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Firefox shortcuts are not working on iPad

Recently the shortcuts on the Firefox browser started being greyed out and not accessible. Using iOS ver 18.7.2. Tried lots of different things to chess them but no luck … (read more)

Recently the shortcuts on the Firefox browser started being greyed out and not accessible. Using iOS ver 18.7.2. Tried lots of different things to chess them but no luck so far. A major impediment to usability

Thanks

Asked by Martin143 2 months ago

NEED Help NOW !!!!

I need help !! I am sharing for the last 2 days with NO issues and today suddenly Mozilla will not send people to my site!!!! It's a black friday sale link to my te… (read more)

I need help !!

I am sharing for the last 2 days with NO issues and today suddenly Mozilla will not send people to my site!!!! It's a black friday sale link to my teachable account -- it's valid and offers good info !! HELP!! PLEASE -- I am a small biz Herbalist -- This is devastating to me.

Carol Little [email 1 removed]@gmail.com has been my email for years.

NOW. mozilla is saying it's my OLD email [email 2 removed]@sympatico.ca -- this is not valid now. Not used for over 2 years!!

HELP PLEASE

Asked by fabulousthankyou 2 months ago

Last reply by Denys 2 months ago

https://www.youtube.com

As a user of Firefox has been a good experience up till three weeks ago YouTube will not load. I cant play any of there videos this is been on going for three weeks. Ive … (read more)

As a user of Firefox has been a good experience up till three weeks ago YouTube will not load. I cant play any of there videos this is been on going for three weeks. Ive asked you to fix it but so far you aren't doing anything about it. My operating system is windows 10 64 bits. Can you please look into this and get it fixed. Username: James Bond email [email removed]. Please get back to me and let me know what the problem is. Thank you so much. [unrelated YouTube link removed]

Asked by James Bond 2 months ago

Last reply by Denys 2 months ago

  • Solved

Copy & Paste

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public comm… (read more)

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public community support forum] TIA, Barry

Asked by Barry Brown 2 months ago

Answered by Agent virtuel 2 months ago

Screen reader not reading updated form fields in Firefox

I am facing an accessibility issue in Firefox when I try to use a screen reader on different online forms. The problem appears when the page has multiple dynamic fields. … (read more)

I am facing an accessibility issue in Firefox when I try to use a screen reader on different online forms. The problem appears when the page has multiple dynamic fields. The screen reader skips some labels and does not read the updated content after new options appear.

I noticed this recently while checking an online service form similar to the eight one seven one web portal where the form loads new sections based on user input. In Firefox the screen reader does not announce these new sections, but in another browser it reads everything correctly.

I have already tried the following steps: Clearing cache Restarting Firefox Testing with two different screen readers Trying safe mode

The issue remains the same.

I want to know: Is this a known accessibility issue related to dynamic form updates Is there any setting in Firefox that helps screen readers detect newly loaded elements Do I need to change anything in the accessibility permissions or advanced settings

I would really appreciate guidance because this affects users who depend on screen readers for completing online applications.

Thank you.

Asked by watraders909 2 months ago

How do I keep expanded theater mode AND enlarged the type (even with my glasses, the type is too small)?

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too la… (read more)

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too large & the video shrinks. ((although, somehow, the screen becomes smaller even though I'm enlarging it). Even with my reading glasses, I can't see 95% of the type.

I've poured through everything (i think) on the website, and I made some changes, but they didn't make a difference (other than getting rid of those miserable recommended videos on the side).

I have another question: Do I have to use a secondary email address: my Dept. of Ed. Outlook address, but I've just retired, and won't have access to it in about six months. I also don't want the DOE all up in my business: emails are legal documents forever & ever.

Lastly, the "Share Data" link says "the internal workings of your browser." What does that mean?

Thank you in advance for any help you can send my way.

All the best, Lev.

Asked by Lev 3 months ago

Last reply by tgtd8 3 months ago

shortcuts on desktop screen connecting to bookmarks

The main screen (desktop) there were 4 rows of bookmarks connecting me (user) with the websites that are frequently connected. Recently after restarting the desktop compu… (read more)

The main screen (desktop) there were 4 rows of bookmarks connecting me (user) with the websites that are frequently connected. Recently after restarting the desktop computer, those shortcut bookmarks no longer display. Plus I'm unable to connect to the record of bookmarks previously saved using the star icon. (I hope this is a descriptive explanation to elicit assistance in this matter) [edited email from public support forum]

Asked by Pete 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

There is no horizontal scrolling

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the hor… (read more)

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the horizontal scroll available. Thank you.

Asked by rei.tei17 3 months ago

Last reply by jonzn4SUSE 3 months ago

Cannot receive FOX or CNN straming recently.

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error… (read more)

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

Asked by jbspe 4 months ago

Last reply by Denys 3 months ago

  • Solved

Can someone please tell me how to get windows 11 put on my PC?

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy anot… (read more)

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy another Computer, even though I have a perfectly good operating DELL Inspiron 1 that is not that old, 4 years old with a new hard drive.

Leman H Wilson     [email address]   at 2:15 PM  10-16-25

Asked by wilsonleman2 4 months ago

Answered by wilsonleman2 4 months ago

is firefox blocking my email account??

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, usin… (read more)

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, using the new email ([edited] @myctl.net) and now I'm blocked from my email / webmail Is firefox blocking my email account??

Thank You........Steven Could a tech. call me at [edited phone# from public community support forum] if help is available??

Asked by radiostief 4 months ago

Last reply by Paul 4 months ago

  • Solved

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (read more)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 4 months ago

Answered by Mark 4 months ago

Extremely Frustrating Experience Creating Firefox Profile Shortcuts — Leaving Firefox

Hello Mozilla community, I want to share my extremely frustrating experience while trying to create desktop shortcuts for Firefox profiles. I have two profiles, and desp… (read more)

Hello Mozilla community,

I want to share my extremely frustrating experience while trying to create desktop shortcuts for Firefox profiles. I have two profiles, and despite following all standard methods (including manually navigating to the profile folders), nothing worked. The usual steps, including directly creating shortcuts from the profile folder or using suggested tools, failed.

I specifically wanted a way to create exact shortcuts for each profile without manually editing anything. Even after testing everything, the only option left seems to be permanently leaving the profile inside Firefox and opening it from there, which defeats the purpose of quick access.

Due to this unnecessarily complicated process and lack of practical solutions, I have decided to leave Firefox permanently and switch to another browser.

Has anyone successfully created direct shortcuts for multiple Firefox profiles in Windows 11 without manual editing? Any practical advice would be appreciated, although I’m already moving away from Firefox.

Thank you. https://chatgpt.com/share/68e37504-cb3c-8002-8b05-f93a0edb5e02

Asked by DGArke 4 months ago

Last reply by Paul 4 months ago