Showing questions tagged: Show all questions

My outlook.live.com does not open.

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular … (read more)

The tab at the top of the screen looks like it is open but the page is blank. If I use Firefox incognito or Edge browsers my hotmail opens as normal but not on a regular Firefox browser tab. I have cleared cache and cookies, no help there. Also, in the past two days all of my sign-ins needed to be entered (before clearing cache/cookies) and websites like weather had changed from F to C.

Asked by bjhiebert 1 day ago

Last reply by cor-el 16 hours ago

What is uvapTQZG

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill… (read more)

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

Asked by Nightowl 1 day ago

Last reply by cor-el 16 hours ago

Malwarebytes blocks Firefox as malicious site?

I use windows10 32 bit on an HP G2 small form factor desktop. Today I got an error message from the malwarebytes app that it had blocked a web page. When I looked at the … (read more)

I use windows10 32 bit on an HP G2 small form factor desktop. Today I got an error message from the malwarebytes app that it had blocked a web page. When I looked at the app protection record I saw multiple instances of it blocking firefox.exe (see attached). The report mentions multiple instances of the app fox.exe being blocked on port 443 with different ip addresses and connection listed as "outbound". I am not very knowledgeable about the web, so some help would be great. The report goes back into January although today was the first time I saw the pop up warning. I only have 2 extensions installed and as far as I know they are legit. Any ideas on what I should do?

Asked by lewynld 17 hours ago

language

My firefox has suddenly changed from Eng (AU) to Eng (GB) or sometimes Eng (US). This has caused me to be blocked from certain survey sites. I am also blocked because my … (read more)

My firefox has suddenly changed from Eng (AU) to Eng (GB) or sometimes Eng (US). This has caused me to be blocked from certain survey sites. I am also blocked because my IP address now comes out of Perth Australia instead of Hobart Tasmania. Please help. I am at a loss.

Asked by Sandy01 1 day ago

Last reply by Sandy01 18 hours ago

Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (read more)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Asked by OrangeMango 1 day ago

Last reply by James 18 hours ago

  • Solved

Open Customize as window, not tab

Win 10 Fx 109.0 For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as … (read more)

Win 10 Fx 109.0

For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as a window? Thank you.

Asked by VLMin 2 days ago

Answered by cor-el 1 day ago

Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (read more)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Asked by bluejumper.2914 4 days ago

Last reply by Terry 20 hours ago

Firefox flooding event log with connection errors at boot up

I was looking at my event log tracking down one issue when I noticed hundreds of audit failures (outbound connection blocked) in my event log. Firefox is not even runnin… (read more)

I was looking at my event log tracking down one issue when I noticed hundreds of audit failures (outbound connection blocked) in my event log.

Firefox is not even running. I've just started my computer. It's trying to make a connection to google @ 34.107.221.82.

Fortunately something is blocking the connection attempt, but why is Firefox making hundreds of connection attempts when I haven't even opened firefox? How do I stop it?

I looked in task scheduler and couldn't see anything there. Looked at group policy, couldn't see anything there.

FF91.13.0esr

Asked by citizen1138x 3 weeks ago

Last reply by citizen1138x 20 hours ago

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants ed… (read more)

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants edge I guess but I deleted the entire edge app and all its dlls. So how do I make the choice through the "set defaults" settings permanent?

Asked by bt.linder 5 days ago

Last reply by AliceWyman 21 hours ago

Images Loading Issues on Firefox

Hi everyone, I am working on this Site. I am experiencing an problem that the images of the product pages are not loading on my firefox web browser. I am unable to unders… (read more)

Hi everyone, I am working on this Site. I am experiencing an problem that the images of the product pages are not loading on my firefox web browser. I am unable to understand whether the problem is with the site or the browser. Need help thanks.

Asked by ra9146356 22 hours ago

Last reply by cor-el 21 hours ago

Can not unpin ads

Firefox keeps pinning ads for random pages that I have never visited. It happens inconsistently, but sometimes when I open Firefox there will be a random ad page pinned. … (read more)

Firefox keeps pinning ads for random pages that I have never visited. It happens inconsistently, but sometimes when I open Firefox there will be a random ad page pinned. Even if I unpin it, and reopen Firefox the same ad page will be pinned again. I have tried looking it up in settings but could find anything, that make it pop up.

Asked by kasparas.put2002 4 days ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

Firefox not following application settings

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to m… (read more)

I have Firefox set to "view PDF files in Firefox", but this is not happening with sites like Capital One and Consumer's Energy. these sites are just saving directly to my downloads folder even though I 1) Want to view the file first and 2) if it is going to save a flle, it is set up to ask where the file should be saved.

Neither of these things are happening even though I have them set up correctly in Settings.

Asked by rjwerth 1 day ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

  • Locked

Make firefox my default browser permanently. Windows10 changes it back when rebooted.

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults … (read more)

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults apps in control pannel settings and set Firefox as the default which sets the default to satisfy the setting menu which then reports that firefox is now the default browser. The next time I turn on the machine or reboot and check the settings menu I discover that firefox is not the default web browser. How do I set firefox as the default browser permanently so that I won't have to do this each time I start the computer? Thank You.

Asked by bt.linder 22 hours ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

  • Locked

Firefox won't stay the default browser

None of this works. 1. There is no key: "HKEY_CLASSES_ROOT\HTTP\shell\open\command" in the registry. 2. Went through the registry and changed the values of the foll… (read more)

None of this works.

1. There is no key: "HKEY_CLASSES_ROOT\HTTP\shell\open\command" in the registry.

2. Went through the registry and changed the values of the following keys: .htm, .html, .ttt, .htw, .htx and hxx and every entry to their reference to: "C:\Program Files\Mozilla Firefox\firefox.exe" then rebooted.

3. After each registry edit and reboot windows10 took a long time to come up with lots of disk activity. This tell me the windows changes all this back!

4. So, how do you fix this??????

Asked by bt.linder 22 hours ago

Last reply by jscher2000 - Support Volunteer 21 hours ago