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  • Archived

dark mode after update

i just noticed the other day that everything is now in dark mode youtube/google etc.. i want to keep my theme with a dark upper portion but want the screen to be white ag… (read more)

i just noticed the other day that everything is now in dark mode youtube/google etc.. i want to keep my theme with a dark upper portion but want the screen to be white again.the only temporary fix is to chage the them to all white. this is anoying me is there a way to get this forced dark screen back to what it was or to revert to a previous version of firefox? any help would be great! i did several searches to no avail. thank you!

Asked by penzes102 1 year ago

Last reply by ofreeman 1 year ago

  • Archived

Settings on per-site basis

Is there any way to enable/disable the "Allow pages to choose their own fonts, instead of your selections above" setting on a per-site basis? Thanks. … (read more)

Is there any way to enable/disable the "Allow pages to choose their own fonts, instead of your selections above" setting on a per-site basis? Thanks.

Asked by Oli 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot login to Synchrony web site

I cannot login to the Synchrony web site to access my account using Firefox. Also When using my credit union website unable to access parts of the website to redeem cc … (read more)

I cannot login to the Synchrony web site to access my account using Firefox.

Also

When using my credit union website unable to access parts of the website to redeem cc points.

In both instances was told to use Google Chrome.

Is there something wrong with Firefox or is the issue with the website and the way they code the application?

Thanks.

Asked by David Stuhr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Suggestions Firefox provides

Every time I enter a web address in the address bar, up pops two desktop options (even though I do not have my extra monitor connected any longer). I have to manually c… (read more)

Every time I enter a web address in the address bar, up pops two desktop options (even though I do not have my extra monitor connected any longer). I have to manually click on the desktop I want. Only then can I complete typing in the address. This is driving me crazy. I have turned off all 'suggestions' settings that I can possibly think of. I can find no way to turn this off. This never happened in any previous version of Firefox.

Asked by ca3scott 1 year ago

Last reply by ca3scott 1 year ago

  • Solved
  • Archived

An observation

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal … (read more)

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal Credit Union, Clover Health, Walmart.

Could this be due the fact the fact that according java FF does not support the technology behind java?

In the case of Walmart, I was having a problem placing an order and asked for help, the email response did not mention FF.

https://www.walmart.com/ https://www.picacreditunion.com https://newjersey.github.io/vaccine-locations/NJ-COVID-19-Vaccine-Locations.pdf https://www.lowes.com https://patient.labcorp.com/landing https://my.cloverhealth.com/login/?next=/

Most of these website deal with confidential information.

Asked by mike-a 1 year ago

Answered by mike-a 1 year ago

  • Archived

Every time I open firefox the following line in my config: "browser.theme.toolbar-theme" gets set to zero and it changes me to dark mode. How do I stop this?

Whenever I close Firefox and restart it I find that my browser is set to dark mode every time, I discovered that the culprit in my congif is the line "browser.theme.toolb… (read more)

Whenever I close Firefox and restart it I find that my browser is set to dark mode every time, I discovered that the culprit in my congif is the line "browser.theme.toolbar-theme" which sets itself to 0 every time I start firefox. Despite every time I change it back to 1 so that I keep light mode on. Is there any solution to this or maybe a way I can reset my about:config back to default as a nuclear option? I'd rather not lose all my tabs if possible but this is quite annoying.

Asked by rundevilrun007 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox auto changing theme to a forest green WHY?

Hi, This is my first post here, hopefully one of the only ones I'll make too. But know that this issue warranted an account creation. So here's the issue/question: Why… (read more)

Hi,

This is my first post here, hopefully one of the only ones I'll make too. But know that this issue warranted an account creation. So here's the issue/question:

Why did Firefox automatically switch my theme over to a forest green theme with a pop up window that gave my maybe 6-8 other color options or let me stay with my old one? (today on 1/15/2022). Is this native Firefox behavior or do I have to hunt a plugin/extension down? If it's Firefox then how to I turn that shit off FOREVER. No matter what's causing it it's incredibly intrusive and the lack of exit button is a low move from whoever did the ui/ux design. Any info would be appreciated. Win10 pro, Firefox 96.0.1 (64-bit) Darkreader, colorzilla, ublock origin, lastpass, decentraleyes, clearurls, and keepa installed. Can share more if needed

Thanks!

Asked by noahpalladino 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox running very slow except in troubleshoot mode

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting i… (read more)

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

Asked by clawoffice 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (read more)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox keeps crashing

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing … (read more)

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing or a signle tab will crash . Please find screengrab attached.

Thank you for your help and time.

Kind regards, Alexander Norton

Asked by norton.alexander 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Forced to use Chrome

I have encountered a frustrating situation on several websites for quite some time now. I have tried to find out what is wrong but haven't been able to get an answer so I… (read more)

I have encountered a frustrating situation on several websites for quite some time now. I have tried to find out what is wrong but haven't been able to get an answer so I hope someone here can help me.

When I am on certain websites I am unable, for example, to watch a video or log in on a site if I decide to make a purchase. For instance, I receive channel 6ABCnews which I can read with no problem but if I want to watch one of their videos I have to switch to Chrome before it will play. Or I can look at items for sale on shopDisney but if I decide to buy something, I can't sign in unless I use Chrome. There is another online store that will let me see certain things (such as the return policy or how to order online) but it won't let me see their products unless I switch to Chrome. One last example has to do with my local newspaper. I can read the entire digital edition but if I try to place an ad (without ever leaving the site) I have to use Chrome. I attempted to upload images of the ad order form as it should look (when I use Chrome) and how it looks when using Firefox. Unfortunately, the Chrome image wouldn't upload.

Any suggestions as to what might be causing this? And is there anything I can do about it? I refuse to make Chrome my default browser which would appear to be the easiest solution.

Thank you!

Asked by Muffers 5 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

YouTube playlists' tracks skipping and reloading

The example playlist is at Black Sabbath Live Album "The End" - playlist. It plays only the first video that's landed at, the rest are re-loaded and skipped one after an… (read more)

The example playlist is at Black Sabbath Live Album "The End" - playlist.

It plays only the first video that's landed at, the rest are re-loaded and skipped one after another.

My username is anonymized in the troubleshooting log.

Asked by scrutinizer1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

tumblr is broken on Firefox

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get n… (read more)

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get notifications if I get a new ask or to say how many new posts are on the dashboard. I can receive new asks but I cannot answer them and I cannot send them myself. I can receive direct messages, but I can't send them. I've cleared my cache/cookies. I've ended and started several new sessions. I've turned off XKit, Privacy Badger, HTTPS Everywhere, and uBlock Origin. None of that has fixed the problem. These issues are only happening on Firefox. I logged in on Microsoft Edge and tumblr worked just fine.

Asked by t.elspeth.williams 1 year ago

Last reply by t.elspeth.williams 1 year ago

  • Archived

Secure connection failed

Hello, i had microsoft edge since i bought my laptop which i usually get rid of instantly. But recently i started getting these errors especially trying to go to the T-mo… (read more)

Hello, i had microsoft edge since i bought my laptop which i usually get rid of instantly. But recently i started getting these errors especially trying to go to the T-mobile website. The errors i'm getting are " Secure Connection Failed An error occurred during a connection to www.t-mobile.com. PR_CONNECT_RESET_ERROR " . Any idea how to fix this?

Asked by kennyhaager 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

SAVED LOGINS DELETED!!

a few days ago Firefox (probably on update) deleted all my ten years of saved passwords and logins. This is BEYOND IRRESPONSIBLE from them. What am I supposed to do know?… (read more)

a few days ago Firefox (probably on update) deleted all my ten years of saved passwords and logins. This is BEYOND IRRESPONSIBLE from them. What am I supposed to do know?

Asked by peteryac 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Tabs in Forefox keep crashing and not leaving a log.

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed. There are also no logs of the crashes I can find. What shoul… (read more)

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?

Asked by dan213 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I can't play videos on firefox

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message ap… (read more)

I'm having problems with playing some videos on youtube, facebook etc. For example in youtube the video never stop to load and after some minutes the following message appears :"if playback doesn't begin shortly try restarting your device". In other browser such as edge and Chrome the video works without problem. I have the last version, 96.0.1, 64 bit edition. I'm using a Dell Laptop, with Windows 11 Pro version 21H2 OS Build 22000.434.

I already done the following steps but the problem still exist:

-Update Firefox -Turn Off Hardware Acceleration -Disable Firefox Extensions -Delete Browser Cache and Cookies -Allow Autoplay on Firefox -Allow Cookies, History, and Pop-ups -Refresh Firefox -upgrade graphics driver -unistall and reinstall firefox -create a new firefox profile

How can I solve the problem?

Best Regards

Asked by giacomo.pagliai 1 year ago

Last reply by giacomo.pagliai 1 year ago

  • Archived

address bar turned pink and has a robot on the left hand side of the address bar??

address bar turned pink and has a robot on the left hand side of the address bar?? ive refreshed and reinstalled, neither has worked. What is it ? … (read more)

address bar turned pink and has a robot on the left hand side of the address bar??

ive refreshed and reinstalled, neither has worked.

What is it ?

Asked by andy_bugal 1 year ago

Last reply by cor-el 1 year ago