Showing questions tagged:

Why is there a heart on the Firefox icon in my taskbar?

A heart has recently been included in the Firefox icon in my taskbar. What's the reason for it and what do I have to do so that the Firefox icon no longer has it? I've … (read more)

A heart has recently been included in the Firefox icon in my taskbar. What's the reason for it and what do I have to do so that the Firefox icon no longer has it? I've run a number of antimalware programs and they came up with nothing.

Solved 2 719

Constant Crashes even in Troubleshoot mode

bp-f7b43b48-1330-4328-a36a-2d3f10260127 Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is m… (read more)

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Open 12 490

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla settings (Pri… (read more)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Open 3 1 487

Using my microphone and camera on websites?

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this websit… (read more)

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

Open 6 478

Tab groups

Hello. 1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members a… (read more)

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

Open 4 470

yahoo search engine is missing in Firefox search setting

how to add Yahoo search as default search engine if Yahoo is missing on Firefox Search. on Search setting i can see different engines Google, Bing, Ebay, etc. but there … (read more)

how to add Yahoo search as default search engine if Yahoo is missing on Firefox Search. on Search setting i can see different engines Google, Bing, Ebay, etc. but there is no Yahoo.

Solved 6 469

After upgrade to Firefox 147.0.1 Gemini no longer works

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade … (read more)

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade I successfully used with zero issues gemini.google.com/app . Now the website comes up, but regardless what I enter as a question I only get an error message stating "something went wrong". The same website works with no issues (TG) with Safari.

Does anyone else experience the same? Is this a known bug with this version of Firefox? Is there a work around for it? Is the solution just using Safari?

Solved 2 436

Primary email address got deleted because I haven't logged into it in a long time so I can't get the code to add a new email address to my mozilla account

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much da… (read more)

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

Open 1 387

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox 1… (read more)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Solved 4 362

Splitting a screen

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Editi… (read more)

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Version 25H2 Installed on 12/01/2026 OS build 26200.7623 Experience Windows Feature Experience Pack 1000.26100.275.0

Hello,

I have two windows in Firefox that I would like to tile so that I can compare the contents of each. Is this possible ? Regards

pyor66

Solved 3 362

sites don't load

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to chan… (read more)

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

Open 1 351

Bookmarks are not saving properly

I find a website I like, I add to bookmarks, chose a location, add some tags and save. Next I look for bookmark to verify it saved and it is not in folder it was saved in… (read more)

I find a website I like, I add to bookmarks, chose a location, add some tags and save.

Next I look for bookmark to verify it saved and it is not in folder it was saved into.

I open Bookmarks and search for this newly created bookmark and it is not in the correct location, it is in another folder, or past the folder in a tree that is not seen under the drop-down up under address bar, only through searching via Bookmarks. After I searched and I had found it, I chose open in folder, saw its position and dragged it to the folder and position I wanted it to be, then close the search, use the drop down folders in bookmark bar and not there. ??

Go back to Bookmark search, find it and it is shown to be where I last dragged it, but it is not there unless I search for it.

So not sure what is going on with bookmarks, but after saving they are not saved where I directed them to save and I am losing my bookmarks to some void in my bookmark manager.

Open 1 333

Changing the weather's widget location

The weather widget is set the country I am from, however I would like to actually use a different location for the weather. Is it possible to do? I tried to type in the c… (read more)

The weather widget is set the country I am from, however I would like to actually use a different location for the weather. Is it possible to do? I tried to type in the city I want it to be set to but it only shows cities from my country.

Solved 1 333

Firefox not recording history at all?

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's s… (read more)

My firefox is not recalling the history as I move through tabs. It doesn't appear in the sidebar or in the documented history. This only has happened recently, and it's still recognizing my bookmarks. I've done some troubleshooting, tried relaunching in the mode while switching through tabs, but it's still not recalling. Any help is appreciated.

Solved 3 326

Bowser

Getting message that browser sent request that server coujld not underatand. Size of request header field exceeds server limit.

Solved 1 316

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existence… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Open 4 307

Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (read more)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Open 9 306

Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Locked 3 297