Showing questions tagged: Show all questions
  • Locked
  • Archived

Unable to type a "space"

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all word… (read more)

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all words in a sentence running together. Tried other browsers and they work fine. Changed keyboard as well no joy. Typing is normal in applications like adobe, word, etc..... Only happens during Firefox use......... Uninstalled and reinstalled Firefox, also no help..... How do I fix ?

Asked by doej79779 1 year ago

Last reply by cor-el 1 year ago

IPv6 Not working in Firefox!!!

Hi Everyone, IPv6 not working in Firefox, but in Google Chrome, Windows CMD, Microsoft Edge, and Opera is working fine, I'm using Cisco Secure Client as a VPN Client, and… (read more)

Hi Everyone, IPv6 not working in Firefox, but in Google Chrome, Windows CMD, Microsoft Edge, and Opera is working fine, I'm using Cisco Secure Client as a VPN Client, and connect to the VPN IPv6 will enable and you can use IPv6 easily, but in Firefox only IPv4 working, and the problem only in Firefox

Asked by AHMNco 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

  • Archived

Date/time of older Facebook posts disappeared

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would us… (read more)

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Asked by johnr4308 9 months ago

Last reply by GHSRobert 9 months ago

  • Archived

FireFox Suspended? and Update to v.100 problem

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab. Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc. H… (read more)

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

Asked by UnknownVT 1 year ago

Last reply by UnknownVT 1 year ago

Firefox even in safe mode unresponsive to some websites

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiti… (read more)

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiting (the circle arrow upper left stops). Occasionally when I reload, it comes up but usually it doesn't. Other websites it works fine.

In fact, if I browse to some websites, sit and wait awhile, then go to chrome or edge, type in the same website, the page displays even while FF is sitting there waiting.

ebay.com seems to work great, but for instance this morning, this one doesn't: https://www.crowdpac.com/news/741938 but sometimes this works: https://www.crowdpac.com then try it again (refresh) and it never responds.

And in fact, I'm using Edge to submit this question because when I browsed to https://support.mozilla.org/en-US/questions/new/desktop#search in Firefox/Safe and clicked on the Sign-In/Up button, nothing happened. With Edge it worked fine and I'm able to type this in.

Asked by Paul Kinzelman 5 months ago

Last reply by Paul Kinzelman 4 months ago

My firefox keeps crashing

For the past two months, my Firefox Linux keeps crashing. I don't know why. Here's the text from the Mozilla Crash Reporter window that pops up after Fox crashes: Access… (read more)

For the past two months, my Firefox Linux keeps crashing. I don't know why.

Here's the text from the Mozilla Crash Reporter window that pops up after Fox crashes: Accessibility: Active AdapterDeviceID: 0x5917 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 23.0.4.0 AdapterVendorID: 0x8086 Add-ons: langpack-en-GB%40firefox.mozilla.org:121.0.20231211.174248,langpack-en-CA%40firefox.mozilla.org:121.0.20231211.174248,uBlock0%40raymondhill.net:1.54.0,treestyletab%40piro.sakura.ne.jp:3.9.19,%40contain-facebook:2.3.11,addon%40darkreader.org:4.9.73,%7B7a7a4a92-a2a0-41d1-9fd7-1e92480d612d%7D:1.5.41,%40testpilot-containers:8.1.3,magnolia%4012.34:3.4.5.0,%7Ba6c4a591-f1b2-4f03-b3ff-767e5bedf4e7%7D:0.5.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,firefox-compact-dark%40mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.7 AvailablePageFile: 0 AvailablePhysicalMemory: 824360960 AvailableSwapMemory: 2147479552 AvailableVirtualMemory: 9762406400 BackgroundTaskMode: 0 BuildID: 20231211174248 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1703535161 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: x-cinnamon EMCheckCompatibility: true ExperimentalFeatures: network.cookie.sameSite.noneRequiresSecure,layout.css.grid-template-masonry-value.enabled,devtools.inspector.compatibility.enabled GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 4 GraphicsNumRenderers: 5 HeadlessMode: 0 InstallTime: 1703210473 IsWayland: 0 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 Notes: Linux Mint 21.2FP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1545 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1703533821 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20231211174248","version":"121.0","vendor":"Mozilla","displayVersion":"121.0","platformVersion":"121.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":15880,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.15.0-91-generic","locale":"en-CA"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":"Mesa Intel(R) UHD Graphics 620 (KBL GT2)","vendorID":"0x8086","deviceID":"0x5917","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/iris","driverVersion":"23.0.4.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-CA"],"availableLocales":["en-CA","en-GB","en-US"],"appLocales":["en-CA","en-US","en-GB"],"systemLocales":["en-CA"],"regionalPrefsLocales":["en-CA"],"acceptLanguages":["en-CA","en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.suggest.enabled":false,"browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"editor.truncate_user_pastes":false,"extensions.formautofill.addresses.enabled":true,"extensions.formautofill.creditCards.enabled":true,"media.gmp-gmpopenh264.lastInstallStart":1702542346,"media.gmp-gmpopenh264.lastDownload":1692156118,"media.gmp-gmpopenh264.lastDownloadFailed":1702542346,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1692156118,"media.gmp-widevinecdm.lastInstallStart":1674466751,"media.gmp-widevinecdm.lastDownload":1674466756,"media.gmp-widevinecdm.lastDownloadFailed":1674463750,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-manager.lastCheck":1703517778,"media.gmp-manager.lastEmptyCheck":1703517778,"network.trr.strict_native_fallback":false,"privacy.fingerprintingProtection":true,"privacy.trackingprotection.enabled":true,"privacy.donottrackheader.enabled":true,"security.mixed_content.block_display_content":true,"signon.generation.enabled":false,"signon.rememberSignons":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":19380,"firstUseDate":19380},"addons":{"activeAddons":{"@contain-facebook":{"version":"2.3.11","scope":1,"type":"extension","updateDay":19567,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Facebook Container isolates your Facebook activity from the rest of your web activity in order to pr","name":"Facebook Container","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{a6c4a591-f1b2-4f03-b3ff-767e5bedf4e7}":{"version":"0.5.0","scope":1,"type":"extension","updateDay":19600,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Spoof websites trying to gather information about your web navigation to deliver distinct content yo","name":"User-Agent Switcher and Manager","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19600,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"@testpilot-containers":{"version":"8.1.3","scope":1,"type":"extension","updateDay":19656,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Multi-Account Containers helps you keep all the parts of your online life contained in different tab","name":"Firefox Multi-Account Containers","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19387,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"treestyletab@piro.sakura.ne.jp":{"version":"3.9.19","scope":1,"type":"extension","updateDay":19682,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Show tabs like a tree.","name":"Tree Style Tab","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.54.0","scope":1,"type":"extension","updateDay":19688,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addon@darkreader.org":{"version":"4.9.73","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Dark mode for every website. Take care of your eyes, use dark theme for night and daily browsing.","name":"Dark Reader","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}":{"version":"1.5.41","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Redesign the web with Stylus, a user styles manager. Stylus allows you to easily install themes and ","name":"Stylus","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"magnolia@12.34":{"version":"3.4.5.0","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Bypass Paywalls of news sites","name":"Bypass Paywalls Clean","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19428,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-CA@firefox.mozilla.org":{"version":"121.0.20231211.174248","scope":1,"type":"locale","updateDay":19713,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (CA) (en-CA)","name":"Language: English (CA)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-GB@firefox.mozilla.org":{"version":"121.0.20231211.174248","scope":1,"type":"locale","updateDay":19713,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (GB) (en-GB)","name":"Language: English (GB)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"121.0.0","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark colour scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"updateDay":19380},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPageFile: 18798436352 TotalPhysicalMemory: 16650956800 UptimeTS: 1340.46109864 UtilityProcessStatus: Running Vendor: Mozilla Version: 121.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Mozilla cheese 2 months ago

Last reply by Mozilla cheese 1 month ago

  • Solved
  • Archived

Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Archived

firefox yahoo mail tab closes after opening download dialog

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds… (read more)

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds after clicking on the attachment, whether or not I go on to open or save the attachment. It does not happen if I merely 'preview' the image. I don't know if all attachment types behave the same, but it applies at least to jpg and pdf files. The tab can be reinstated via History/Recently closed tabs.

Firefox does not crash, and there are no crash reports. In other respects this is similar to a previous post by 'eladopoulos' on 4/30/22, 8:17 AM (https://support.mozilla.org/en-US/questions/1375635).

Using Safe mode makes no difference. I had set browser.download.improvements_to_download_panel to False, but reseting to True makes no difference. Thanks in advance.

Asked by foodie2 1 year ago

Last reply by foodie2 1 year ago

  • Solved
  • Archived

Firefox high CPU Usage even when no tabs open in a separate process

Hey folks, i am facing issue with high CPU usage on firefox in completely different process other as visible in task manager than my actual process for firefox. is there… (read more)

Hey folks,

i am facing issue with high CPU usage on firefox in completely different process other as visible in task manager than my actual process for firefox. is there something wrong with firefox or my system.

This separate process uses more than 60% of my CPU (AMD Ryzen 5 4600). If I close that process in the task manager nothing happens to my current firefox process and i can use firefox normally.

But everytime this separate process starts my system fans ramp up and CPU temps peaks to 70 degrees celsius. and i have to end that process to make it run normally. Thats a quite annoying process to do every time.

I am able to recreate this separate process by:

  1. 1. Plug my system for charging
  2. 2. I was working offline and connect to internet

both the times the separate process automatically starts and uses very high amount of CPU. I even left my system for 2 hours to keep that process running and complete whatever it was doing. but nothing happend. It continued to run for 2 hours also.

Please find a solution for this. I have already tried solutions provided in the forum:

  • Restarting firefox
  • Refreshing Firefox
  • Enabling hardware accleration
  • Clearing some user profile data
  • Completely uninstalling firefox and deleting the residual files then reinstalling etc.

but nothing worked.

Asked by Kj 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

ERROR PR_CONNECT_RESET_ERROR

When using Firefox I am getting PR_CONNECT_RESET_ERROR in any tab I open or refresh. Error does not happen in Chrome or Edge. Running Windows 10, Firefox 121, Kaspersky… (read more)

When using Firefox I am getting PR_CONNECT_RESET_ERROR in any tab I open or refresh. Error does not happen in Chrome or Edge. Running Windows 10, Firefox 121, Kaspersky This started happening today.

I fully uninstalled Firefox and then reinstalled again, but issue hasn't been resolved. Also, I disabled Kaspersky, but issue hasn't been resolved.

Pls advice what to do, as I can not use Firefox any more.

Asked by eladopoulos 1 month ago

Last reply by eladopoulos 1 month ago

  • Archived

no sound after installing latest version (104)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that the… (read more)

I'm running Debian Stretch and the packaged version of Firefox (91) runs fine but seems a bit dated. I installed ver. 104 manually and everything is fine except that there is no audio. I changed the setup Privacy and Security Autoplay to 'Allow Audio and Video' -- no audio. I've restarted in troubleshoot mode -- no audio. Other browsers, including ver. 91 of Firefox have no trouble with audio. Any ideas? On quitting I get these messages:

3 /opt/firefox 0 $ firefox [GFX1-]: glxtest: libEGL missing methods for GL test [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName

3 /opt/firefox 0 $ [GFX1-]: glxtest: libEGL missing methods for GL test 12:03PM Tue 6 [GFX1-]: glxtest: libEGL missing eglGetDisplayDriverName [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [2022-09-06T19:03:40Z ERROR mp4parse] Found 2 nul bytes in "\0\0" [Child 4452, MediaDecoderStateMachine #1] WARNING: 7f1908378700 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:281 [Child 4452, MediaDecoderStateMachine #1] WARNING: Decoder=7f1909b8ac00 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3979 [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status [2022-09-06T19:05:39Z ERROR viaduct::backend::ffi] Missing HTTP status

Asked by rayandrews 1 year ago

Last reply by jonzn4SUSE 1 year ago

Time to say goodbye?

I have used Firefox since forever, was a Netscape user in the past But for about 3 months Firefox simply is no good anymore\ It is more and more sites I can not access … (read more)

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Asked by Marcelo 4 months ago

Last reply by pamclark1 1 month ago

  • Archived

clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (read more)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 3 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved
  • Archived

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (read more)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Asked by guidox11 6 months ago

Answered by guidox11 3 months ago

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (read more)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Asked by madbilly 1 month ago

Last reply by cor-el 3 hours ago

  • Archived

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 1 year ago

Last reply by Peter B. 1 year ago