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Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error message… (read more)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Solved Archived 15 256

Youtube video upload problem

Dear programmers! Firefox has been buggy since at least mid-May! You can't upload videos to Youtube with it! The upload stops at zero percent and doesn't move any further… (read more)

Dear programmers! Firefox has been buggy since at least mid-May! You can't upload videos to Youtube with it! The upload stops at zero percent and doesn't move any further! The problem started with version 138, and it's currently the same with version 141.0.3! My operating system is Windows 10 / 64 bit. I was previously advised to delete cookies, but that didn't work either. Uploading videos works with other browsers. Sometimes, you can't even post a picture attached to a comment on Facebook. I was able to do that with another browser. The video upload error occurred earlier, with version 131! It was fixed shortly after that! I would like this to happen again! It's very annoying that this error has been around for months and hasn't been fixed!

Archived 4 118

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Archived 5 137

Certain Google Drive functions doesn't work between midnight and midday.

Hi, mi machine runs Ubuntu Mate 24.04, kernel 6.14.0.29 and Firefox 141.0.3 . Starting from the end of last year, 2024, I get a strange situation: in Google Sheets I can … (read more)

Hi, mi machine runs Ubuntu Mate 24.04, kernel 6.14.0.29 and Firefox 141.0.3 . Starting from the end of last year, 2024, I get a strange situation: in Google Sheets I can invoke certain functions only in the range 5:00 am to midday, actually I never tried earlier. I asked for help to Google and we realized that the malfunction doesn't appear with Google Chrome browser or Brave. So I'm here to ask for support, how can I fix this?

Archived 1 109

Mozilla doesn't click elements on first google page. Neither "people ask" elements, nor "more images"

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "image… (read more)

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "images" tab, then it's ok. Plus doesn't click elements like left, right arrow on images on reddit.

Tried without extensions, new profile. All the same.

Archived 3 191

Songsterr captions are getting messed up in Firefox

I have an account with Songsterr. It's a music tabs site. I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songst… (read more)

I have an account with Songsterr. It's a music tabs site.

I moved over to Firefox as my primary browser relatively recently & I've noticed that the captions in Songsterr are all messed up. I've been on to Songsterr about it & they cannot solve it but, on a whim, I checked Songsterr in Safari & everything appears normal so I'm going to assume for the moment that this is a firefox related issue.

I've added 4 screenshots. The first two are from Safari & show how the captions should appear. The second two are from Firefox & you can see that it's all messed up.

I found an article on Reddit that may be related but I wanted to check here first & see if any of you could shed any light.

I'm using

Thanks. :)

Here's the Reddit link: link text

Archived 5 91

EU log in not working

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organis… (read more)

I am an EX EU employee and have access via a double authenticated procedure to the "EU LOGIN" which gives me access to several internal webpages of my former work organisation. The most important is the access to the HEALTH SERVICE, which actually is blocked since one week-- and now it seems like this-- through your web browser. I am an ancient Mozilla user and supporter. After claiming my help desk in EU that my EU LOGIN is blocked, I got the answer, try to use another browser- and I saw that with another browser it worked. What happened with Mozilla? Do you want me to go to apple-microsoft or what ever?


(english translation of the returning message)

Error: Redirection Error

The requested website is redirecting the request in such a way that it can never be completed.

This problem can sometimes occur if cookies are disabled or rejected.

Archived 1 462

Bing Maps not working correctly with Firefox

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance. Now, using Firefox, Bing Maps display a Beta ver… (read more)

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance.

Now, using Firefox, Bing Maps display a Beta version with very limited functionality. Using Microsoft Edge, Bing Maps have all the functionality that I expect.

Has something changed within Firefox that has caused this problem? Is there something that can be done to allow Bing Maps to work correctly from within Firefox?

Archived 12 524

Videos don't play on Firefox

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen… (read more)

I cannot get certain videos to play on Firefox. YouTube, Instagram, Tumblr all can play videos. Pretty much everything else doesn't work. Patreon, I get a black screen. On Twitch, I can only see the 'not currently streaming' screen, even if they're currently live, and VODs don't work. My computer specs are below. Operating system is Windows 10, I use Windows Defender for anti-virus. Everything works completely fine in other browsers. Here's everything I've tried to fix this:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

My specs: Processor Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz Installed RAM 32.0 GB (31.8 GB usable) Storage 932 GB HDD TOSHIBA DT01ACA100, 477 GB SSD Micron 2300 NVMe 512GB Graphics Card NVIDIA GeForce RTX 3060 Ti (8 GB) Device ID C6C4BD2F-BD36-40B6-A917-13896770194D Product ID 00325-82058-09721-AAOEM System Type 64-bit operating system, x64-based processor

This has been going on for over a year now. I've gone through all of the above troubleshooting steps multiple times. The only progress I've made is getting YouTube from nonfunctional to working again.

Archived 4 184

Amazon

Please take a look at the screenshot. When I try to log into my Amazon seller account, I get this screen. I uninstalled Firefox and then installed the latest version. Tha… (read more)

Please take a look at the screenshot. When I try to log into my Amazon seller account, I get this screen. I uninstalled Firefox and then installed the latest version. That didn't change anything. I can log in with Google Chrome.

Archived 1 182

Firefox will not show Xfinity.com screens, such as my billing, but I can reach the full site using Chrome

I typically use Firefox every month to access my Xfinity and Verizon accounts to download my billing statements for expense reports. I have noticed recently that Firefox… (read more)

I typically use Firefox every month to access my Xfinity and Verizon accounts to download my billing statements for expense reports. I have noticed recently that Firefox will not show the complete website for Xfinity.com, where I can see my billing statement (after login), but if I copy/paste the link to Chrome, it shows the complete site and billing statement immediately. Is there an option to restore functionality to Firefox?

Thank you

Archived 1 190

reddit blocks Firefox

macOS 15.6 Firefox 141.0.3 - my preferred browser I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, alt… (read more)

macOS 15.6 Firefox 141.0.3 - my preferred browser

I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, although my problem seems slightly different.

I can apparently login to reddit OK but when I try to access a subreddit thread, a warning comes up - see image.

I have cleared Firefox site data, cookies, cached files, etc - problem remains.

I have restarted Firefox in Troubleshooting mode - problem remains, so not an extension.

However, https://old.reddit.com has no problems with Firefox, lets me access threads, etc and comment.

No problems accessing reddit with Safari or DuckDuckGo browser.

Solved Archived 9 858

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models … (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Archived 5 284

Twitter/X does not work, I get an error message about Firefox' advanced tracking not working on X

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someo… (read more)

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someone at Twitter/X get together and fix this so these two entities play nice with each other. Thank you in advance.

Archived 4 358

Signing in to flickr

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone thro… (read more)

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone through all the usual procedures, clearing cookies etc, including starting Firefox in safe mode, but still the problem persists and I am now at a loss. As a test, I even installed the Chrome browser and I was able to log into flickr with no problem. I have a laptop running Window 11 and the latest Firefox and the problem is the same on that - no flickr login.

Thank you for your help

Solved Archived 2 259