Showing questions tagged:

Manage Bookmarks font too large

The font size in "Manage Bookmarks" is way too large, both in the sections list menu on the left and the list of bookmarks. I checked my userChrome.css file as well as th… (read more)

The font size in "Manage Bookmarks" is way too large, both in the sections list menu on the left and the list of bookmarks. I checked my userChrome.css file as well as the layout.css.devPixelsPerPx entry in about:config and there's nothing there to explain why only the "Manage Bookmarks" text is so large.

It's possible I changed a setting somewhere that's causing this. But I'm stumped re: what setting might be controlling the font size in only that UI. All other Firefox text sizes are good.

Thanks to anyone who knows where I should be looking

Firefox 134.0.1 (64-bit) Windows 10

Solved Archived 5 360

How do I turn off the Captive Portal message

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access t… (read more)

I'm on a private home network with an internet connection. When I try to use Firefox it displays a message saying "You must log in to this network before you can access the internet".

Many websites, e.g. Amazon, won't load and an 'Open network login page' button is shown. When I click this it takes me to a Mozilla page talking about Captive Portal, but there's nothing about how to stop this happening and access those websites.

Other browsers, e.g. MS Edge, or Brave, have no problem access these websites.

How do I fix this problem?

Solved 4 50

Slow performance when using several Firefox based browsers installed on the PC?

I have a question (speculation) about having several Firefox based browsers installed on my Windows 64 PC. I have a Windows 10, 64 Bit PC with 64 Gigs of RAM. I've alway… (read more)

I have a question (speculation) about having several Firefox based browsers installed on my Windows 64 PC.

I have a Windows 10, 64 Bit PC with 64 Gigs of RAM. I've always had a habit of installing several versions of Firefox based browsers - all to no avail. However, as of recent, I'm finding that my browsers begin to slow down substantially after 15 minutes or so of browsing - please read on.

Right now, I have the following 64 Bit Firefox based browsers installed on my PC - they are:

Firefox Waterfox Floorp Librewolf

I have quite a large amount of bookmarks saved, and I make sure all browsers have the same bookmarks.

I have a half dozen or so of add-ons, and have tried - from time to time - to uninstall various add-ons to see if they were the cause of the slow downs, but none of that made a difference.

For example, let's say I'm browsing for 15-30 minutes or so, and have a half dozen different tabs brought up. After awhile, things begin to slow down substantially such as delays in clicking on links and having it respond, or right clicking, etc. Browsing speeds slow down substantially also.

Here is what I then usually do:

1. Create a new tab and type in "about:memory" and click on the save memory command.

2. Go into settings and delete cache.

This normally does nothing to speed up things, and I find I have to just close out the browser, wait a few seconds, and bring it back up to things to get back to normal.

This has me speculating - "Could" it be that having a variety of Firefox based browsers with similar data conflict with each other in some strange sort of way" Or is it something else? I know that having a bunch of tabs up can deplete memory usage, but as I mentioned above, I have 64 Gigs of RAM and never had this issue before.

My SSD drive has 500 Gigs of storage, and only half is being used.

Any suggestions or recommendations would be truly appreciated.

Ben Herrmann Fuquay-Varina, NC

Archived 4 40

Error message

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" … (read more)

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" and can continue until it pops up again. This just started today. Is there anyway to get this to stop?

Archived 4 220

Starting my new Canon PRINTER

None of the above; I am a dynasaur at computers and printers. I just want to send the email I have typed on my p.c. then IF POSSIBLE I would like to print it off. Thank… (read more)

None of the above; I am a dynasaur at computers and printers. I just want to send the email I have typed on my p.c. then IF POSSIBLE I would like to print it off. Thank you.

Archived 4 50

PR_CONNECT_RESET_ERROR on certain websites (this error is not present in Troubleshoot Mode or other browsers)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium. Here's what I've trie… (read more)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium.

Here's what I've tried (none of these works):

  • DNS over HTTPS turned off
  • Uninstall all add-ons
  • Reinstall Firefox
  • Create new profile and set it as default
  • Delete/rename certs.db in the Firefox profiles folder.

The only fix that works is to use Troubleshoot Mode every time I visit these websites which is not practical. Any ideas on what could be the problem?

I don't know if this is relevant but one of the websites that does not work is https://alexan.com.ph/

Solved Archived 4 11698

USPS links won't connect

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get: Bad Request Your browser sent a request that… (read more)

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. If I go to the site, and click a link, the same thing happens. This doesn't happen with Chrome where links function normally. So, I think there must be a setting somewhere preventing me from accessing the links. I tried turning off "Block pop-up windows," but that had no effect.

Thanks, Ed

Archived 4 230

Sporadic DNS and Connection timings taking 30 seconds

Ever since upgrading to Windows 11, my Firefox installation has occasionally been unable to resolve domain names of some websites. Example domains: apps.powerapps.com … (read more)

Ever since upgrading to Windows 11, my Firefox installation has occasionally been unable to resolve domain names of some websites. Example domains:

As I was trying to debug this, I discovered that the DNS resolution and connection timings are just over 30 seconds (see the attached image). This is highly unusual.

  • The issue does not occur with other web browsers on my computer (i.e., Microsoft Edge).
  • The issue has persisted across reboots.
  • I have already reinstalled Firefox (and wiped the temp files and appdata profile before installing again).
  • The issue does not occur with other devices on my home network.
  • DNS over HTTPS has been manually disabled.
  • Changing DNS resolvers in my Windows settings does not fix the issue.
  • The issue is still present with a fresh, unmodified installation of Firefox.

Any help would be greatly appreciated! I love Firefox and do not want to switch to a different browser.

Archived 4 120

firefox tabs loosing internet connection until I can't open any new pages

currently running 153.0.1, in Windows 10 I started having trouble with web pages not working (I have auto-tab discard, so after a while the pages go dormant and when I go… (read more)

currently running 153.0.1, in Windows 10 I started having trouble with web pages not working (I have auto-tab discard, so after a while the pages go dormant and when I go pack in they have to refresh) only they wouldn't refresh

I'd hit refresh and it would stay blank but if I opened it in a new tab it opened fine (noted this first in tumblr and youtube - probably since previous to last update) also opening links from an 'affected' (youtube video page that stops working) will also have those new tabs blank and eternally trying to load

then yesterday the problems ramped up; other pages start not working, not when I refresh, not when I open a new page. youtube videos will just stop loading, yahoo's inbox displays "no internet connection" warning (even when I can scroll tumblr, but the links still break) I can access those same pages and others normally in other browsers

also if I just keep working in the still half broken pages it gets to a point firefox simply stops allowing me to do anything on new tabs, it gets slower and slower, taking up to a minute to open one page (internet fine in other browsers). eternally frozen in loading pages do not allow me to access settings or react to pressing Alt, or pressing "stop loading"

I tried deactivating all extensions, I tried (and am currently writing this in troubleshoot mode) it still happens

if I restart firefox it works for a bit, and then starts breaking, timing seems rather random, (once it happened with one youtube video and one mail tab open, other time's i've opened several youtube videos a couple tumblr pages and one mail tabs (easiest to notice the "no internet connection in the mail tab)

hope this info helps

Open 4

DOH appears to not resolve specific domains

I am using 140 ESR version on linux with Cloudflare's DNS over HTTPS and with DOH active for some reason resolving a domain like d3oklwo3y1bx83.cloudfront.net will resolv… (read more)

I am using 140 ESR version on linux with Cloudflare's DNS over HTTPS and with DOH active for some reason resolving a domain like d3oklwo3y1bx83.cloudfront.net will resolve to local host IP 127.0.0.1.

I am using firefox about:networking#dnslookuptool to test resolution of the domain d3oklwo3y1bx83.cloudfront.net Both with DOH on and off the resolution remains local host. I tried another browser on the same workstation and I was able to receive a resolution of 13.225.193.203 13.225.193.133 13.225.193.64 13.225.193.58 Why is firefox ESR not able to resolve that domain? What are causes ?

Is is firefox dnslookuptool results.

Open 4 310

Server Not Found Firefox can’t connect to the server at www.rebaid.com. What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

I am trying to be nice but it's should be going both ways . Server Not Found. Firefox can’t connect to the server at www.rebaid.com. AND YOU GIVING ME ADVICE: "Try c… (read more)

I am trying to be nice but it's should be going both ways . Server Not Found. Firefox can’t connect to the server at www.rebaid.com. AND YOU GIVING ME ADVICE: "Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi." We both know that my router is not the problem nor my PC/device. It's you and you should harder to connect me with a page-site.

Solved 4 109

What is the "startup cache"?

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all… (read more)

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

Archived 4 140

I cannot access the internet with my VPN activated

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access t… (read more)

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Archived 3 240

I received at Save Mart Grocery Store Fresno an offer stated YOU'VE EARNED A GIFT CARD. I went to website to register my gift card and selected one for Save Mart Grocery Store. The amount is $10 that I earned because I spent more than $200 today.

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data… (read more)

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data could not be verified.

How do I get my $10 gift card?

Archived 3 200

Firefox keeps prompting me: "You must log in to this network before you can access the Internet."

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no… (read more)

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no problem accessing the Internet in any case. What suddenly started causing this !#@%$ message and how do I turn it off?

Solved 3 217

Can't get access to local network on macOS Sequoia

Since I updated my MacBook to macOS Sequoia, I have no access to local network pages (except 127.0.0.1, localhost and 192.168.0.1) - an "Unable to connect" error appears.… (read more)

Since I updated my MacBook to macOS Sequoia, I have no access to local network pages (except 127.0.0.1, localhost and 192.168.0.1) - an "Unable to connect" error appears. Immediately after the first launch of Firefox, a request for local network permissions appeared, which I accepted, but it didn't help. I performed all the actions from this article, and also used the terminal command reset All approval status for org.mozilla.firefox and Firefox disappeared from the privacy settings. While a request for access to the microphone and camera reappeared after restarting the browser, no question about the local network appeared. The problem only occurs in Firefox (version 128.5.2esr) and does not appear in other browsers (checked in: Firefox Developer Edition, Firefox Nightly, Safari and Google Chrome). macOS 15.1.1 (24B91).

Archived 3 130

No Matter what i do Firefox will NOT connect to techsmith.com

No Matter what i do Firefox will NOT connect to techsmith.com i need to update my software it will not let me connect i'm on windows 10 desktop i have been trying for ove… (read more)

No Matter what i do Firefox will NOT connect to techsmith.com i need to update my software it will not let me connect i'm on windows 10 desktop i have been trying for over 4 hrs disabling firewall , proxy's removing exceptions and puttting exemption of this site NOTHING will work i can connect to any other site in world accept this one i am at a complete loss... all my software win10 is up to date PLEASE HELP!

Open 3 1