Firefox Community Forum

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any solutions? Thank you for your consideration. marlem388

I want to change my keyboard shortcuts for download page.Before an update my download page shortcut was ctrl+j. But after that update my keyboard shortcut changed ,now it is ctrl+shift+u. How do I fix this

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

My Profile Folders can't be backed up. Messages I receive while attempting a backup state that permissions are required to backup certain files. I'm working in an administrator account so that shouldn't be an issue and I use to backup my Profile Folders without an issue.

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the default credit card ## appear correctly, but if I click on them to apply, nothing happens. Every time I have to re-enter all the numbers ! Many thanks for your answer.

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a very small adwaita. I've spent hours googling this issue and everyone I've come across had used some third party repo or was trying to shove in their own custom cursor theme. Literally all I want is my regular cursor back, and I have no clue why mozilla would have a specifically set cursor for their browser instead of just having it default to os. I don't really know what I'm doing here, but I cannot begin to state how tired I am of messing with this dead-end issue.

Hi,

Any suggestions for Firefox being really slow? Slow loading webpages. This has been going on for about a month. Maybe longer. I have the same issue in Troubleshoooting mode. Firefox is updated. Cleared cache and cookies. Rebooted. On a Mac laptop.

I keep using Safari and I'm about to more over permanently.

Thanks!

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

When I access a specific website the .css files hosted at http://cdn.ct-static.com/ don't load. The Network Tool console indicates that they time out. I have been told this is usually a network setup issue however if I use the MS edge browser the site loads. How do I troubleshoot this?

Using Firefox 145.0.2, Flatpak installed via Bazzite's Bazaar store, there is no "sparkle" button in the sidebar, no options present like there are when I use Firefox on Windows.

I haven't been able to find a keyboard shortcut for switching between FF windows. I'm using MacOS Tahoe. Is this in development, or is it there and I just haven't been able to find it.