Showing questions tagged:

Request for Clarification on Firefox Saved Logins and Account Syncing

Dear Mozilla Firefox Support, I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop. The situation … (read more)

Dear Mozilla Firefox Support,

I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop.

The situation is as follows:

At some point in the past, I mus thave attempted to access the Plenty of Fish (POF) dating site via the app on my iPhone. Alhtough not presently active, my iCloud account shows a history of the app being downloaded, and stored in the cloud.

I do not recall ever completing an account setup or using the service, but when I check Firefox on my laptop, I can see a username and password saved under Privacy & Security settings for POF.

I am trying to understand whether these saved credentials could have been synced between my iPhone and my laptop at the time of the attempted registration, meaning that they were stored automatically even if I did not intentionally log in on my laptop.

My specific questions are:

Do the Firefox saved logins on my laptop and my iPhone interlink automatically if Firefox Sync is enabled? (i.e., would login data entered on my phone app/browser be stored in the Firefox passwords list on my laptop?)

Is it possible to determine whether the saved username/password for POF was stored via the iPhone app/browser rather than being typed directly on the laptop?

I belive that if login attempts fail due to a non-existent or corrupted username/password, Firefox still store the login attempt details (username and password) even if the login itself did not succeed, can you confirm this? Is there a way of telling which it was failed/sucessful

This is a sensitive and personal matter, and I would greatly appreciate your guidance and any clarification on how Firefox may have stored or synced these details.

Thank you for your support.

Kind regards, A

Archived 3 252

Weather Widget on Homepage Only Allows me to Choose Canadian Cities

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hamps… (read more)

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hampshire, USA. When I try to type a different city name after clicking the 3 dots next to the widget and choosing change location the only cities that come up are Canadian cities.

I am not running any kind of VPN, and when I check my location with an IP lookup it shows me in the correct location, my locale settings in Windows are set the the US as well.

Thanks for any help!

Solved Archived 3 252

Since the last update Firefox will not open links in a new tab

The only Firefox will open a link in a new tab is if I force it to do so by right clicking each link and choosing open in new tab. Before it automatically opened in a new… (read more)

The only Firefox will open a link in a new tab is if I force it to do so by right clicking each link and choosing open in new tab. Before it automatically opened in a new tab.

Archived 1 252

Developer Edition

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it. Also trying to brow… (read more)

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.

Archived 1 252

Closing 1st 3 tabs in a session results in this

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on t… (read more)

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on the tab bar. After that any new tab opens to the far right spot at the end of the blank area. This happens in a private window too (extensions closed). After I close a session, then reopen later, all my tabs are still in place but the first 3 that I closed reappear where they were at the start. Strange.

Solved Archived 4 251

Firefox AI Chatbot in the sidebar Settings.

I am using the Firefox AI Chatbot in the sidebar and facing an issue with the text input behavior. Currently, pressing Enter immediately sends the message instead of crea… (read more)

I am using the Firefox AI Chatbot in the sidebar and facing an issue with the text input behavior. Currently, pressing Enter immediately sends the message instead of creating a new line. This makes it difficult to format or write longer messages. It would be very helpful to have an option to change this behavior—so that pressing Enter adds a new line, while something like Shift+Enter (or a setting toggle) could be used to send. Many chat apps and AI tools provide this flexibility, and adding it to the Firefox sidebar would make the experience much more user-friendly.

Archived 1 248

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Solved Archived 2 248

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Solved Archived 7 246

Firefox update to 143 cannot open html with image from network file

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap. In version 142 and older, html file with image source pointing to local (remote)… (read more)

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap.

In version 142 and older, html file with image source pointing to local (remote) network image file displays properly.

In version 143, this does not work anymore. I tried changing the image to point to a local computer file and it works.

In verion 143, If the link to the image is typed directly to the address tab in firefox, it works.

Perhaps some config setting need to be changed? Hope somebody can help.

Thanks in advance.

firefox network tab shows NS_ERROR_CONNECTION_REFUSED

Solved Archived 1 245

How to disable click and hold context menu

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a me… (read more)

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a menu appears that offers an AI generated list of suggestions related to the thing you were clicking on. How do I disable this? In searching I have found suggestions to open about:config and set the value for ui.click_hold_context_menus to false, which I have done a few weeks ago now and it has no affect. I also tried changing the related value of ui.click_hold_context_menus.delay to an insanely long time, but that also had no effect.

I would appreciate some guidance on how to turn this off. This is problematic enough that I may have to switch to another browser if this can't be disabled. Thanks! Attached is a random example of one of these context menu's that appears when clicking and holding on a link.

Solved Archived 2 245

How to disable "Drop tab here to pin" with vertical tabs

This seems like a relatively new feature that I don't see a setting to toggle. How would I disable the drag-and-drop area at the top of the vertical tabs which prompts me… (read more)

This seems like a relatively new feature that I don't see a setting to toggle. How would I disable the drag-and-drop area at the top of the vertical tabs which prompts me to pin the tab?

Archived 1 244

Firfox tabs crashing

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've… (read more)

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've tried most of the suggested solutions, profiles change, addon troubleshooting, hardware acceleration, updating/reinstalling. Currently on windows 11.

Archived 2 243

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Archived 5 243

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Solved Archived 2 241

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Solved Archived 5 241

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Locked Archived 3 240

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (read more)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Solved Archived 2 240