Showing questions tagged: Show all questions
  • Archived

Roboform extension in Firefox blocking certain weblinks

Having used Firefox browser for so many years now, just recently I am experiencing occasional links not working when my trusty Roboform (version 9.5.8.0) extension is ena… (read more)

Having used Firefox browser for so many years now, just recently I am experiencing occasional links not working when my trusty Roboform (version 9.5.8.0) extension is enabled. The same links work fine with Roboform when tested in Edge and Chrome browsers which frustrates me as I do not want to switch from Firefox. I have tried removing the extension and reinstalling a fresh download, same for uninstalling Firefox. I have tried setting up a new Firefox profile. I have gone through every Firefox setting many times trying with or without although I have not actually modified any setting recently so I am fairly confident that this problem is due to a change in either Firefox or Roboform. I am using Firefox version 124.0.2 in Windows 11 23H2 (currently 22631.3374) and also use two other extensions, being Kaspersky Protection and Facebook Container which have been resident for a few years now. I can remove the other two extension individually but it is only by disabling the Roboform extension that enables me to view these troublesome links without any issue. An example is https://www.hughes.co.uk/product/kitchen-appliances/cooking/microwaves/hisense/h29mobs9hguk whereby if I click on any of the three "Flexi-Pay", "Delivery & Collection" or "Services" buttons on the right, there is no response when Roboform extension is installed. What can be unique/different about these links? I have naturally been in touch with Roboform but so far they have sadly not been able to help find me a solution, so I thought I should ask the experts at Firefox hoping that someone out there might just have experience of such an issue. Just as a separate observation, the Roboform extension is missing its icon when viewed in Add-ons Manager and also when viewed in the Firefox Add-ons library which I find very odd as that wasn't always the case. It is appearing normally in my Firefox Toolbar. Thank you in advance for any help offered.

Asked by Altech 1 year ago

Last reply by Altech 1 year ago

  • Solved
  • Archived

Why ESR Updates on macos ventura?

Macos Ventura: Greetings, When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to … (read more)

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

Asked by jnehera 1 year ago

Answered by James 1 year ago

  • Archived

Prime Video - Picture-in-Picture subtitles aren't working

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the origina… (read more)

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Asked by Veronica 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Autofill background color

I have a dark themed website with light colored lable that is positioned inside the input field and having the autofill to autocolor the input's background yellow makes t… (read more)

I have a dark themed website with light colored lable that is positioned inside the input field and having the autofill to autocolor the input's background yellow makes things look horrendous. I've tried the following CSS:

``` input:autofill, input:-moz-autofill, input:-webkit-autofill {

   filter: none !important;
   background: rgba(0, 98, 155, 0.35) !important;

} ```

On top of that, I tried changing that for myself in about:config changing ui.-moz-autofill-background to false, but after clearing browser cache and doing a hard-refresh, the yellow autofill background color persists.

That would be a personal fix, but I would rather firefox not murder the theme of my site for others and let me have control of what color the autofill background color should be (if I even want there to be a difference in colors). Am I missing something? I don't simply want to turn that off for myself (although I still want to, but it didn't work). I want to change it for everyone visiting my site. (Like I'm able to change the colors of link or border colors or background colors of other elements).

Asked by Bogdan Lupandin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (read more)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Asked by wallin.ian 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox Browser

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again… (read more)

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Asked by Anita Adam 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Why is my firefox hompage so negative?

Hi, I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as s… (read more)

Hi,

I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as soon as I open mozilla firefox.

Asked by Joshua Daly 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmark bar randomly clears

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks ar… (read more)

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying.

I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)

Asked by Rasmus 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Poor screen resolution on extended display

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the dockin… (read more)

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

Asked by Simon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trouble saving downloads

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running No more. F… (read more)

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

Asked by essin 1 year ago

Last reply by squillenial 1 year ago

  • Archived

easeus.com shows up as a session opened by Firefox in task manager (performance tab)

Hello support staff. Here are the specifics ... 1. I installed undelete software from easeus.com 2. Uninstalled the above software 3. In Win10 Task manager under the… (read more)

Hello support staff. Here are the specifics ...

1. I installed undelete software from easeus.com 2. Uninstalled the above software 3. In Win10 Task manager under the Performance--Resource Monitor--Network option, saw firefox had a session opened with easeus.com

4. Windows defender shows nothing abnormal. 5. Removed all entries for easeus in registry. 6. Unistalled firefox and reinstalled it. 7. Start firefox and go to some site. 8. Firefox again has a open session with easeus.com in the Task manager.

9. Installed Chrome. No such session with easeus.com on Chrome under Task manager.

10. Issue at 3. pops up whenever I start firefox AND start browsing a site.

Help.

Asked by Vinay Khandka 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disabling 'Show animations in Windows' changes the way text is shown on some websites.

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling. I have not had this… (read more)

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling.

I have not had this behavior on other browsers (Brave, Edge, Chrome & OperaGX tested). I have not noticed this on other websites, but I also haven't really looked.

Windows version 22H2 (OS Build 19045.4291) Firefox version 124.0.2

Images provided are with them off, then on

Steps to recreate 1. Load a tweet (tweet in the images: https://twitter.com/FedeItaliano76/status/1779855670432408011) 2. Turn off window animations (settings->display->show animations in windows->Off) 3. Reload the Tweet

This is not a critical issue for me, but I think it's worth mentioning

Asked by SiwelTheLongBoi 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

loading pages

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When… (read more)

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When I try and use the link the page appears and then quickly an error 500 Message appears. These problems don't exist If I switch to ms edge. This of course is a pain to have to switch prowsers to reach these pages particular with the site that I can enter but can't use some of the links. Would really appreciate your help

Asked by jansey 1 year ago

Last reply by cor-el 1 year ago