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internet connection complete failure

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, th… (read more)

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, that failed citing a DNS error.

Not knowing what to do I found a really old version of Firefox and installed that.

Things are coming back to life but I need to install v129.00 because that worked.

I had to use another computer (laptop win11) for access.

Need help so I can cancel the order for the new desktop.

Asked by A. Ross (PoPs) 1 month ago

Strange bug (and fix) involving multi-threading

This is a bug report & fix I found. Firefox x64 DE 130.0b1 (however, it is not specific to this version of FF.) AMD 3900X CPU (all hardware clocks default unless oth… (read more)

This is a bug report & fix I found.

Firefox x64 DE 130.0b1 (however, it is not specific to this version of FF.) AMD 3900X CPU (all hardware clocks default unless otherwise noted) AMD RX 6900XT Corsair HX-850 PSU Latest device and chipset drivers from AMD and the respective manufacturers, from their sites Gigabyte Aorus Master motherboard (rev 1) 32GB DDR4 system ram (4x8) stock clocked at 3733Mhz, default timings Windows 11 Build 22635.4005 (Insider's beta-channel build--problem and solution are not build specific, I found)

Problem description:

  • Two-three months ago, my previously rock stable system began regular crashing events, every 2-4 days average, sometimes twice a day, sometimes once every 4 days.
  • Kernel Error 41, and I spent inordinate amounts of time trying to trace the problem as you might imagine from PSU to device drivers, you name it.
  • Finally dawned on me that the hard crashes did not occur when playing a game or when punishing the CPU in some computational tasks--nope, I realized that every time the system crashed I was online running Firefox.
  • I got it in my head (through some reasoning I don't even recall) that possibly the CPU stop error that triggered the critical Kernel error and crashed the system was due to a multi-threading bug in my trusty browser!
  • So, I checked out Mozilla bug reports and stumbled upon this Windows environment variable, MOZ_FORCE_DISABLE_E10S 1, which I decided to try. It has now been two solid weeks without another episode--not even 1--and while I am not whooping and cheering wildly, quite yet, I do believe the problem boils down to some sort of obscure Ff multi-threading bug! Something was locking up process threads between cores! So, I thought I'd report it! If this gets ID'ed and fixed I'll be happy to try it on at some point...;)

Asked by johnandsusanne333 2 months ago

how do i find the gecko id i need to use to be able to install an unsigned extension to my ff dev edition with xpinstall.signatures.required set to false?

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when ins… (read more)

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when installing the zipped extension i get error "this addon could not be installed because it appears to be corrupt". does anyone know how to find the gecko id i need to use? the place i got the files from is https://github.com/DavidBuchanan314/Turbo-Recadmiumator , and here is the link to the zip im trying to sign: https://mega.nz/file/EAEX2YQY#HSheD7exHjy1WfEc7dxcmnZ99H7-Gr9fbHePT6cabgc . thanks for any & all help!

Asked by astrovink 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

new 132.0b1 version error in developers edition

i just got updated to version 132.0b1 mozilla firefox developers edition, and it seems they have changed things arround, the redo and undo button are all the way to the t… (read more)

i just got updated to version 132.0b1 mozilla firefox developers edition, and it seems they have changed things arround, the redo and undo button are all the way to the top right now and i dont see a new tab button at the right side of opened tabs can someone tell me how to re enable it

Asked by Paras Jain 5 days ago

Check spelling and size of fonts setting don't hold

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to sett… (read more)

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to settings the "check spelling as you type" isn't checked and the size of the fonts shows earlier setting

Asked by Pierre Dumas 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Can't change the suggestions in non-password/address bar fields

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, o… (read more)

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, on a totally different site. I can't even remove these suggestions or add new ones. When I used Vivaldi, it'd learn what I insert (even if it'd end up suggesting tens and tens of options), while Firefox doesn't learn at all.

For sake of an example, let's say that the word I use every day in this field is XYZ. Not even once was it suggested to me, I've only ever gotten the two in the screenshot below instead. And I can't remove them using the Delete key as some other article suggested.

Speaking of which, I just noticed the same thing happen to the subject line in this form 🙃

Asked by ворон 6 days ago

Answered by cor-el 5 days ago

  • Solved
  • Archived

Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (read more)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Asked by clancyrus 9 months ago

Answered by zeroknight 9 months ago

  • Archived

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

How to disable SafeSearch

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off. we had a solution to disable it by changing DNS in our browsers to CloudFlare.… (read more)

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off.

we had a solution to disable it by changing DNS in our browsers to CloudFlare. but unfortunately, it's not working anymore, so the SafeSearch is back online again...

now, how can we disable it?

Asked by A.R.B.N 1 year ago

Last reply by A.R.B.N 1 year ago

  • Solved
  • Archived

Disable New High-Contrast Tab Outline

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected th… (read more)

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected theme has not changed, and the same goes for all of my extensions. I could not find this change in the 122.0b Release Notes.

If this behavior is intentional, is there any option to return to the previous behavior (including in about:config)?

Asked by Shabcarb 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Opening several links quickly in new tabs causes significant browser-wide lag and CPU usage spike

Profile: https://share.firefox.dev/490blHh Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking li… (read more)

Profile: https://share.firefox.dev/490blHh

Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking links on a forum, for example) my Firefox instance grinds to a halt and starts consuming most of my CPU (Ryzen 5 3600).

I've tried turning off Firefox's various protections. I tried troubleshooting (formerly "safe") mode, and the problem isn't as bad but is still present as far as I can tell. The only extension I can think that would be making it worse is Tree Style Tab, but I don't know enough about interpreting Firefox profiles to verify.

The only reason I consider this odd is because doing the same thing in Chrome doesn't have this issue on this same device. If I open many tabs quickly, Chrome itself is still responsive. Those newly opened tabs may take a while to load and become interactive, but it doesn't affect the rest of the application. I pay my ISP for gigabit DSL, and as far as I can tell that is roughly what I get. In my case, Firefox doesn't behave this way.

Asked by Nezteb 8 months ago

Answered by Nezteb 8 months ago

  • Archived

when I work on my second display, Firefox is no longer topped on my first display. Why?

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadver… (read more)

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadvertently changed a setting?

pete

Asked by peterlemer 6 months ago

Last reply by peterlemer 6 months ago

  • Archived

Can no longer drag from downloads or copy images

Using latest version of Firefox - 116.0 Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy i… (read more)

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

Asked by adampelka26 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not gi… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by Hevin Bhujan 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Google search pages not showing text after Mac OS 12.6 Monterey upgrade

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing … (read more)

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Asked by Pavi 1 year ago

Answered by cor-el 1 year ago

  • Archived

Unlock about:config setting help needed

A setting I would like to change in both Firefox Beta and Thunderbird Beta is "grayed out" and has a lock next to it preventing change. What configuration file(s) do I l… (read more)

A setting I would like to change in both Firefox Beta and Thunderbird Beta is "grayed out" and has a lock next to it preventing change. What configuration file(s) do I look for to find where they have been locked, so I can unlock them and change the setting? Thank you.

Asked by Michael McCain 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Highlighting in PDFs using native tools.

Hello, as of recently Firefox got the new tool to highlight text in the native PDF viewer, and I really enjoyed using it. As of today, I had not updated or changed versio… (read more)

Hello, as of recently Firefox got the new tool to highlight text in the native PDF viewer, and I really enjoyed using it. As of today, I had not updated or changed versions, but I suddenly lost access to the highlight tool option. Refreshing the page didn't work, downloading a new PDF and opening it didn't work, restarting Firefox didn't work, and I haven't seen anybody else have this issue.


Firefox Version> Firefox Developer Edition 125.0 Beta 8 (20240403091602) OS> Windows 11

I don't know if this is just an issue due to it being in beta, or it being on beta 7 but not 8, but either way any solution is appreciated!

Asked by Missing 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

search results lagging behind on firefox developer edition

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, t… (read more)

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, the words underneath the actual typing bar will lag behind. if i type slowly it doesnt do this...

Asked by somukingcorn 1 year ago

Last reply by Medhasree Suram 1 year ago