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Youtube videos leave transparent border in fullscreen mode

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was press… (read more)

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was pressing win+d twice to get rid of it. This seems to be a reoccurring issue as this only happens on firefox and nothing else. This reddit post helped me. https://www.reddit.com/r/firefox/comments/13eguvp/please_help_transparent_video_border_when_in/

Please let me know how to fix this permanently. I have also tried firefox safe mode and that curiously didnt have borders but even when i went out of safe mode and disabled all my extensions and cleared my cache, it didnt work.

Asked by ReaperH04 1 hour ago

Cannot sign in to my Outlook accounts

Hi Recently when i try to sign into my outlook accounts using the option password, says "you've tried to sign in too many times with an incorrect password?" i have to as… (read more)

Hi

Recently when i try to sign into my outlook accounts using the option password, says "you've tried to sign in too many times with an incorrect password?" i have to ask to send a link to another email address to sign in. I have no problem signing in on other platforms, just Firefox. I have tried safe mode clear cache and still it doesn't let me sign in using my password? Assistance to resolve this would be appreciated. Thank you

Chris

Asked by CM 3 hours ago

firefox updates

Today is 11-12-2025. After the last update a few days ago, many of my websites would not load up on firefox and when try on Edge or Chrome, they would work perfectly. I d… (read more)

Today is 11-12-2025. After the last update a few days ago, many of my websites would not load up on firefox and when try on Edge or Chrome, they would work perfectly. I did a recovery back to 10-31-2025 and everything worked fine. Now I am afraid to do another update until I know what is going on. What would you suggest? Thanks,

Asked by j46burgess 1 day ago

Last reply by Konstantina Papadea 6 hours ago

icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 2 months ago

Last reply by shop83 6 hours ago

Can't access Facebook after 145.0 update

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Met… (read more)

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Meta logo at the bottom. No problem before update. Other sites seem OK but take much longer to load. I can get Facebook with MS Edge. I'm using Windows 10 on PC.

Marrose

Asked by marrose 1 day ago

Last reply by Paul 8 hours ago

Page load Problems - slow and often unsuccessful (since last upgrade)

Hi. Both my wife and I are experiencing page load problems on Firefox in the last 24 hours or so. Many pages, but not all, are loading very slowly, and sometimes taking … (read more)

Hi. Both my wife and I are experiencing page load problems on Firefox in the last 24 hours or so.

Many pages, but not all, are loading very slowly, and sometimes taking minutes. The spot in the tab keeps moving (left, right, etc), and when it stops, the page is loaded or in some cases just totally blank. On one occasion the was a message about, i think, a protocol error.

We are both on separate Windows 11 machines, rinning Firefoz browsers v145.0, and it seems that the problem is since the upgrade. We use different Anti-virus software. I have cleared all cached data and disabled the only extension added, namely Lastpass.

Attempting to load the problem pages in Chrome works normally. (e.g. https://developer.wordpress.org/plugins/)

Is there a problem with this version, or is there another explanation?

Asked by david876 9 hours ago

Can't use Keyboard and Mouse for Gaming on Xbox Cloud Gaming(Fortnite)

When I try to play Xbox Cloud Gaming with my keyboard and mouse, I can't because it says that I have to connect a controller, which isn't a problem with other browsers. I… (read more)

When I try to play Xbox Cloud Gaming with my keyboard and mouse, I can't because it says that I have to connect a controller, which isn't a problem with other browsers. Is there a setting to change this so I can play Fortnite?

Asked by Luke Jones 21 hours ago

Last reply by TyDraniu 21 hours ago

Chase Visa will not recognize firefox Browser on less than Windows 8.1 even though I have UPDATED!

bold text I have Windows 7 Pro, PC...Love it!....and Firefox Browser...have up dated also... Chase Visa will NOT recognize my Friefox Browser and let ME LOG IN(Nothing be… (read more)

bold text I have Windows 7 Pro, PC...Love it!....and Firefox Browser...have up dated also... Chase Visa will NOT recognize my Friefox Browser and let ME LOG IN(Nothing below an 8.1 system)

 HELP!

Asked by sharrisrose 1 day ago

Last reply by James 22 hours ago

  • Solved

Google Docs Secure Connection Failed

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, hav… (read more)

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Asked by stormemes 1 day ago

Answered by TyDraniu 22 hours ago

A single page on the paypal site displays with huge icons and only shows 1//4 of the page to the left. Text appears normal

I am trying to pull up the list of the subscriptions and auto payments I have on Paypal. All the other pages on the site display correctly. Microsoft Edge displays the … (read more)

I am trying to pull up the list of the subscriptions and auto payments I have on Paypal. All the other pages on the site display correctly. Microsoft Edge displays the page correctly.

I have attached two screenshots, the first is how Firefox shows it. the second is the correct display using Microsoft Edge.

Note the correct page shows a lot of offers on the right side with the list of payments icons on the left in proper form. The incorrect screenshot does not show the right side offer material at all . The layout of the text and icons are nothing like they should be.

Changing the magnification does not help as my other Paypal pages are affected and the result is just a smaller version of the incorrect page with the icons still offset and is not usable for it's intended purpose.. Also the text is to small to read.

When I first try to open the page it flashes momentarily on the correct view, then immediately goes to the bad view. Is it possible there is some "locking" factor missing when I get the flash display?

This started within the last 6 months. I suspect something about the page is not on the same criteria as Firefox. If no one else has seen this then I must have something inconsistent with that page.

Asked by Rene 22 hours ago

Unable to login to instagram through firefox desktop browser

I've been having issues logging in to my Instagram account through the Firefox browser. I've tried entering the password manually, clearing cache+cookies, opening in trou… (read more)

I've been having issues logging in to my Instagram account through the Firefox browser. I've tried entering the password manually, clearing cache+cookies, opening in troubleshoot mode, and turning off the enhanced tracking mode (in case that might've been causing the issue) all to no success. This has been an issue since I started using Firefox as my default browser about 2 months ago.

Asked by jarretangbazo 1 day ago

Last reply by jarretangbazo 1 day ago

Firefox not displaying my website layout properly

Hey everyone, I’m working on my website, lewisestimating.com, and I’ve hit a wall. Everything looks fine in Chrome and Edge, but in Firefox some parts of the layout don’t… (read more)

Hey everyone, I’m working on my website, lewisestimating.com, and I’ve hit a wall. Everything looks fine in Chrome and Edge, but in Firefox some parts of the layout don’t show up right. Images are out of place and a few buttons aren’t behaving like they should.

I’ve tried clearing cache, disabling extensions, and testing in private mode, but it’s still the same. Has anyone had this happen when working on their own site? Any tips on what I should check or tools in Firefox that can help me figure this out?

Would really appreciate any advice or suggestions.

Asked by Amelia Werner 1 day ago