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  • Solved

Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click a… (read more)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Asked by hdonnell78 2 months ago

Answered by hdonnell78 2 months ago

Cannot open book from my google books

Hi all, I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.… (read more)

Hi all,

I installed firefox with all suggested options, when I open google play books and click on a book it keeps loading but nothing happens. Works in chrome and edge.

Thanks

Asked by Gasan 1 month ago

Last reply by Gasan 1 month ago

  • Solved

Firefox not loading any websites

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the … (read more)

I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

Asked by Colin Bird 3 months ago

Answered by Colin Bird 3 months ago

Screens aren't loading

When I do a search on Firefox nothing is being displayed - just a blank screen i.e. no results. I've typed the exact address of some websites - not all work e.g. www.nsa… (read more)

When I do a search on Firefox nothing is being displayed - just a blank screen i.e. no results.

I've typed the exact address of some websites - not all work e.g. www.nsandi.com. Again, a blank screen.

What setting do I have to adjust on my browser or is this a wider problem with Firefox?

Thanks

Asked by Dai Jam Coop 1 week ago

Last reply by Dai Jam Coop 3 days ago

Firefox show a white page

Hi to all. when i try to open an https link firefox show only a white page instead of the document from the link. I make refresh without fix anything I totally remove f… (read more)

Hi to all.

when i try to open an https link firefox show only a white page instead of the document from the link.

I make refresh without fix anything I totally remove firefox and delete also the registry entries and after make a new installation without fix anything.

Any suggestion?

Thanks and regards

Asked by Vaggelis Roidoulis 3 months ago

Last reply by jonzn4SUSE 3 months ago

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I … (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Asked by k4ajaco 1 month ago

Last reply by tmcnamee 2 weeks ago

  • Solved

Firefox can't open Gmail

I searched the forums and found a few similar entries but i couldn't see any solution so far. Whenever i try to open my inbox the page initially loads and shows the prog… (read more)

I searched the forums and found a few similar entries but i couldn't see any solution so far. Whenever i try to open my inbox the page initially loads and shows the progress bar but after the progress hits 100% it just hangs there and nothing happens. See screenshot please. Gmail works normally in other browser (MS Edge) and my Android phone. I've been experiencing this issue for more than a month now. Not sure exactly when it started. Probably with v134. Installing v135 fresh didn't change anything. This is one of the most persistent issues i've experienced about browsers. I use Avast AV but all browser modules are disabled + web shield disabled.

So far i tried these steps to no avail: - Clear cache and history - Clear whole site data by using "forget site" feature - Clear cache and cookies using the padlock icon next to the search bar - Disable/enable hardware acceleration - Disable/enable javascript (gmail requires javascript to work anyways) - Disabled all add ons/extensions, tried safe mode - Reinstalled firefox after uninstalling and deleting any left over folders

My system specs: - Windows 10 pro 22h2 x64 - ASrock B450M HDV R4 Mainboard - AMD Ryzen R5 3600X CPU - AMD RX 6600 GPU - 16 GB DDR4 3000 RAM, 250 GB M2 SSD

Asked by RudeBoy8066 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

More than one site only partially load and show constant cycling. Yahoo finance and weather network are examples. it has been a week now with no change

For over a week now yahoo finance and weather network for example will not fully load. Partial load looks normal and then constant cycling without completion. I have not … (read more)

For over a week now yahoo finance and weather network for example will not fully load. Partial load looks normal and then constant cycling without completion. I have not made any changes at my end.

Asked by btsuttie 6 days ago

Last reply by James 5 days ago

DuckDuckGo searches not working

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches… (read more)

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Asked by alj5 6 days ago

Last reply by James 5 days ago

Search Engine - DuckDuckGo - Issues

For the past few days, I have not been able to use DuckDuckGo as my search engine of choice. Anything typed in for a search results in nothing happening -- there is no p… (read more)

For the past few days, I have not been able to use DuckDuckGo as my search engine of choice. Anything typed in for a search results in nothing happening -- there is no processing of the search query. Yet, when I change my search engine to Google, it works normally. I prefer to have the security offered by DuckDuckGo as my search engine and would request that Firefox explore and advise on this recent defect. Thank you.

Asked by dbb1 6 days ago

Last reply by James 5 days ago

Fix "firefox can't open this page"

I keep seeing "Firefox can't open this page" and I'm confused why, images will load fine but some of them just don't for whatever reason? Does someone know what's going o… (read more)

I keep seeing "Firefox can't open this page" and I'm confused why, images will load fine but some of them just don't for whatever reason? Does someone know what's going on, and if needed I can provide some more context

Asked by ian.orr.ohio 2 months ago

Last reply by cor-el 2 months ago

Connection not working

Since I updated firefox, something has been wrong. Twice now it's like the browser has just stopped working. When I use google, and I change the search. The page html kee… (read more)

Since I updated firefox, something has been wrong. Twice now it's like the browser has just stopped working. When I use google, and I change the search. The page html keeps changing back and forth between the two pages.

What's worse, is that the connection stops working. I can't get any of the pages to load. I thought it was the WIFI connection but then I started using Microsoft Edge and it's fine. It's not the WIIF. It's the FIREFOX MOZILLA browser that is not letting me load the pages. Which is annoying as hell because I use YouTube a lot and the videos won't play. Or stop loading in the middle. There has to be something that can be done about this.

Asked by Helene 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

BookReport app Extension suddenly doesnt load

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be … (read more)

‘I just cleared my cache (MacAir) but now my BookReport app extension suddenly won't load. I didn't change my settings, but I suspect something is awry. What should I be looking for? I already checked "permissions" on the extension.

Asked by authorlfh 2 months ago

Last reply by markwarner22 2 months ago

CRASHING TABS!

WTF IS WRONG WITH MOZILLA? So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every f… (read more)

WTF IS WRONG WITH MOZILLA?

So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every few minutes the whole browser goes blank/grey and the tabs "dead"... they're not closed just blank and I cannot go backwards or refresh... I have to close the tab and reopen it from history...

Did I explain this clearly? I've been putting up with this for 2 weeks, but now I've had it... I'm staring at a blank tab I cannot revive - refresh or back button don't work, AND another tab which is displaying a "Loading wheel" and also frozen...

I've only recently started using Firefox (I use 2 other browsers above this - each with a distinct purpose, and also started giving-in to Edge as a 4th, despite being opposed to everything Microsoft for 20y).

If I continue to experience this in the next couple of weeks, bye bye Mozilla...

Asked by ripnow 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago