Showing questions tagged:

https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (read more)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Archived 20 177

Firefox and Chrome crash eachother

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome. The vast majority of time, when are bot… (read more)

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

Archived 13 160

Photos shows badly?

Hi! When i upload one of my photos the dark bakgrund looks awful (see attached photo) Edge diaplys it fine but i am a firefox user and have allways bean. Please help! … (read more)

Hi!

When i upload one of my photos the dark bakgrund looks awful (see attached photo)

Edge diaplys it fine but i am a firefox user and have allways bean.

Please help!

Archived 12 69

Ebay website not displaying shipping info since 132.02 update

Since the 132.02 certain eBay items will not display its shipping info. Only on Firefox. Its not addon because I disabled all and I have the same addons installed on edge… (read more)

Since the 132.02 certain eBay items will not display its shipping info. Only on Firefox. Its not addon because I disabled all and I have the same addons installed on edge and all good there, I can see the shipping info on edge. And its only about 50% of the items which is weird. I have done the basic troubleshooting and I have to think it was this update. If you see the images attached Shipping values should be displayed. Some have a $ value some say +shipping, those are not displaying the value. Please help me figure this out as I use Firefox ALL day but if this continues I HAVE to switch. Ebay is my main source of income now.

Solved Archived 12 70

Slow loading speed for my local uTorrent GUI

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 1… (read more)

I've noticed since a few upgraded of Firefox tat I am having an issue loading my local uTorrent GUI at: https://192.168.0.xxx:36724/gui/index.html. I am currently using 132.0.2 x64 and it eventually loads after 3-4 minutes. There are absolutely zero add-ons at the moment, and it does not matter if it is a portable version or standard installed version. I do not seem to have this issue while using Firefox (latest) ESR portable version.

Is there something I'm missing here? I am not sure if it is the port that's the issue with Firefox, because I have a local website using port 9090 and 8080 without any issues on loading. Also, it is happening with the nightly version of FF as well. All other browsers load quickly.

Kind regards,

Shedrock

Archived 11 93

Commenting or Editing my comments on youtube is invisible

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see what I a… (read more)

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see what I am typing. I can still type and commit, the comment will appear and I it will contain what I typed. But when doing it initially it is invisble to me. If I reply to a comment I can see what I type.


Below 1st image shows a comment box I am actively typing in. Everything is invisible. 2nd image shows when I open a reply, you can clearly see the prompt and when I start typing it shows my input

Archived 10 193

Picture-in-Picture (built-in) not working.

Using: Firefox v132.0.2 (64-bit) for Linux (Arch Linux) Picture-in-Picture (built-in) not working correctly. Consider attached image e.g., the video is visible, but I can… (read more)

Using: Firefox v132.0.2 (64-bit) for Linux (Arch Linux)

Picture-in-Picture (built-in) not working correctly. Consider attached image e.g., the video is visible, but I can't really use the any of the other tabs visible here. What I noted: I can scroll the other tab/window using mouse wheel when the Picture-in-Picture is in focus, but as soon as I click on any of the other tabs/window, the video goes to background, and hence becomes "invisible".

Archived 9 215

Download location not respected

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really… (read more)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Archived 9 172

PIN icon to the toolbar.

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the too… (read more)

I cannot pin the extension to the toolbar. The extension is not shown in the puzzle icon dropdown, and it is not in the overflow. Please add an automatic pin to the toolbar when a new extension is added! How do I pin it now?

Archived 8 219

Google Meet Screensharing stuns computer

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Sh… (read more)

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Share screen. 3. Select "Use operating system settings" - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quitting Firefox. The computer should be restarted. Desired behaviour: The screensharing works normally.

Archived 7 162

Generic Wayland icon appears in Task Switcher instead of Firefox icon

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. F… (read more)

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.

Archived 6 191

Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (read more)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Archived 6 201

Firefox takes a long time to load pages - version 132.0.2 - windows 10

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the add… (read more)

I don't know what's happening but since a couple of days, let's say Wednesday 13th November, my firefox got incredibly slow: everytime I insert a url or a link in the address bar and press enter it takes a lot of time to completely load the website.

I tried to use Edge instead, and Edge is working flawlessly, while Firefox is not.

I also did a fresh install, wiping the %APPDATA% folders too, but nothing changes.

Setup:

  • Firefox version 132.0.2
  • on Windows 10
  • Firefox and Windows are 64 bit
Archived 5 59

Some add-ons need re-enabling after every start

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the appli… (read more)

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Archived 5 117

Really, really high use of hardware (memory and cpu)

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows … (read more)

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows 11 24 H2

Archived 4 62

Browser no longer supported

When i log into Instagram, Gmail, or Facebook i get a message that says "this browser no longer supported. Update to newer version" i am running 132.0.2. i have been u… (read more)

When i log into Instagram, Gmail, or Facebook i get a message that says "this browser no longer supported. Update to newer version" i am running 132.0.2. i have been using Firefox since version 0.7 and still prefer FF to all other browsers.

Solved Archived 4 359

lost my synced open tabs

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process… (read more)

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process worked just fine. For weeks, my synced tabs appeared in my Firefox sidebar on my new laptop, and all was good. However, the other day, I had to restart my computer a few times, and when I open Firefox again, my synced tabs were gone. On my Mozilla account page, it still says that I am signed in to my old laptop. How can I see my synced tabs again? Thank you very much for your help!

Solved Archived 4 235

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Archived 4 133

Firefox opens to the width of the leftmost monitor (on Gnome)

I am running Firefox 132.0.2 on Pop_OS, using Gnome. I have a dual monitor setup, with my leftmost monitor being a 1080p set as portrait, and my main being a 4K set as la… (read more)

I am running Firefox 132.0.2 on Pop_OS, using Gnome. I have a dual monitor setup, with my leftmost monitor being a 1080p set as portrait, and my main being a 4K set as landscape.

Every time I open Firefox, the window is exactly 1080 pixels large, no matter what I do. I can of course resize it, but it's frustrating having to do that every time.

If I tell Gnome that my secondary monitor is on the RIGHT side of my primary, everything works perfectly: Firefox stays the size it is when I close it.

It seems that Firefox uses my leftmost monitor's size to determine the maximum windows width, and even overwrites my xulsettings.json every time I close it.

I tried different builds, and even different forks suck as librewolf: no difference. I can´t of course change the position of how my monitors are placed on my desk.

Any ideas?

Archived 4 93