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transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (read more)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Asked by tonyschwarz 8 minutes ago

Really need help

Hi, I hope maybe there might be a ray of hope here but I royally screwed up. Like BIG time. I was having issues with my windows laptop & the microsoft guy said to do … (read more)

Hi, I hope maybe there might be a ray of hope here but I royally screwed up. Like BIG time. I was having issues with my windows laptop & the microsoft guy said to do a factory reset but select the option to keep my files & everything will be fine. Which I did. I did the reset & logged into my Firefox, only to find that NONE of my passwards had saved. It had asked for a 32 Key code but I've had this account for years & years & years and have never once been given a 32 key code. I thought maybe it was an option for future password reset so just clicked on 'next'. Well my bad, that was the dumbest thing I've ever done because all my passwords have been wiped & I've only managed to recover a tiny handful but most of them seem to be gone for good. Is there any hope of recovering? I thought because I had a Firefox account then that would be that, everything would be saved in the that account. Really wish I knew about the code thing, I wouldn't set one up if I knew. I think my biggest lesson from this is don't full trust the Microsoft guy if he makes it sound super easy & fuss free!

Asked by Kelsie 32 minutes ago

Qyestionable pop-ups?

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "s… (read more)

I keep getting pop-ups in the right lower corner from "mozilla firefox" (not sure if they are legit). They will say: "zeus.2020 trojan detected" or "virus detected" or "system is infected", etc. All have "Mozilla Firefox" in the upper left of the pop-up, and "via rgfirewall.xyz" at the bottom. Is this truly legit, or is it just a nuisance? I've just been closing them with the x or dismiss buttons.

Asked by jbrt 4 months ago

Last reply by CGDoc 33 minutes ago

Emailed zip files are empty - Firefox + Outlook.com

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone. They reported that the zip file is empty. This happened two more times. I … (read more)

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone.

They reported that the zip file is empty. This happened two more times.

I confirmed that the zip file that I was uploading from my hard drive did indeed have files included.

I then downloaded the attached zip file from the email in my "Sent" folder. It was empty.

When I tried using "Outlook.com" in the Chrome browser, I did not have the same problem.

I'm using Firefox ESR version 128.9.0, on Windows 10.

(The downloaded empty zip file also had "utf-8" added to the file name - that problem is addressed in other tickets and is being worked on. I am not asking about that.)

Asked by Catemaco 9 hours ago

Last reply by Catemaco 34 minutes ago

I can't get my AmEx card accepted Help! [edited]

My AmEx card is not accepted. Really want to buy 3 bottles. [edited] @yahoo.com. Can I use my AAdvantage citi Platinum mastercard? [edited email and phone# from commun… (read more)

My AmEx card is not accepted. Really want to buy 3 bottles. [edited] @yahoo.com. Can I use my AAdvantage citi Platinum mastercard? [edited email and phone# from community support forum]

Asked by joanpgage 7 hours ago

Unable to log in to Mail. Secure Connection Failed An error occurred during a connection to oidc.idp.clogin.att.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

Secure Connection Failed An error occurred during a connection to oidc.idp.clogin.att.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR … (read more)

Secure Connection Failed

An error occurred during a connection to oidc.idp.clogin.att.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

Asked by hstick 54 minutes ago

an Avira pop up that wouldn't go away until I rebooted

I was in the middle of a bunch of work and this Avira pop up showed up blocking 1/3 of the screen. Probably a scam, but no way to get rid of it. Finally I had to reboot. … (read more)

I was in the middle of a bunch of work and this Avira pop up showed up blocking 1/3 of the screen. Probably a scam, but no way to get rid of it. Finally I had to reboot. I googled options and none of them worked. I have been getting Avira "scare tactics" but they were easy to close. But this was extremely annoying. If this continues, how to I get rid of it??

Asked by jpasco 1 hour ago

Last reply by mjb 1 hour ago

FF 137.0.2 and Youtube

The last couple of updates seem to have impacted capabilities on Youtube. Specifically, under notifications, when you click the 3 dot option menu, the menu decouples from… (read more)

The last couple of updates seem to have impacted capabilities on Youtube. Specifically, under notifications, when you click the 3 dot option menu, the menu decouples from the option menu and goes to the top of the screen. Not the worst thing in the world but is incredibly annoying when trying to clear/hide multiple items.

Asked by Vmoutsop 3 hours ago

Last reply by mjb 1 hour ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 2 months ago

Last reply by xoferif 6 hours ago

Bookmarks no longer saved and now no longer are listed in Bookmarks tab after many years of saving

After many years of successfully using Mozilla Firefox, the last few weeks I noticed a problem that gradually progressed that made it difficult to add a single Bookmark. … (read more)

After many years of successfully using Mozilla Firefox, the last few weeks I noticed a problem that gradually progressed that made it difficult to add a single Bookmark. Now the Bookmark displays only: Manage Bookmarks, Bookmark Current Tab, Search Bookmarks, Bookmark All Tabs, Bookmarks Toolbar, Other Bookmarks, Mobile Bookmarks. Not only could I not add the new Bookmark but I no longer could view ANY of my Bookmarks created over the years. This error started out easily corrected by going to different website and then back to the one that I wanted to save. Today, that did not work and no matter what I tried including completely shutting down and turning back on my computer to the Firefox browser, I could not add ANY website to bookmark. What I tried next was to sign out of Firefox which required me to create a new password because the previous one created was not accepted. After creating a new log in credentials I then tried to use Sync to retrieve my data which was unsuccessful because no entries under Bookmarks were present. What if anything can I do to retrieve these important Bookmarks? Thanks

Asked by cleverkat16 1 hour ago

youtube

Good day After the last update, the browser changed the appearance of the YouTube player. In all other browsers it is standard, please help return it to how it should be … (read more)

Good day After the last update, the browser changed the appearance of the YouTube player. In all other browsers it is standard, please help return it to how it should be

Asked by Маринин Ярослав (SoyamoN) 5 hours ago

Last reply by mjb 1 hour ago

  • Locked

Can't access my Readybas RN214 Admin page

So why is this not loading? The browser just stalls at the site I'm currently on when I try to go to: http://192.168.1.93/admin/ which should load a login and then load… (read more)

So why is this not loading? The browser just stalls at the site I'm currently on when I try to go to:

http://192.168.1.93/admin/

which should load a login and then load the settings page for my NAS. But it does nothing but sit there with busy indicator on the tab going back and forth. I can access it from ANY other browser but not Firefox.

So I went to FF help menu and did trouble shoot mode. Guess what...it opened like it should. So what is the real deal Lucille?

Asked by flhthemi 3 weeks ago

Last reply by mjb 1 hour ago

  • Locked

Unable to access Netgear NAS Admin Page

I have a Netgear ReadyNAS RN214 and I can no longer access the admin login of this device. Other browsers can access it. It's accessed via http://IP/admin/. Changing it t… (read more)

I have a Netgear ReadyNAS RN214 and I can no longer access the admin login of this device. Other browsers can access it. It's accessed via http://IP/admin/. Changing it to https://IP/admin doesn't work either. Seems like this started after firefox updated beyond V135.0.1 as I have a PC still using the old version and it works.

Either way that I enter the address Firefox does nothing just sits there showing the busy icon on the tab. No error message or code. Sure would be nice to get a little hint about why it can't load the page.

Asked by flhthemi 1 month ago

Last reply by mjb 1 hour ago

Dark mode for mozilla.org

How do we convince Mozilla to add dark mode? It's a simple thing, and quite popular today. I'm referring to Firefox on Desktop, but on Android, before the dark mode r… (read more)

How do we convince Mozilla to add dark mode? It's a simple thing, and quite popular today.

I'm referring to Firefox on Desktop, but on Android, before the dark mode revolution, I would to root my phones to control the silly bright screens - it was a lot of work - but worth it. I still avoid apps that refuses to comply with popular and sensible dark mode.

The bright background fixation is due to people growing up writing on white paper... they don't get that it's silly - staring at a flashlight - or 1920x1080 flashlights. I started computers in command line days - dark was default. Then came blinding Windows - many years of blinding nonsense. Finally, in the last 10 years, while most tech has enabled dark mode, MOZILLA is a huge disappointing exception. Why?

The only way I've found to fix Firefox decreases security! about:config, extensions.webextensions.restrictedDomains ... not recommended!

Asked by xoferif 6 hours ago

Last reply by jeff-g 1 hour ago

Yubikey not working

I'm trying to switch from Chrome to Firefox after getting pissed off that Chrome removed Unblock Origin. I'm using Ubuntu 24.04. My Yubikey worked on the snap version of… (read more)

I'm trying to switch from Chrome to Firefox after getting pissed off that Chrome removed Unblock Origin. I'm using Ubuntu 24.04.

My Yubikey worked on the snap version of Firefox but I got rid of the snap version because it was consuming 40% CPU to use Google Meet. The apt version uses less CPU, but now my U2F keys don't work. Any website that says "Touch security key", touching the security key does nothing. No feedback whatseover.

What gives?

This is a horrible UX. Installing a browser and having it work optimally out of the box should be a one click thing.

Asked by miaohaha 4 hours ago

Last reply by jeff-g 1 hour ago