Firefox Support Forum

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Windows 7 Pro, Firefox, current, 84.0.2.

I've tried logging out and back in, I've cleared ALL history, cache, cookies, etc. I've tried restarting Firefox, no help. Gmail, Voice and contacts all show fine. This was working fine last night, less than 12 hours ago. System was shut down last night, and booted this morning, and this problem has occurred. Logged in via Chrome and calendar shows fine, so it's likely some probem with firefox. Hate to reset firefox and have to load all my extensions again.

Here are the extensions/Add-ons I have loaded. But bear in mind these were loaded last night, and have been loaded for many months at least, with no problems. AND, other Google site, gmail,voice, contacts all work fine.

Adblock Plus Bitwarden Don't Fuck with Paste Facebook Container Flash and Video Download Gmail reverse conversation Google Analytics Opt-out Google Analytics Opt-out Add-on (by Google) HTTPS Everywhere IDM: Youtube to MP3 Javascript Switcher Lastpass Open With Print Edit WE SingleFile

Below pic is what I see. Blue bar at top scrolls left to right continuously.

I've tried the Firefox reset/refresh option, exact same issue.

I'm even willing at this point to uninstall Firefox and reinstall from scratch, but how do I ensure ALL Firefox system modifications, etc. ARE removed?

HELP!

Thanks.