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  • Solved

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 3 months ago

Answered by cor-el 3 months ago

  • Solved

Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 4 months ago

Answered by jscher2000 2 days ago

Firefox is using far too much RAM

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does… (read more)

Wow... I just updated and am trying to use Firefox as my default browser yet again, however, yet again, it's RAM usage is ruining an otherwise good relationship. Why does this browser guzzle RAM so hungrily? I had to reboot it as I couldn't type any longer, without waiting every few letters before seeing them on the screen, and I've got 60 Gigs of RAM. But Firefox was using 22 of them!

This has obviously been an ongoing issue for years, both from my experience, and the 2,000 threads that come up in response to this issue. Come on guys, it can't be this impossible to create a functional browser that is more RAM efficient, what's the problem?

Oh, and it sure would be nice, given 2,000 results from my search, to be able to filter them by date. I'm using version 84, so threads dealing with version 50 or so, aren't going to be of much help...

Asked by StevenCee 4 months ago

Last reply by FredMcD 1 day ago

  • Solved

YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 4 months ago

Answered by jonzn4SUSE 4 months ago

Firefox + Bing homepage = loads of khrap

I am using firefox 84.0.1; I have my home page set to bing.com I am not smart enough to know where this stuff is coming from, but I have a lot of spam that I never want t… (read more)

I am using firefox 84.0.1; I have my home page set to bing.com

I am not smart enough to know where this stuff is coming from, but I have a lot of spam that I never want to see on my Bing homepage. Examples:

- Bing Homepage Quiz - Get the new Bing wallpaper app - Join "Give with Bing" - Male Bing yours - transform your hompage...

Does anyone know how to get rid of this bloat? Some of us have never made it to the high speed information superhighway and are still stuck on the data dirt road. Thanks

Asked by dmcentee 5 days ago

Last reply by cor-el 5 days ago

Ubuntu garbage data increases exponentially

# Ubuntu garbage data increases exponentially ## Intro and context Hello. I am a power user that works in software and web development. I have been using Firefox on… (read more)

# Ubuntu garbage data increases exponentially
## Intro and context

Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)

## Issue

I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode:

Mozilla is refusing to let me upload images right now, so I will link them

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png

Here is my usual 2nd profile in idle mode:

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png

Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes)

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png

And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage):

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png

I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure.

    1. System specs

Device: `Dell XPS 13 9XXX`

Operating system: `Ubuntu 20.04 (Focal Fossa)`

Linux Kernel version: `5.4.0-48-generic`

Processor type: `Intel Core i5 10th generation`

Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8`

Processor mode: `x64`

Desktop environment: `GNOME 3.36.1`

Windowing system: `X Desktop environment 11`

Memory: `7.4 GiB (8 GB)`

SWAP file: `2.0 GiB`

Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability

Number of Firefox profiles: `61` - no new profiles created since December 26th 2020

I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects.

***

Asked by SeanPM 3 months ago

Last reply by SeanPM 5 days ago

  • Solved

aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (read more)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Asked by patriotpotter1 4 months ago

Answered by Scribe 4 months ago

Bookmarks defaulting to last bookmark location for no reason.

So, I just noticed today that my bookmarks section is acting oddly. Normally it brings up the option for where to send a bookmark. But randomly, I've seen it suddenly swi… (read more)

So, I just noticed today that my bookmarks section is acting oddly. Normally it brings up the option for where to send a bookmark. But randomly, I've seen it suddenly switch to just defaulting to the last bookmark location. For example, I want to bookmark something in a bookmark folder I have specific for things related to writing, but when I go to bookmark the site, the first thing that comes up is the location I created for youtube videos. What exactly is going on here, and how do I fix that?

Asked by Marc7 4 months ago

Last reply by cor-el 2 weeks ago

  • Locked

bookmark star missing

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page… (read more)

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page by clicking the 3 dots at the end of the address bar and using the drop down menu, etc, or key commands.

BUT- I want to RESTORE the star that easily and quickly allowed you to bookmark a page. All other answers to this same question seem to only tell people alternate ways to bookmark a page. I don't need that. I need to know how to restore bookmark star to address bar. Thanks! my firefox ver is 84.0.1 64bit

Asked by aaronhicklinpause 4 months ago

Last reply by AliceWyman 2 weeks ago

I have lost all my years labor due to your mandate update!

I lost all my internet history because of your MANDATE account opening tab. Damn you! I am writer! How you obligated me to open account and cause me losing all my interne… (read more)

I lost all my internet history because of your MANDATE account opening tab. Damn you! I am writer! How you obligated me to open account and cause me losing all my internet history plus bookmarks! How can you destroy whole my labor! I have been using mozilla for almost 10 years. But I will never use anymore. How I bring back my internet history! How can you push the users to new uploads with openning account!

Asked by iron.denizcan 2 weeks ago

FF PDF viewer stymied by multiple blanks

Using this PDF as an example, open it in FF and search for regional development (one space). It finds no hits when I do this. If I search for regional development (two … (read more)

Using this PDF as an example, open it in FF and search for regional development (one space). It finds no hits when I do this.

If I search for regional development (two spaces), it finds one hit.

If I search for regional development (three spaces), it finds one hit.

If I open the PDF in Chrome or in Adobe Reader and search for regional development (one space), it finds two hits, treating the intervening spaces as one space.

I think FF should work like Adobe Reader and Chrome in this regard.

Asked by van.knowles 2 weeks ago

  • Solved

Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 3 months ago

Answered by FredMcD 2 weeks ago

firefox pop up reminder

I will pay any programmer 1000 US $ to give me a solution to permanently disable update firefox reminder that i see every day will make a contract thank you Tim timwhiten… (read more)

I will pay any programmer 1000 US $ to give me a solution to permanently disable update firefox reminder that i see every day will make a contract thank you Tim timwhiteny@gmail.com

Asked by timwhiteny 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Mozilla-provided font (I think) is just annoying/hard to read

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters … (read more)

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters thin. This occurs, for example, on the mozilla.org website and when FF is displaying a PDF.

I have "allow pages to choose their own fonts" checked, and I am not using hardware acceleration.

I went into the developer console and turned off the Mozilla-supplied font for a support webpage, and it then used something like a Times New Roman, but it was uniform in letter thickness.

I have attached screen snips.

If I display the same page using Chrome, the font looks great, so I don't know exactly what the problem is, but it's clearly a FF problem.

Notice in Chrome that the word "garbled" is in bold, and it does not appear in bold in either of the FF font examples.

Asked by van.knowles 2 weeks ago

Answered by van.knowles 2 weeks ago

on-screen keyboard

Since the last update from Firefox to my tablet (Windows 10), the on-screen keyboard is displayed briefly when you select it in the toolbar, but then disappears again imm… (read more)

Since the last update from Firefox to my tablet (Windows 10), the on-screen keyboard is displayed briefly when you select it in the toolbar, but then disappears again immediately, making an entry impossible! This phenomenon only occurs with Firefox, all other browsers and programs work perfectly with the on-screen keyboard!

Asked by Billroth2 2 weeks ago

Last reply by HenricuzHotmail 2 weeks ago

who decides these terrible ideas to change the basic way FF works?

Thanks to terrible, productivity-sucking changes in the basic functions of the FF browser, I have started using other browsers. First - FF updates far too frequently - al… (read more)

Thanks to terrible, productivity-sucking changes in the basic functions of the FF browser, I have started using other browsers. First - FF updates far too frequently - almost daily. No option to block update notifications. Never know if it's something trivial, an important security fix, or a major interface change. The 'what's new' page is always incomplete. 2nd - FF downloads software surreptiously through the sneaky "normandy" back door and inserts feature changes irregardlessly. Doesn't matter if you explicitly selected NO to enrolling in studies. Users can't get a straight answer on how to disable Normandy. Named after the Allied stealth invasion of Europe, it does the same thing to our computers. 3rd- FF caters to fringe techie desires with an onslaught of unwanted or unsuable additions that bloats the software, uses up CPU, or inserts intrusive attention-seeking diversions. I am forced to spend too much time after each update to investigate how to shut off unwanted surprises as well as unannounced alterations to my option settings. For example, if I press the mute button on my keyboard a very large media window pops up and takes over a sizeable chunk of my computer screen. It cannot be resized. It has no close button. Took hours to find out how to disable this. 4th-FF developers seem to expect users to have the newest computer equipment, huge display screens, and lot's of extra memory. If not, too bad. 5th - the recent puzzling, arrogant changes to the basic print function is evidence of that mindset. FF developers say they aren't going to let users revert to the normal "classic" small foot-print pulldown menu on the left side of the screen to preview, set up headers, etc. Too bad if the open window is too narrow to view this new intrusive, real estate consuming right hand display. Too bad that you can no longer simply seamlessly interact and accomplish the task. Too bad that the FF developers think they know better than you that you should change the way you work. 6th Reader view is an obscure feature. I do not want to be forced to use it. I do my best to strip out or ignore the overwhelming number of pictographs competing for my attention, 7th - I can no longer see URLs in the address bar. You've truncated them. I am forced to cut and paste them into a text editor to see them in their entirety. 8th - Firefox hangs video streaming sites like peacocktv.com. Windows Taskmanager shows that FF forces CPU and hard drive usage to 100%. 9th -There is no mechanism to escape, break, or interrupt FF's failed video stream. How sad that Microsoft's obnoxious Edge browser is better at video streaming. It uses far less system resources on the same video streaming site. AND doesn't hang the OS. It's likely FF's new unwanted capability to launch multiple picture in pictures - which I don't use - hogs resources. 10th- How about beta testing using 'normal' non-super techie /gamer users? 11th -FF disabled user Feedback. I stopped updating Firefox. Not trustworthy.

Asked by plew29881 1 month ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 weeks ago