Firefox Community Forum

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported."

   "Your browser is unsupported.
   "Please use a different browser. To learn more, visit pge.com/supported-browsers."

I have not noticed any problems viewing/interacting anywhere on their site and would like to know why they are making this warning. I suspect that Mozilla.org would have a similar concern.

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t2~joutodrs5sc3nyxfxglgcaim&fp=cLR6e4eyZh8orFbu6fCYQg%3D%3D

which is clearly imitating Firefox and can be harm to our PCs. Please look into this. Thanks.

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me i add my discord and telegram to images if you have some ideas to fix write me please. Thanks🤍

Hello,

I keep trying to use my plug in USB security key on bofa.com (for my Bank of America account log in MFA), but it keeps asking for a challenge phrase. I don't have any idea what this is. Can you help?

The request that pops up says:

'Making Sure It's You'

Please sign into "bankofamerica.com".

This request comes from the app "firefox.exe" by Mozilla Corporation.

Then has a blank line to enter 'Challenge Phrase'

• • I have no idea what this is. I do not recall setting up a "Challenge Phrase" on Windows or Firefox browser. Can you help me with this PLEASE?! I don't know what else to do!

I have tried several times to remove the security completely and re-add to the bofa.com website, I have tried to reset the security key itself back to factory.

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when i am already logged into a site & go to a new page; if this is a "feature" - tell me how to make it go away

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cookie from domain https://consent.cookiebot.com is protected and NOT loaded.

Does this mean Mozilla Firefox sees the https://consent.cookiebot.com cookie as a third party tracking cookie that needs to be blocked as nobody gave consent to load the cookiebot consent popup?

Question 1: Is according to Mozilla Firefox https://consent.cookiebot.com a third party tracking cookie that needs to be blocked if you as a user want to have guarantees over your privacy online?

Question 2: Is it not strange to see Firefox blocking a widely used cookie consent system to protect users by giving consent to select which cookies will be set yes/no?

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know the link is working because if I copy and paste it into a new window it works fine. Is there a setting I need to change to be able to click on a link and have it open, like it has in the past? Since it is a new issue I am not sure if it is from an update or something. Thank you

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?