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How to unsync desktop from laptop

How can I unsync desktop from laptop bookmarks? Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Lapto… (read more)

How can I unsync desktop from laptop bookmarks?

Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Laptop bookmarks were originally separate from desktop. Laptop is mine and desktop is my wifes. Did not know that it would auto sync both devices.

Is it possible to unsync/separate?

Thanks

Asked by CharlesH 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believe I… (read more)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Asked by Bruno Paz 5 months ago

Answered by Bruno Paz 5 months ago

  • Solved
  • Archived

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Asked by Gene Minor 6 months ago

Answered by Denys 4 months ago

  • Archived

can't load amazon account

Why am I getting this message: with no way around it? Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR Error code: P… (read more)

Why am I getting this message: with no way around it?

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

Asked by terry.penton 6 months ago

Last reply by Paul 6 months ago

  • Solved
  • Archived

CAPTCHA Display Issue on my8k.me Specific to Firefox 142.0

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login Evidence: The two attached imag… (read more)

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login

Evidence: The two attached images provide a clear comparison:

   Image 1 (Firefox 142.0): The CAPTCHA area is completely missing or fails to load, showing only a broken element or empty space.
   Image 2 (Other Browsers / Older Firefox): The CAPTCHA renders correctly and is fully functional, confirming the problem is isolated to the latest Firefox update.

Conclusion: This indicates a specific compatibility bug introduced in Firefox 142.0, rather than a general website or user configuration error.

Asked by adil.eddiouani 6 months ago

Answered by TyDraniu 6 months ago

  • Archived

Local theme "corrupt"

Best regards, At the beginning of 2025, I created a private theme and installed it locally (Windows 10), consisting of a manifest.json and a GIF file. It worked perfectly… (read more)

Best regards,

At the beginning of 2025, I created a private theme and installed it locally (Windows 10), consisting of a manifest.json and a GIF file. It worked perfectly. Now, on Windows 11, I'm trying to use the theme again, but when I upload the file (.zip or .xpi — via about:addons -> Install Add-on From File), I always get the message that the file is corrupted. However, if I test it temporarily under about:debugging, it works immediately without any issues.

I would really appreciate a solution! <3

Asked by HentaiYiff Dragon 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

crash and slow startup

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i d… (read more)

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i dont know why? could you help me what can i do???? please answer my question to my new gmail : [email address]

Asked by msh_3349 6 months ago

Last reply by Paul 6 months ago

  • Archived

enabling mic usage

I recently added ChatGPT as a search engine option. I tried to use the voice interface to simply ask the question instead of typing it out. An error message quickly appea… (read more)

I recently added ChatGPT as a search engine option. I tried to use the voice interface to simply ask the question instead of typing it out. An error message quickly appeared that stated "To use voice mode, you'll need to enable your microphone and try again." I could not find a way to grant this permission. The only setting mentioning "permissions" was in privacy & security. When I click on "settings" I receive the following message showing websites which have asked for permission so that I could choose to grant it or not, but, what it does not provide is a way for me to grant spontaneously if I choose to. ChatGPT has not requested permission so how do I, without a request from a site, choose to grant them permission to access and use the mic on the laptop so that I can simply talk to it?

Asked by Bruce Henson 6 months ago

Last reply by Paul 6 months ago

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Printer automatically wants to print 2 copies

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This iss… (read more)

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This issue does not occur with other web browsers such as Microsoft Edge.

Asked by easleyhawaii 6 months ago

Last reply by Martin Connor 2 months ago

  • Solved
  • Archived

Bookmarks do not carry over to other devices. Sync is useless.

I have switched from chrome to firefox on my windows 11 laptop. I want to do the same on my pc but after signing into the Mozilla account, the bookmarks do not come in. H… (read more)

I have switched from chrome to firefox on my windows 11 laptop. I want to do the same on my pc but after signing into the Mozilla account, the bookmarks do not come in. History, and other things seem to work fine. I tried manually synchronizing in the settings over and over again but nothing works.

about:sync-log has the following: File:error-sync-1756470933956.txt 7 KB 29-08-2025 18:05:33 File:error-sync-1756472283448.txt 10 KB 29-08-2025 18:28:03 File:error-sync-1756472834423.txt 4 KB 29-08-2025 18:37:14 File:error-sync-1756475717646.txt 15 KB 29-08-2025 19:25:17 File:error-sync-1756537352383.txt 11 KB 30-08-2025 12:32:32 File:error-sync-1756550876616.txt 7 KB 30-08-2025 16:17:56 File:error-sync-1756555300057.txt 4 KB 30-08-2025 17:31:40 File:error-sync-1756596355421.txt 25 KB 31-08-2025 04:55:55 File:error-sync-1756614480046.txt 30 KB 31-08-2025 09:58:00 File:error-sync-1756616854913.txt 21 KB 31-08-2025 10:37:34 File:error-sync-1756638623482.txt 12 KB 31-08-2025 16:40:23 File:error-sync-1756639451332.txt 17 KB 31-08-2025 16:54:11 File:error-sync-1756652104368.txt 4 KB 31-08-2025 20:25:04 File:error-sync-1756653367478.txt 6 KB 31-08-2025 20:46:07 File:error-sync-1756704617631.txt 12 KB 01-09-2025 11:00:17 File:error-sync-1756802293749.txt 18 KB 02-09-2025 14:08:13 File:error-sync-1756824621856.txt 30 KB 02-09-2025 20:20:21 File:error-sync-1756881547437.txt 9 KB 03-09-2025 12:09:07 File:error-sync-1756910518609.txt 22 KB 03-09-2025 20:11:58 File:error-sync-1756914122579.txt 32 KB 03-09-2025 21:12:02 File:error-sync-1756945880430.txt 17 KB 04-09-2025 06:01:20 File:error-sync-1756956775316.txt 19 KB 04-09-2025 09:02:55 File:error-sync-1756970167229.txt 6 KB 04-09-2025 12:46:07 File:error-sync-1757001011892.txt 11 KB 04-09-2025 21:20:11 File:error-sync-1757001024107.txt 29 KB 04-09-2025 21:20:24 File:error-sync-1757046224475.txt 16 KB 05-09-2025 09:53:44 File:error-sync-1757046230938.txt 30 KB 05-09-2025 09:53:50 File:error-sync-1757057610720.txt 19 KB 05-09-2025 13:03:30 File:error-sync-1757081977371.txt 26 KB 05-09-2025 19:49:37 File:error-sync-1757093018785.txt 148 KB 05-09-2025 22:53:38

I have no idea what to do other than going back to chrome where things just worked and I didn't have to spend hours looking at forums for solutions that do not work...

here's a screenshot from the last txt file

Asked by Ashar 6 months ago

Answered by Ashar 2 months ago

  • Solved
  • Archived

Фризы в firefox 142 Red OS 8 Raspberry Pi 5

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно. … (read more)

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

Asked by MiG31BM 6 months ago

Answered by MiG31BM 3 months ago

  • Archived

Cannot login to iCloud account

I am suddenly unable to login to my iCloud account using Mozilla Firefox. I was always able to do so before now. I am able to login using Microsoft Edge browser. I hav… (read more)

I am suddenly unable to login to my iCloud account using Mozilla Firefox. I was always able to do so before now. I am able to login using Microsoft Edge browser. I have disabled the Firefox pop-up blocker but still not working. When I input my username and password, iCloud sends me an authentication code... but that next pop-up screen from iCloud having a place to input the code does NOT pop-up, so I cannot enter the code. That pop-up screen comes up in MS Edge. Any help is appreciated!! I'm running Windows 10

Asked by robert rogers 6 months ago

Last reply by jbr 5 months ago

  • Archived

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (read more)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Asked by Stabdys 6 months ago

Last reply by Agent virtuel 6 months ago

  • Archived

Firefox now takes forever to load Facebook.

Firefox now takes forever to load Facebook. I tried resetting it but no joy. Duck Duck Go and the Microsoft browser are all much faster loading Facebook. Why is this? Can… (read more)

Firefox now takes forever to load Facebook. I tried resetting it but no joy. Duck Duck Go and the Microsoft browser are all much faster loading Facebook. Why is this? Can anyone help?

Asked by clive27 6 months ago

Last reply by thefazioagency 6 months ago

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  • Locked
  • Archived

Display attempted network requests payload in Developer Tools Network tab during offline mode

Current Behavior When Firefox is set to offline mode (File → Work Offline), the Developer Tools Network tab does not display request body of requests that web application… (read more)

Current Behavior When Firefox is set to offline mode (File → Work Offline), the Developer Tools Network tab does not display request body of requests that web applications attempt to make. This creates a significant gap in debugging capabilities, as developers cannot inspect request payloads details that would normally be visible.

Requested Enhancement Enable the Network tab to capture and display attempted network requests payload even when offline mode is enabled

Asked by SuMo Bot 6 months ago

Answered by Paul 6 months ago