Showing questions tagged:

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (read more)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Open 4 1 27

Everytime Firefox has an update, I have to reinstall your appk, which I need because of my vision impairment.

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it … (read more)

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it easier?

Open 1

YouTube videos are consistently choppy when I watch them in Firefox.”

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge,… (read more)

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge, and the videos play smoothly there. I’m using Firefox version [insert version number] on [insert operating system]. I’ve already tried clearing cache, disabling extensions, and updating drivers, but the issue persists. Could you help me troubleshoot what else might be causing this?”

Open 1 1

How do I fix (or go to an earlier version) when my video keeps getting slowed down with updates?

I've done recent updates (May 2026) and after having 3 updates in recent months, I still have difficulties with my video programs (both Zoom and "One-click) slowing down … (read more)

I've done recent updates (May 2026) and after having 3 updates in recent months, I still have difficulties with my video programs (both Zoom and "One-click) slowing down during my work which is 100% virtual. How can I revert to an earlier version where this was resolved, please!!??

Open

Bookmars are frozen, garbled, cannot be added to or deleted

I have been with Mozilla since Netscape 1. Recently, I have been unable to add or delete a bookmark or folder. A number of previous bookmarks have lost their icons and t… (read more)

I have been with Mozilla since Netscape 1. Recently, I have been unable to add or delete a bookmark or folder. A number of previous bookmarks have lost their icons and their content. The Bookmark "Star" turns blue, indicating that it has been bookmarked. When I look for it in the designated folder it is not there. I try to edit garbled bookmark URLs by substituting the new URL - does not work. There are a number of folders for categories of bookmarks and I cannot delete them. What can be done?

Open 3

Why does FF close without warning and wipe out the windows and tabs that were open when it crashed?

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF… (read more)

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF suddenly closed, without a "FF crashed..." message.When I clicked the icon to reopen it, it came up with the home page group of tabs instead of reopening the windows and tabs that were opened when it crashed. Worse, none of the previous months of history shows up and recently closed tabs and windows are both greyed out.

Is there a way of recovering the history of what I was working on at the time of the crash and what the hell is causing this? I am close to dumping FF and going with something else as this is highly annoying.

Open 5

can't get into Facebook Amazon Ebay and others

Amazon Facebook Ebay National Lottery and others just refuse to load.I tried troubleshooting mode,it worked once and now it doesn't.I believe I'm not the only one with t… (read more)

Amazon Facebook Ebay National Lottery and others just refuse to load.I tried troubleshooting mode,it worked once and now it doesn't.I believe I'm not the only one with this prob. Help? Thanks.

Solved 4 27

jak odzyskać wykasowany profil i dostęp do ulubionych zakładek

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do stare… (read more)

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do starego. Bardzo proszę o pomocbold text

Open 1

my laptop crashed and now all my search history for my laptop is gone.

help me restore my open windows. this has also happened a couple times before and its very frustrating when i have tabs open to read/refer to later or am in the process … (read more)

help me restore my open windows. this has also happened a couple times before and its very frustrating when i have tabs open to read/refer to later or am in the process of reading and then i have to try and find them all again.

Open

Why is Firefox used so much RAM workload since a week?

Hey there since a week when I brows with Firefox on Windows desktop the RAM uses jumped from around 60% spiked to 92-95% RAM and that changed just come a long a week ago.… (read more)

Hey there since a week when I brows with Firefox on Windows desktop the RAM uses jumped from around 60% spiked to 92-95% RAM and that changed just come a long a week ago. If change brows like Chrome different story, back down at 65. So you can also see a massive number on Firefox system running.

Question: Whats the reason for the change? What happend?

Best, Janosch

Solved 6 9