bookmarks & backups for passwords is easy and I'm not worried about that. But the about:config settings that I have customized and accreted over years so that nothing beeps, spins, auto-plays, loops, or throbs a tab, are not so straightforward. I'd like to review what files I can save how to make sure I do not lose these, which are the most important things to me about my Firefox installs--keeping the web safe for quiet, nondistracting searches and reading.

Windows 10 Enterprise, managed by my organization, but with just enough admin privileges to customize my Firefox.

I have hundreds of bookmarks imported from Google Chrome, Safari and Firefox on older computers. Many of the bookmarks are duplicates, and many located in different, misnamed sub-folders should be moved to more relevant folders.

The bookmark manager is not the easiest tool to use for reorganizing bookmarks because the Results Detail section changes its focus each time a bookmark file is dragged to a different folder or sub-folder. This forces the user to bounce back and forth in the Bookmark Manager in attempts to find the sub-folder they cleaning up.

If the contents of the Bookmark Manager could be downloaded as a CSV file or spreadsheet; more query tools could be implemented to reorganize the data. Once that is accomplished; the Bookmark Manager could be purged and the organized data could be reinstalled. That would make the Bookmark Manager operate more efficiently and therefore more quickly.

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back... Safe... what a D joke.

I want to copy/clone information in my Firefox Profile (Bookmarks, Logins, ..) from one device to another. Once that was accomplished, then I would enable Firefox Sync for the two devices.

Scenario: Device “A” (Profile A): Primary/Original/Source Device “B” (Profile B): Copy/Clone/Duplicate

I understand that if I set up Firefox Sync first and then sync the two devices what I will get is a combination/fusion of the information on the 2 devices, i.e., all the “good” stuff in Profile A plus all the superfluous stuff in Profile B that I would just as soon ignore/delete – which is not what I want. This issue has been raised in a number of other posts on this forum but with no suitable resolution offered (that I could find). I’m wondering if there might be a “work-around” that would achieve the desired result.

So ... would this work?

1) Back everything up first (of course!) 2) Glean any unique information to be preserved (Logins, etc.) from Profile B and incorporate it into Profile A (Profile A now has everything essential!) 3) Purge Profile B

   a) Create a New Profile on Device B (and delete old?)
   b) Delete everything possible from the new Profile B (default bookmarks, etc.)

4) Login to Mozilla account and enable Sync

The idea is to create a “blank” Profile on Device B so that when Profile A and Profile B are Synched together (combined), Profile A remains unchanged, and Profile B is populated with everything in Profile A (a perfect copy!). The result that I want after Sync is essentially A+B=A, the solution of which is of course B=0, hence the focus on creating a "blank" Profile B.

Instead of purging Profile B as above, an alternate method might be to first “pre-load” Bookmarks in Profile B by the usual method of Backing up Profile A Bookmarks and then Restoring them to Profile B. At this point Profile A and Profile B Bookmarks would be exactly the same and Synching the two devices should make no changes to either’s Bookmarks. Logins and other information would still have to be purged, but this could at least be a head start.

Presumably this idea could be extended to more than 2 devices (but with only one being the “Primary”).

Note that I am (myself) only concerned about Bookmarks and Logins, and am thus glossing-over how other information that might be important to others (Browsing History, Tabs, etc.) might be Synched.

Could someone from Mozilla/Firefox with a knowledge of the inner workings of these features please comment as to the efficacy of this “work-around”?

Thanks.

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They are HTPPS

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.