Firefox Community Forum

when I start the browser, alongside homepage, it opens a new unknown page (which I've never searched and opened myself before) with extremely obscene content. for example https://playafterdark.com/click? thanks god, my children haven't seen it yet how is it possible?

Last week I went to my Firefox browser, my main browser for years, only to find the background is a disturbing pink and all my bookmarks are gone. What happened to change my data and page...did I do something to choose a new format?

I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disconnected, followed by my email address. Below that the words Profile 1 appear. The menu below is the regular menu for actions on Firefox but none of the bookmarks from the original computer appear. Is there some way to access them?

Howard Drescher

Just the last couple of days I can no longer browse through the images of an ebay item. the first image loads but the arrows or the thumbnails yield no movement, and I can't use the contact seller button either. No other website is effected, I am using the latest Firefox with Ventura on an imac. It all works if I use Duck duck and go? All very strange. Tim

Firefox stores certain temporary data in a startup cache to improve startup speed. Clearing the startup cache and then restarting Firefox can sometimes fix various issues, such as mixed languages in the user interface after an update. This will not change your profile data or add-ons.

Copy to clipboard

There seems to be a glitch that I keep encountering when trying to sign in through my TV provider, particularly Verizon, to watch DisneyNOW or TCM or any other service for that matter. The website known as "ssoauth.verizon.com" seems to keep hanging on the message "Please wait - we are verifying your account," and the sign in never gets completed. I already tried clearing my cache and history but with no result.

Even trying to submit troubleshooting information is causing the form to crash here. If you would like, I can send you a text file containing the log I saved from the browser console.

My bookmarks suddenly disappeared. I tried to use the troubleshooting guide for "My Bookmarks have Disappeared" bold textbut when I click on <Manage Bookmarks> step nothing happens. Also, when I click on the star to make a bookmark, nothing happens.

I noticed I cannot log on to amazon.ca or shaw.ca anymore on firefox, why?

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None of the previous options were there. What happened and how do I get back to where things were?

Robert Blackstock

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works fine, just firefox is block, I might stop using it very soon.

I have a two monitor setup. Since I installed the new AMD driver (26.1.1), sometimes when I play a game on my main monitor, and watch stream on Twitch in Firefox on my second monitor, it can cause the PC to freeze completely. I hear the sound, but the image is stuck.

I tried to disable the hardware acceleration in Firefox, and it seemed like a good solution. But because of that (which is its function), sites became laggy.

Is this a Firefox, or an AMD issue? Or Windows (I'm on Windows 11 25H2)? I will try to install an older AMD driver, but honestly streams had became laggy before the driver update for me.