Firefox Community Forum

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

After today's update, March 25, 2026. I cannot print correctly. When printing from a page with drop down menu's, Firefox is printing every option on the menu. I have tried Refreshing Firefox, Clearing Saved Print Settings and rebooting. Anyone know how to fix this?

I cannot access the Epson ET-2850 Drivers and Utilities Combo Package Installer since the time has expired.

I checked and the clock in my computer is accurate.

ftp.epson.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Here is the route to the certificate: about:certificate?cert=MIIFEDCCA%2FigAwIBAgISA4W1Vp9Fp%2BtA4mzhlmbRpP2xMA0GCSqGSIb3DQEBCwUAMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwHhcNMjUwMjIyMDY0MDE5WhcNMjUwNTIzMDY0MDE4WjAgMR4wHAYDVQQDDBUqLnN1cHBvcnQubW96aWxsYS5vcmcwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCc4CkVOprLysz1BgWXh3SJeVa4czz379edcy2xpHewMSZfVp984X4CRLInjdDPigwJ3L6x%2FZaQufbnQ1ZenXbdpuAWPyHO6Zf8WFCN910VxJ6bcSbUwz2AF75PKWkt9fS9JBEjWB7Pa8B%2BWkn2e9NvHGVY8NWW%2BhmDl0vB7tl4h4ETRrrtlAOoi8e%2F2DbVBdYesLe8QGSWv98uPRoioHXJptyIC9wCXCty6FTqrzhMmKsCJ%2B1i5Ry2%2BMgQsS3S4KQ5YccdACiWdwMU6zjqOXkv%2BZF8bcp0Q8g6xHRxEZ1YcEfNdr8CfUBLS978rVgo1fRI%2FvUMKVf6NoyMQCZ3ersBAgMBAAGjggIvMIICKzAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMAwGA1UdEwEB%2FwQCMAAwHQYDVR0OBBYEFCUHMGlgTqJBxWMccLCv%2Bb7uqtGQMB8GA1UdIwQYMBaAFLu8w0el5LypxsOkcgwQjaI14cjoMFcGCCsGAQUFBwEBBEswSTAiBggrBgEFBQcwAYYWaHR0cDovL3IxMC5vLmxlbmNyLm9yZzAjBggrBgEFBQcwAoYXaHR0cDovL3IxMC5pLmxlbmNyLm9yZy8wNQYDVR0RBC4wLIIVKi5zdXBwb3J0Lm1vemlsbGEub3JnghNzdXBwb3J0Lm1vemlsbGEub3JnMBMGA1UdIAQMMAowCAYGZ4EMAQIBMIIBBQYKKwYBBAHWeQIEAgSB9gSB8wDxAHYAzPsPaoVxCWX%2BlZtTzumyfCLphVwNl422qX5UwP5MDbAAAAGVLJg8UgAABAMARzBFAiEA5aumMKrkIIgjT1ts%2B0XenIc2QZ9o5FM57slhpxzB%2Bh8CIFPwN7548LJvrOQqqX2Kj3V32mDHAoYUXgC%2FZKgf17p%2FAHcAE0rfGrWYQgl4DG%2FvTHqRpBa3I0nOWFdq367ap8Kr4CIAAAGVLJg9cAAABAMASDBGAiEAmBHF3Woo%2FWn4TTKmuSwhqfm4f46CrLNNIyO5inEeVgECIQDrR8uP%2BqKVGCVjZnW1IRA404Kw1g5vgkHXUDxUld9DqzANBgkqhkiG9w0BAQsFAAOCAQEAEGMyn%2Fzsu0btU7XHtYWf2hFRVU7H3BxSFIciQRiqVU2KEWao9C31goOsl3FLcvyGUghJZ2KklpKfDd%2Bu9uvysjEcIzZDQPYb3HMkfLrcDP7hMaZBTFmj6jnDng0POZg7Z1%2B3cdFu3ZTW39tpeq8e8hA%2Bgl4KSrAOW%2ByFBvYgU7KfOdtFj4mE6%2BV4HJTJHp1HOH8xp0p6nHQf9tSN6hpKRXPGAknZUdEfG0PDK0VK5Iil35qZiSmJoBD8PVJ7j4p4k2uzF0suXMlgT91KTTA1KTpq1lulanc%2BqrWKRwMlnTx4AnW%2BN%2B5VgXfBds%2BpWyPaOYWaDZT%2BEvFY1VMHby3%2FOA%3D%3D&cert=MIIFBTCCAu2gAwIBAgIQS6hSk%2FeaL6JzBkuoBI110DANBgkqhkiG9w0BAQsFADBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTAeFw0yNDAzMTMwMDAwMDBaFw0yNzAzMTIyMzU5NTlaMDMxCzAJBgNVBAYTAlVTMRYwFAYDVQQKEw1MZXQncyBFbmNyeXB0MQwwCgYDVQQDEwNSMTAwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDPV%2BXmxFQS7bRH%2FsknWHZGUCiMHT6I3wWd1bUYKb3dtVq%2F%2BvbOo76vACFLYlpaPAEvxVgD9on%2FjhFD68G14BQHlo9vH9fnuoE5CXVlt8KvGFs3Jijno%2FQHK20a%2F6tYvJWuQP%2Fpy1fEtVt%2FeA0YYbwX51TGu0mRzW4Y0YCF7qZlNrx06rxQTOr8IfM4FpOUurDTazgGzRYSespSdcitdrLCnF2YRVxvYXvGLe48E1KGAdlX5jgc3421H5KRmudKHMxFqHJV8LDmowfs%2FacbZp4%2FSItxhHFYyTr6717yW0QrPHTnj7JHwQdqzZq3DZb3EoEmUVQK7GH29%2FXi8orIlQ2NAgMBAAGjgfgwgfUwDgYDVR0PAQH%2FBAQDAgGGMB0GA1UdJQQWMBQGCCsGAQUFBwMCBggrBgEFBQcDATASBgNVHRMBAf8ECDAGAQH%2FAgEAMB0GA1UdDgQWBBS7vMNHpeS8qcbDpHIMEI2iNeHI6DAfBgNVHSMEGDAWgBR5tFnme7bl5AFzgAiIyBpY9umbbjAyBggrBgEFBQcBAQQmMCQwIgYIKwYBBQUHMAKGFmh0dHA6Ly94MS5pLmxlbmNyLm9yZy8wEwYDVR0gBAwwCjAIBgZngQwBAgEwJwYDVR0fBCAwHjAcoBqgGIYWaHR0cDovL3gxLmMubGVuY3Iub3JnLzANBgkqhkiG9w0BAQsFAAOCAgEAkrHnQTfreZ2B5s3iJeE6IOmQRJWjgVzPw139vaBw1bGWKCIL0vIozwzn1OZDjCQiHcFCktEJr59L9MhwTyAWsVrdAfYf%2BB9haxQnsHKNY67u4s5Lzzfdu6PUzeetUK29v%2BPsPmI2cJkxp%2BiN3epi4hKu9ZzUPSwMqtCceb7qPVxEbpYxY1p91n5PJKBLBX9eb9LU6l8zSxPWV7bK3lG4XaMJgnT9x3ies7msFtpKK5bDtotij%2Fl0GaKeA97pb5uwD9KgWvaFXMIEt8jVTjLEvwRdvCn294GPDF08U8lAkIv7tghluaQh1QnlE4SEN4LOECj8dsIGJXpGUk3aU3KkJz9icKy%2BaUgA%2B2cP21uh6NcDIS3XyfaZQjmDQ993ChII8SXWupQZVBiIpcWO4RqZk3lr7Bz5MUCwzDIA359e57SSq5CCkY0N4B6Vulk7LktfwrdGNVI5BsC9qqxSwSKgRJeZ9wygIaehbHFHFhcBaMDKpiZlBHyzrsnnlFXCb5s8HKn5LsUgGvB24L7sGNZP2CX7dhHov%2BYhD%2BjozLW2p9W4959Bz2EiRmqDtmiXLnzqTpXbI%2BsuyCsohKRg6Un0RC47%2BcpiVwHiXZAW%2Bcn8eiNIjqbVgXLxKPpdzvvtTnOPlC7SQZSYmdunr3Bf9b77AiC%2FZidstK36dRILKz7OA54%3D&cert=MIIFazCCA1OgAwIBAgIRAIIQz7DSQONZRGPgu2OCiwAwDQYJKoZIhvcNAQELBQAwTzELMAkGA1UEBhMCVVMxKTAnBgNVBAoTIEludGVybmV0IFNlY3VyaXR5IFJlc2VhcmNoIEdyb3VwMRUwEwYDVQQDEwxJU1JHIFJvb3QgWDEwHhcNMTUwNjA0MTEwNDM4WhcNMzUwNjA0MTEwNDM4WjBPMQswCQYDVQQGEwJVUzEpMCcGA1UEChMgSW50ZXJuZXQgU2VjdXJpdHkgUmVzZWFyY2ggR3JvdXAxFTATBgNVBAMTDElTUkcgUm9vdCBYMTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAK3oJHP0FDfzm54rVygch77ct984kIxuPOZXoHj3dcKi%2FvVqbvYATyjb3miGbESTtrFj%2FRQSa78f0uoxmyF%2B0TM8ukj13Xnfs7j%2FEvEhmkvBioZxaUpmZmyPfjxwv60pIgbz5MDmgK7iS4%2B3mX6UA5%2FTR5d8mUgjU%2Bg4rk8Kb4Mu0UlXjIB0ttov0DiNewNwIRt18jA8%2Bo%2Bu3dpjq%2BsWT8KOEUt%2Bzwvo%2F7V3LvSye0rgTBIlDHCNAymg4VMk7BPZ7hm%2FELNKjD%2BJo2FR3qyHB5T0Y3HsLuJvW5iB4YlcNHlsdu87kGJ55tukmi8mxdAQ4Q7e2RCOFvu396j3x%2BUCB5iPNgiV5%2BI3lg02dZ77DnKxHZu8A%2FlJBdiB3QW0KtZB6awBdpUKD9jf1b0SHzUvKBds0pjBqAlkd25HN7rOrFleaJ1%2FctaJxQZBKT5ZPt0m9STJEadao0xAH0ahmbWnOlFuhjuefXKnEgV4We0%2BUXgVCwOPjdAvBbI%2Be0ocS3MFEvzG6uBQE3xDk3SzynTnjh8BCNAw1FtxNrQHusEwMFxIt4I7mKZ9YIqioymCzLq9gwQbooMDQaHWBfEbwrbwqHyGO0aoSCqI3Haadr8faqU9GY%2FrOPNk3sgrDQoo%2F%2Ffb4hVC1CLQJ13hef4Y53CIrU7m2Ys6xt0nUW7%2FvGT1M0NPAgMBAAGjQjBAMA4GA1UdDwEB%2FwQEAwIBBjAPBgNVHRMBAf8EBTADAQH%2FMB0GA1UdDgQWBBR5tFnme7bl5AFzgAiIyBpY9umbbjANBgkqhkiG9w0BAQsFAAOCAgEAVR9YqbyyqFDQDLHYGmkgJykIrGF1XIpu%2BILlaS%2FV9lZLubhzEFnTIZd%2B50xx%2B7LSYK05qAvqFyFWhfFQDlnrzuBZ6brJFe%2BGnY%2BEgPbk6ZGQ3BebYhtF8GaV0nxvwuo77x%2FPy9auJ%2FGpsMiu%2FX1%2BmvoiBOv%2F2X%2FqkSsisRcOj%2FKKNFtY2PwByVS5uCbMiogziUwthDyC3%2B6WVwW6LLv3xLfHTjuCvjHIInNzktHCgKQ5ORAzI4JMPJ%2BGslWYHb4phowim57iaztXOoJwTdwJx4nLCgdNbOhdjsnvzqvHu7UrTkXWStAmzOVyyghqpZXjFaH3pO3JLF%2Bl%2B%2F%2BsKAIuvtd7u%2BNxe5AW0wdeRlN8NwdCjNPElpzVmbUq4JUagEiuTDkHzsxHpFKVK7q4%2B63SM1N95R1NbdWhscdCb%2BZAJzVcoyi3B43njTOQ5yOf%2B1CceWxG1bQVs5ZufpsMljq4Ui0%2F1lvh%2BwjChP4kqKOJ2qxq4RgqsahDYVvTH9w7jXbyLeiNdd8XM2w9U%2Ft7y0Ff%2F9yi0GE44Za4rF2LN9d11TPAmRGunUHBcnWEvgJBQl9nJEiU0Zsnvgc%2FubhPgXRR4Xq37Z0j4r7g1SgEEzwxA57demyPxgcYxn%2FeR44%2FKJ4EBs%2BlVDR3veyJm%2BkXQ99b21%2F%2Bjh5Xos1AnX5iItreGCc%3D

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in preview pane.

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

After last auto upgrade of firefox browser, my print function is dysfunctional. When I try to print a broker data page, 2 "boxes" of options on the page I'm trying to print, become open, with long lists of all possible options, when they only show the one option I am using on the real web page I'm using. This takes up 1/2 of the printed page, and moves the data I'm trying to print down so far that I have to print 2 pages to include it all. This is a change which did not occur when printing before the upgrade. If I switch to a safari browser, this does not happen (but I prefer the firefox browser). Help please.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

With update 136.0, FF is requiring us to use a master password. I have one already set so my data is protected. I do not need a master password to open FF, but now I do.

STOP THIS MADNESS

When trying to print something using Firefox it automatically wants to print 2 copies, despite refreshing, rebooting, reinstalling and checking browser settings. This issue does not occur with other web browsers such as Microsoft Edge.

Due to the lack of a suitable topic related to “print” options, I can only choose the topic related to persistence, "Download and Save."

The first image is part of the original webpage, where one of the buttons is selected.

However, in the print view (the second image), the selected state disappears.

I have switched across multiple devices, various versions of Firefox, and several different printers (MS Print to PDF or physical printers), and this phenomenon consistently occurs.

Firefox is my daily browser, but in order to print similar financial approval forms, I have to switch to Edge or Chrome to complete the task.

I hope Mozilla's excellent engineers can locate and fix this issue.

Thank you.

Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without prompting. Firefox (134.0.2) always defaults to the Xerox. The HP is available in the drop down box. Restarting the PC or reloading Firefox makes no difference, Firefox always defaults to the (non existent) Xerox. MS Edge defaults to the HP. Any ideas? Regards - Andrew

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error:

Looks like there’s a problem with this site https://mail.yahoo.com/print/message/AAHdMRfbvQcEeFDcuycB940Whp3? appName=NOVATION_APP sent back an error. Error code: 403 Forbidden • Check to make sure you’ve typed the website address correctly.

Just FYI, I can go into the Chrome browser and print without issue.

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

error printing a pdf thru firefox. it prints with edge. i am trying to report the problem. it fails at 7 of 33 pages and the printer que shows error. firefox latest version Military CF31 MK5 laptop Edition Windows 10 Pro Version 22H2 Installed on 5/28/2023 OS Build 19045.6466 Canon D570 printer Will print with either MS Edge or any pdf reader I tried...busy, cannot continue this It needs looking at