Showing questions tagged: Show all questions
  • Solved
  • Archived

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (read more)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

Asked by BJ78 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Facebook News Feed on my laptop

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed … (read more)

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Asked by phambel 1 year ago

Answered by phambel 1 year ago

  • Solved
  • Archived

Firefox does not open links in Thunderbird emails, but Chrome and Brave do

Clicking on a link in a Thunderbird email does not cause Firefox (the default browser) to open that link. If either Chrome or Brave is set as the default browser, they w… (read more)

Clicking on a link in a Thunderbird email does not cause Firefox (the default browser) to open that link. If either Chrome or Brave is set as the default browser, they will correctly open the link. Obviously, the problem is with Firefox, not with Thunderbird. I raised this issue several years ago and have never received a response. I have drastically reduced my use of Firefox accordingly. I am primarily a Linux user (Ubuntu 20.04 LTS, gnome shell 3.36).

Asked by susankissinger 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

How do I write a script to restore all my preferences after an update?

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything. I've been doing this since Firefox 6. I… (read more)

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything.

I've been doing this since Firefox 6. I've learned to store all my about:config tweaks in a file so I can quickly copy, paste and reset them on each update. I've included the various program settings I want, too, so I don't have to think and try to remember what each one means and what I want. I use userChrome.css to set some of my display settings, but I'm not very familiar with it.

Is there some script, program, add-on, or other method to convert this time intensive restoration of my settings every month or so for all the new updates. I'd love to find some form of a "registry.reg" type file that would work on Firefox and/or Thunderbird.

If there's something out there, I'm positive a LOT of others would want it, too.

Asked by Doc 2 years ago

Answered by Doc 2 years ago

  • Solved
  • Archived

Document Expired

I have been trying all afternoon and no matter how fast I am, I am getting this message. Document Expired This document is no longer available. The requested document … (read more)

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

Asked by silvercat32 2 years ago

Answered by silvercat32 2 years ago

  • Archived

Recover Deleted Firefox Browsing History.

Hello Last week I deleted my browsing history, I had don't so since 2023, sadly I just found out that I need to restore a number of those close pages, I found the same t… (read more)

Hello

Last week I deleted my browsing history, I had don't so since 2023, sadly I just found out that I need to restore a number of those close pages, I found the same topic on the site however it's from 2020 :

1. Click "Start" > "Search" > "Tools" > "Folder Options." 2. Click "View" > select "Show hidden files and folders" > uncheck "Hide extensions for known file types" and "Hide protected operating system files". 3. Click search in "All Files and Folders" in the C Drive > type index.dat in search bar > click "Search". 4. Download and install index.dat file reader on your PC if you don't have one. 5. Open index.dat file within the reader > Click on the Firefox browsing history you want to restore > Click "Restore". Then you can open your Firefox browser to check all your restored history now.

I followed the above steps until nr 5, it does not show me any data on firefox

Asked by andrei_c888 1 year ago

Last reply by andrei_c888 1 year ago

  • Solved
  • Archived

multi-account containers as part of "home page" tabs - open without confirmation

I've got my "homepage and new windows" setting set up with several "ext+container links so that my selected websites open in their respective containers : e.g. ext+… (read more)

I've got my "homepage and new windows" setting set up with several "ext+container links so that my selected websites open in their respective containers : e.g. ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

I open facebook in 2 seperate containers so that I can maintain 2 seperate personalities under facebook - e.g. I am a group admin within one, just a group member in another.

I have 2 urls defined in my "homepage and new windows" setting for these :

ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor ext+container:name=Facebook&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

This was working fine without any issues. My sites opened up when I started my web browser and everything.

Recently, firefox has started up but my container tabs do not load automatically, I am getting a confirmation (I will post a screen capture as a comment).

Is there a way to turn this off and just open the tabs without a confirmation?

Asked by geolaw 2 years ago

Answered by zeroknight 2 years ago

  • Solved
  • Archived

Cannot reach a website except in private browsing but...

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regu… (read more)

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Asked by mike745 1 year ago

Answered by mike745 1 year ago

  • Solved
  • Archived

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (read more)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Asked by Teagan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (read more)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Asked by Nelver 1 year ago

Answered by Nelver 1 year ago

  • Solved
  • Archived

how to view CSV files as plain text in firefox ?

I am using Linux Mint with Firefox 127.0.2 (64-Bit) In Preferences Applications, setting CSV-Dokument to open with firefox opens edless new firefox Tabs -… (read more)

I am using Linux Mint with Firefox 127.0.2 (64-Bit)

In Preferences Applications, setting

 CSV-Dokument      to    open with firefox

opens edless new firefox Tabs - so I had to kill firefox. (setting CSV-Dokument to open with OpenOffice works fine. But this is not what I want.)

In Preferences Applications, I found further CSV types: application/csv-Typ CSV Document (application/text) CSV Document (octet/stream) CSV Document (application/x-download) Which applications should I use for them ?

I found the file "mimeTypes.rdf". However, I am not familiar with the syntax.

Asked by vande1 1 year ago

Answered by vande1 1 year ago

  • Solved
  • Archived

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (read more)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Locked
  • Archived

NIE MOGĘ ZALOGOWAĆ SIĘ NA KONTO GMAIL

Nie mogę zalogować się na konto Gmail poprzez stronę www.google.pl w przeglądarce Firefox. Przy próbie zalogowania się przez www.google.pl pojawia się komunikat Bad Reque… (read more)

Nie mogę zalogować się na konto Gmail poprzez stronę www.google.pl w przeglądarce Firefox. Przy próbie zalogowania się przez www.google.pl pojawia się komunikat Bad Request Error 400. Ten sam problem występuje, gdy muszę potwierdzić logowanie do innych stron internetowych za pomocą konta Google. Po prostu nie da się nigdzie zalogować. Ten problem nie występuje w innych wyszukiwarkach. Moderator Firefox odpowiedział -"This does not sound like an issue with Firefox, but is something that the Google support team should be able to help you with" Na stronie www.google.com pojawia się ikona zalogowania, ale i tak nie wszystkie usługi związane z Google są dostępne. Niedostępne są wtedy — Google konto, Google Play, Gmail, Meet, Chat, Dysk, Kalendarz, Zdjęcia, - to tylko te najważniejsze niedziałające." Pliki cookie są włączone. 25.12.2023 ten problem nie istniał. Próbowałam przywrócić Firefox na wcześniejszą datę instalacji, ale to nic nie dało. Rozszerzenia i wtyczki odinstalowałam. Problem niestety pozostał. Bardzo proszę o pomoc. Pozdrawiam Bogaczewicz Bogusława.

Asked by SuMo Bot 1 year ago

Answered by SuMo Bot 1 year ago

  • Solved
  • Locked
  • Archived

Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 year ago

Answered by pauljaniga 1 year ago

  • Solved
  • Archived

Firefox changing file names which contain '%' to an underscore (_) when saving files

Hi I'm running into an issue where I'm trying to save files while retaining their original filenames, but '%' characters are changed into an underscore when I try to save… (read more)

Hi I'm running into an issue where I'm trying to save files while retaining their original filenames, but '%' characters are changed into an underscore when I try to save it. I've tested this with Google Chrome but it doesn't run into this issue. Is there a setting or workaround so that Firefox will leave the filenames alone?

Asked by hvhv 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 1 year ago

Answered by R_Welsh 1 year ago

  • Solved
  • Archived

PDF Editor options are unusable (grayed out)

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screensho… (read more)

I'm trying to use the built-in PDF Editor features after finding out about it but every PDF file I open with Firefox has the options grayed out (as shown in the screenshot). What should I do to re-enable the features?

Asked by RxF 1 year ago

Answered by RxF 1 year ago

  • Solved
  • Archived

PR_CONNECT_RESET_ERROR for all websites

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No ma… (read more)

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No matter what I do, including all other fixes previously suggested on the Mozilla forums and elsewhere, nothing seems to work.

Things that I've already tried and did not work include: - Pausing Kaspersky Internet Security - Resetting WiFi router - Switching to a different WiFi - Turning on troubleshooting mode - Resetting Firefox entirely - Creating a new profile - Reinstalling Firefox (several times) - Installing Firefox for Developers - Flushing DNS - Turning off proxy settings

I really don't want to be forced to use Google Chrome. Is there anything else that I can possibly do that can fix this?

Asked by gety1919 1 year ago

Answered by jonzn4SUSE 1 year ago