• Solved

Security settings & cloudflare

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and whe… (read more)

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and when I reloaded it, I had to start all over again. This time, the request for challenges.cloudflare.com remains, even though a URL attachment is reloaded every few seconds. The same thing happens on the openai.com site and several other. I'm using windows 7.1 and ESET Smart Security Premium.

Asked by MV 15 hours ago

Answered by TyDraniu 15 hours ago

Firefox displaying JSON viewer instead of website

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your br… (read more)

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your browser does badly, and if not for the fact you are the only browser Youtube cannot block ad blockers on, I would have tossed your browser a long time ago.

Asked by themunflower 6 hours ago

on page message

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! Wha… (read more)

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! What do I do to unblock/fix this, please?

Thanks, Paul

Asked by paulque 15 hours ago

Last reply by James 6 hours ago

Fullscreen mode on second screen with different resolution has ghost gap on top of the screen

Hi Mozilla team! I have a problem which started happening recently, or at least I didn't realize it before. I went through all the articles, tried adjusting density in Cu… (read more)

Hi Mozilla team! I have a problem which started happening recently, or at least I didn't realize it before. I went through all the articles, tried adjusting density in Customize Toolbar, went through all the settings with systematic approach with ChatGPT, some things in about:config and even tried adding userChrome.css in profile folder but nothing helped.

The problem is that I have PC with dual screen setup, one is 1440p, 125% zoom in windows settings (main) and 1080p, 100% zoom in Windows settings (secondary). When I change both screens to same zoom, everything is fine, but when it's set up like this, on secondary monitor (1080p one) tabs in open browser don't reach top of the screen, in fullscreen mode, that is, I need to move mouse downwards if I want to middle click open new tab or close old one or even simply move between tabs. It's like, it doesn't reach top of the screen for few pixels - it has a ghost gap.

I don't have this problem in any other browser, tried Chrome, Edge... I would like to continue using Mozilla, but this is bothering me. Could you please consider fixing it in some of future releases?

Thank you in advance!

Asked by Kristijan Pavlović 7 hours ago

Last reply by TyDraniu 6 hours ago

  • Solved

Unable to upgrade to Mozilla Monitor Plus

I hope I sent this to the right place. PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium"… (read more)

I hope I sent this to the right place.

PC is using Windows 11, latest updates. I have signed in to Mozilla Monitor many times in the last hour, but "Upgrade to Premium" does not appear in the upper-right corner as several help websites say it should. I cleared all cookies and turned Enhanced Tracking Protection off for the site, no help. I restarted Firefox - it's now at release 145.0.1 (64-bit), no help. Any other ideas? Thanx.

Asked by wjh123 7 hours ago

Answered by James 7 hours ago

Firefox keeps using up all the memory and gets really slow. How do I pinpont the culprits?

Hi! I have extension and user scripts and such. I can make memory reports, but I can't determine anything since there's too much stuff in there that I don't know anything… (read more)

Hi! I have extension and user scripts and such. I can make memory reports, but I can't determine anything since there's too much stuff in there that I don't know anything about. Is there a tool to help me point out issues, or is there by chance people looking at memory reports like this on occasion? The reports themselves are 80-100MB within the .gz files. Which are compressed to 5-6MB. Not sure if full are necessary or anonymized reports are enough. Not sure what sensitive info they may contain.

Asked by dqeswn@gmail.com 7 hours ago

Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (read more)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

Asked by rose.treasure 5 days ago

Last reply by gmabentley 10 hours ago

  • Solved

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 1 week ago

Answered by Ejecatl 1 week ago

I want my tool bar back -- not this bookmarks tool bar (and by the way they are not my bookmarks)

bold text I have been given a new firefox and this is so far out of what i need that i am about ready to call it quits -- where is my toolbar? All i have is some bookmar… (read more)

bold text I have been given a new firefox and this is so far out of what i need that i am about ready to call it quits -- where is my toolbar? All i have is some bookmark nonsense that has nothing to do with me or what i search for --

Asked by Margaret Mumford 8 hours ago