Showing questions tagged: Show all questions

Firefox will not start

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intene… (read more)

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

Asked by LACanyon 20 hours ago

Last reply by LACanyon 1 hour ago

Amazon Search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S.

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is. … (read more)

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is.

Asked by tehwalker 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by matek90bat 2 hours ago

Last reply by matek90bat 2 hours ago

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu : The message is "Fichier non… (read more)

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu :

The message is "Fichier non téléchargé - Risque de sécurité potentiel" that is "No downloaded file, potential security risk" :

When we download a pdf file from the server, the "choice box" allow to . open in the browser or . open in Acrobat or . download on my PC. The opening fails with this message. This is the problem. The download on my PC works and when I open the file from my PC it works also.

We need this function of opening a pdf or xml directly from a server IBM Power with Ubuntu. It was OK for several years until 125.0.1 Firefox version. We had no change on the IBM server.

Can you repair this problem quickly. My PC uses Windows 10

Thank you Patrice Castejon [removed phone#]

Asked by patrice.castejon 10 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

  • Solved

Unable to interact with many of the buttons on the roblox website

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey s… (read more)

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey screen with nothing in it. In the attached GIF I am clicking rapidly. I don't believe this is an issue with roblox itself, as when I open chrome everything works perfectly. The only extensions I am using for the site are RoPro and BTRoblox. I have tried to turn the extensions off and have even uninstalled them, however the problem was still not fixed.

Asked by ushaaaaa 22 hours ago

Answered by zeroknight 3 hours ago

Firefox Loaded once but locks up

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after clos… (read more)

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after closing it.

Asked by LACanyon 2 hours ago

  • Solved

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (read more)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Asked by Jeff@work 2 days ago

Answered by NoahSUMO 23 hours ago

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (read more)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Asked by jamescobban 15 hours ago

Last reply by cor-el 2 hours ago

Proton Emails Don't Show Attached Inline Pictures

Windows 11 Firefox browser 125.0.1 In Proton Mail, when I receive an email with an picture attached inline, I get the following error message: "Your browser could not ve… (read more)

Windows 11 Firefox browser 125.0.1

In Proton Mail, when I receive an email with an picture attached inline, I get the following error message: "Your browser could not verify the remote server's identity. The image might be hosted using the http protocol." Is this issue with settings in Proton or Firefox? How do I fix this? See image below. Thank you.

Asked by 2doxiedad 1 day ago

Last reply by cor-el 2 hours ago

Can Not Play Some Videos on Twitter

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will n… (read more)

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will never be played. I tried other browsers and they all works well. It seems this issue has nothing to do with my network connection.

I searched this forum and find out some thread reporting issues of not playing All videos on youtube/twitter. Replies to these thread provided some solutions ,like update ffmpeg , set media related options in about:config. I tried them all and neither of them work for me.

Asked by chicane 2 days ago

Last reply by cor-el 2 hours ago

  • Solved

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (read more)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Asked by Evan Griffith 4 hours ago

Answered by jscher2000 - Support Volunteer 4 hours ago

Picture-in-picture since recent YouTube update keeps closing.

Picture-in-picture since recent YouTube update keeps closing. Is there way i could configure in about:config to never close and always stay open even if page refreshes an… (read more)

Picture-in-picture since recent YouTube update keeps closing. Is there way i could configure in about:config to never close and always stay open even if page refreshes and have it move the video play back always to the Picture-in-picture window ? If not could this be made a feature in a future update ?

YouTube especially been annoying to Firefox users, cos it keeps refreshing the whole page breaking stuff every time it plays the video, as well have issues with looping videos even tho they are already fully buffered, making entire YouTube experience as frustrating as possible as encouragement to switch to chrome, which i refuse for obvious reasons.

Anything i can do on my end ? If tested if this happens in incognito mode as well with all extensions disabled in private windows, no change of behavior.

Btw this happens on the new YouTube interface with no way to get back to the old interface, cos it keeps the annoying features of the old interface even if you try to re position stuff using hacky ways like extensions that do so, which of course break stuff even further. I just want Picture-in-picture to remain open, and to play current video in picture-in-picture that is playing automatically.

Btw the Picture-in-picture experience with chrome or chrome based browsers is absolutely horrible, giving me even more reasons to stay on Firefox besides privacy related issues and other issues.

Asked by Muppet 5 hours ago

Last reply by zeroknight 4 hours ago

Firefox suddenly goes slow, then speeds back up

So I'll be typing like normal (I type 100 WPM), and all of a sudden, I'll type a sentence, but each individual letter starts taking about 3 seconds to show up on the scre… (read more)

So I'll be typing like normal (I type 100 WPM), and all of a sudden, I'll type a sentence, but each individual letter starts taking about 3 seconds to show up on the screen. I have to sit and wait a super long time for everything I typed to finally show up. Other times, I move my mouse over something I should be able to click on, and have to wait a long time for the arrow to turn into a hand, letting me click on it. These periods of slowness will last a few minutes, then disappear.

What's really interesting is that when the slowness starts, I can type just fine up in the URL bar. I might type my entire message there, then copy paste it down to where ever I was wanting to post it. However, when I do that, if I have another tab open and that tab is playing music, the music will start to break up and lag as I type. Again, after a while, the slowness disappears and we're back to normal.

Can anyone tell me what's going on?

Asked by Trenton Knight 17 hours ago

Last reply by zeroknight 4 hours ago

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (read more)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Asked by cazzyguy 11 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago