Showing questions tagged: Show all questions
  • Archived

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 2 years ago

Last reply by antonyldala 1 year ago

  • Archived

Shift key opens developer menu

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page,… (read more)

I saw this same issue posted on here, but I press the shift key while using the Firefox browser and what appears to be a developer menu pops up at the bottom of the page, the crappy thing is this is occuring on my laptop so my keyboard is part of the computer lol

Asked by Souless Woo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

The brightness of FireFox and my desktop are out of sync

When I change the brightness of my computer while Firefox is open, the changes are not saved when I close Firefox. For example, if I lower my brightness from 100 to 80 wh… (read more)

When I change the brightness of my computer while Firefox is open, the changes are not saved when I close Firefox. For example, if I lower my brightness from 100 to 80 while Firefox is open, once I close Firefox, the brightness of my screen increases back to 100 after a few seconds. Similarly, when I reopen Firefox, my brightness drops from 100 to 80 as that was the setting the brightness was set at when Firefox was closed. This does not happen with any other program, especially other browsers, that I have on my computer. Do any of you experience or know of this problem and do you have any advice on how to fix the issue?

(I have tried booting Firefox in Troubleshooting Mode, refreshing Firefox and reinstalling Firefox. My computer is also up to date on the latest Windows updates. This issue was not always present with Firefox and only began recently, within the last two weeks.)

Asked by Jason Fersman 2 years ago

Last reply by Jason Fersman 2 years ago

  • Archived

Firefox stops working when I use Quilbot Grammar Checker

I get a message saying that the Quilbot site is slowing Firefox down. then all I can do is to turn the computer off altogether. Nothing else works. Not Alt Ctr Dlt to get… (read more)

I get a message saying that the Quilbot site is slowing Firefox down. then all I can do is to turn the computer off altogether. Nothing else works. Not Alt Ctr Dlt to get to Task Manager even.

Asked by themarshcats 2 years ago

Last reply by themarshcats 2 years ago

  • Archived

Dropdown Menus

After upgrading to Windows 11, when I am online, any dropdown menu will not stay open so I can select an option. This occurs in in Firefox, Chrome, and Edge. I had to use… (read more)

After upgrading to Windows 11, when I am online, any dropdown menu will not stay open so I can select an option. This occurs in in Firefox, Chrome, and Edge. I had to use another computer to post this because the above topic menu would not stay open.

Asked by james.fleckenstein 2 years ago

Last reply by james.fleckenstein 2 years ago

  • Archived

emailing articles to others

Unable to send a newspaper article to others by email. At the top of the pop up is the statement " Choose an application to open the mailto link." Two choices, neither al… (read more)

Unable to send a newspaper article to others by email. At the top of the pop up is the statement " Choose an application to open the mailto link." Two choices, neither allows me to send the article to other. Choice 1. Firefox; choice 2. Choose other applications. Previously I had to show my email address and the recipients email address. I'm very frustrated and need help in simple terms and not in the jargon of an IT specialist.

Asked by ed.zobetz 2 years ago

Last reply by Terry 2 years ago

  • Archived

gnat sized mouse pointer Ubuntu Firefox

Same issue as [this poster] . I've seen no correlation between pixelsPerPx and cursor size, but have noticed this behavior doesn't occur in Manjaro's version of FireFox, … (read more)

Same issue as [this poster] . I've seen no correlation between pixelsPerPx and cursor size, but have noticed this behavior doesn't occur in Manjaro's version of FireFox, so I started asking myself, Self, "what might the differences be here?" Answer I got back: they (Ubuntu 22.04) have bowed to the god of SNAPpiness, and Manjaro still hasn't (gets updates from Mozilla rather than the snap store).

Am I on to something here? What else could be the difference between the two flavors of Linux? Any help would be greatly appreciated, my tired eyes have forced me to change default browser to Chrome or Edge, both of which don't seem to respect my privacy like Firefox. Interesting to note that Thunderbird doesn't have the "flea-size cursor" and it also is not using snap for updates.

Asked by mondalealex 2 years ago

Last reply by cor-el 2 years ago

  • Archived

update for firefox

After several attempts, my Firefox shows "up to date" but the version still shows 101.0.0 after several attempts of closing Firefox and after waiting about an hour...it s… (read more)

After several attempts, my Firefox shows "up to date" but the version still shows 101.0.0 after several attempts of closing Firefox and after waiting about an hour...it shows downloading update, but still shows version 101.0.1 (64 bit). I have it set to auto update, and this morning it said to click to update; it closed and never reopened until I clicked the icon in my task bar.

Asked by cc^ 9 months ago

Last reply by Terry 9 months ago

  • Archived

I want to block Ad Choice.

I have a Mac computer. I want to block Ad Choice. This site keeps sending me pornographic pop up ads. When I Xed out and chose the "ad is inappropriate", I not only conti… (read more)

I have a Mac computer. I want to block Ad Choice. This site keeps sending me pornographic pop up ads. When I Xed out and chose the "ad is inappropriate", I not only continued getting the same ad, I get more like that ad. I find the ads offensive and have no idea why I'm getting that garbage on my computer.

Asked by antonia.tallarico 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Videos will not fullscreen completely

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I op… (read more)

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I open the browser. I thought it was my extensions but it was not that. A thread was created on reddit describing the problem I have. I have linked it here. https://www.reddit.com/r/firefox/comments/rhwuvz/firefox_full_screen_on_win11_always_leaves_some/ I tried to change themes and that also did not work. Not sure what the problem is. Please help.

Asked by dk 2 years ago

Last reply by dk 2 years ago

  • Archived

DarkReader messed up my rendering. Not resolving even after removing the add on and rebooting the system

I installed DarkReader and tried it out. However didn't like the experience and removed it. Now some websites which were enabled by DarkReader are partially black (not da… (read more)

I installed DarkReader and tried it out. However didn't like the experience and removed it. Now some websites which were enabled by DarkReader are partially black (not dark not light). No matter what I try it is displayed like that. I tried: 1. Reset Firefox cache 2. Reboot the system

The webpage is loading fine in other browsers like Safari or chrome. Looks like Dark Reader messed up something and removing it didn't reset the state for these websites.

Asked by smuralireddy 2 years ago

Last reply by Terry 2 years ago

  • Archived

login is not up to date

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to … (read more)

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to go through two extra login screens before I get in. These screens are saying that my login isn't correct, but after clicking on both (now 3rd screen) I get into my account.

Asked by dholden1355 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Blocking Facebook Popups

Your information on blocking Facebook's popup notifications is way out of date. Directions impossible to follow because they are not available on Facebook. How about an a… (read more)

Your information on blocking Facebook's popup notifications is way out of date. Directions impossible to follow because they are not available on Facebook. How about an answer that works on the current version of Facebook?

Asked by dbokanyi1 2 years ago

Last reply by Terry 2 years ago

  • Archived

Cannot cut and paste photographs from websites into Skype

Dear Community, Can you help? Suddenly, about two or three weeks ago, it ceased to be possible for me to copy images from websites and paste them into Skype to share. … (read more)

Dear Community,

Can you help?

Suddenly, about two or three weeks ago, it ceased to be possible for me to copy images from websites and paste them into Skype to share.

What is the reason for this?

Is it because Microsoft have somehow blocked this function into Skype?

Does anybody know?

Thank you for your help and best wishes

V.

Asked by msaldrid 2 years ago

Last reply by Terry 2 years ago

  • Archived

paste as plain text extension does nothing

Issues with Chrome had me switch to editing my sites with Firefox but I need to be able to paste tons of data as plain text. I installed the extension and it shows but do… (read more)

Issues with Chrome had me switch to editing my sites with Firefox but I need to be able to paste tons of data as plain text. I installed the extension and it shows but does nothing. I don't know why this is not a standard feature as it is in Chrome.

Asked by garycjones 2 years ago

Last reply by garycjones 2 years ago

  • Archived

Capital One/Amazon Cloud Data Breach of 2019 does not appear in monitor.firefox.com

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019.… (read more)

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019. I cannot find this on monitor.firefox.com - nor does Capital One appear in the comprehensive monitor list of all data breaches. Is there a way to alert firefox of this breach and/or why is this breach not appearing there? Thanks.

Asked by RiverboatSam 2 years ago

Last reply by RiverboatSam 2 years ago

  • Archived

Verification confirmation

I'm trying to login into my gohighlevel.com account. They have a two step login process. First, Step username and password, second step code verification. When I get t… (read more)

I'm trying to login into my gohighlevel.com account. They have a two step login process. First, Step username and password, second step code verification. When I get to the second step ad provide the code the page just stays on loading confirm verification button.

I don't know if this is a settings or privacy issue with Mozilla but i am stuck and frustrated because the process works on different devices.

i hope this is a browser issue and not my laptop issue.

Asked by derrick7 2 years ago

Last reply by cor-el 2 years ago

  • Archived

removing autofill items

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of… (read more)

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of these entries? I searched the subject and all the suggestions of deleting it in the dropdown box with SHIFT+DELETE or CTRL+DELETE don't work.

I also use Vivaldi browser and I have the same issue when logging in to webmail. The list of usernames is different from Firefox so I know the lists are tied to the particular browser. I was able to delete the entire list with Vivaldi and I logged in to webmail and auto-fill list is gone. Can't do the same in Firefox. Please help.

Asked by hongtoh.trevor 2 years ago

Last reply by hongtoh.trevor 2 years ago