Firefox keeps dropping loaded passwords.

After I key in all my passwords they disappear after a while. sometimes they last a week of two,and other times just a few days. One time it happened when fire fox did a … (read more)

After I key in all my passwords they disappear after a while. sometimes they last a week of two,and other times just a few days. One time it happened when fire fox did a update . Any help would be appreciated.

[edited email from community support forum]

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eliminate widget

I do not want the widget window on my tab pages, how do I get rid of it. I want more history icons on the tab pages

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Firefox 150 profile questions

Updated to FF 150 today on Win 11 desktop. Q1: Can I remove Profiles from the FF toolbar which is located in between Bookmarks and Tools? Only need one profile on this PC… (read more)

Updated to FF 150 today on Win 11 desktop.

Q1: Can I remove Profiles from the FF toolbar which is located in between Bookmarks and Tools? Only need one profile on this PC. I tried to customize the toolbar but it won't let me drag Profiles off.

Q2: For some reason my FF profile is now on C: even though I had previously moved it to D: to free up space on C: boot drive.

So I created a new profile with exact same folder name on my D: drive today.

In Profile Manager, I renamed the old profile on C: to "name.old and the new one on D: to "name.new". I set name.new as the default profile and it works properly after exiting and restarting FF.

Now I want to delete the .old profile but FF won't left me, saying Can’t delete a profile that is linked to other profiles. There are only the .old and .new profiles listed. So how do I unlink .old so I can delete all of it to free up space on C: ?

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Fastmail not working

Sometimes when I try to open a link in a Fastmail email I get a new screen saying Fastmail has stopped working. Usually if I go to app.fastmail.com it works. Looks like … (read more)

Sometimes when I try to open a link in a Fastmail email I get a new screen saying Fastmail has stopped working. Usually if I go to app.fastmail.com it works.

Looks like your browser is blocking the process.

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How can I get into my email?

Mozilla and Firefox and getting into email used to be so easy until the new Mozilla. I am lost. How do I get into aol.com? … (read more)

Mozilla and Firefox and getting into email used to be so easy until the new Mozilla. I am lost. How do I get into aol.com?

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Why can't I delete bookmarks?

When I click "Delete Bookmark, nothing happens-the bookmark is not deleted. What gives? I keep Firefox updated when I'm alerted and I have updated to Windows 11. … (read more)

When I click "Delete Bookmark, nothing happens-the bookmark is not deleted. What gives? I keep Firefox updated when I'm alerted and I have updated to Windows 11.

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Lost my list of shortcuts on the firefox home page and now I cannot add any to recreate them

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new on… (read more)

Title says it. As of yesterday, my Firefox home page shortcuts (6?) are all gone. Restarted my Win 11 laptop a couple of times and no change. Can't even add any new ones. Settings allow for it but issue persists and browser is up-to-date. Shortcuts are one of the best things about using the Firefox browser...so very disappointing.

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No update notification?

Win 10 As of today, this was the situation (image 1). I had to do a manual update. Also, when I first visited here today, I was not logged in. I 'd like to stay logged … (read more)

Win 10

As of today, this was the situation (image 1). I had to do a manual update.

Also, when I first visited here today, I was not logged in. I 'd like to stay logged in. Then, I couldn't have been here for more than 15 seconds, and this appeared. How can a session be expired when there was no session? Is this part of the reason I don't stay logged in?

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Troubles with passkeys in Microsoft password manager, not Windows Hello. (I was denied supporting from Windows OEM vendor also)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824 I am o… (read more)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

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