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CANNOT GET INTO MY BANK TO PAY MY BILLS. I'M SEEING A NEW METHOD THAT I DON'T UNDERSTAND!

I HADN,T BEEN ON THE COMPUTER FOR SEVERAL DAYS AND WHEN I OPENED IT TO PAY MY BILLS, IT WAS LIKE READING A FOREIGN LANGUAGE! NO CLUE ON HOW TO ACCESS MY BANK AND A LOT OF… (read more)

I HADN,T BEEN ON THE COMPUTER FOR SEVERAL DAYS AND WHEN I OPENED IT TO PAY MY BILLS, IT WAS LIKE READING A FOREIGN LANGUAGE! NO CLUE ON HOW TO ACCESS MY BANK AND A LOT OF PARAGRAPHS I DIDN'T UNDERSTAND PLEASE CAN YOU RETURN THE OLDER METHOD OF HOW I PAID MY BILLS!? THIS ISN,T FAIR TO LEAVE ME STUCK LIKE THIS, ALL I'M DOING IS PRESSING TOPICS AND GETTING NOWHERE' AS YOU CAN TELL I'M NOT COMPUTER SAVVY BUT I DO NEED MY COMPUTER TO PAY MY BILLS. PLEASE HELP ME. THANK YOU

Asked by boweedama 3 weeks ago

How do I enter my account recovery key?

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why? Moderator note: This question has been edited to… (read more)

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why?

Moderator note: This question has been edited to remove sensitive information.

Asked by Stephanie Mortimer 1 month ago

Last reply by Denys 1 month ago

  • Solved

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Asked by rondahlgren 1 month ago

Answered by James 1 month ago